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Hallmark Hotel Bournemouth Carlton

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Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Bournemouth Carlton
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979 Reviews from our TripAdvisor Community

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Showing 971: English reviews
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Exeter, United Kingdom
Reviewed 2 days ago NEW

Just returned from a short break with my husband. I was looking forward to a special time here but a little disappointing with the overall standard of the hotel. It looked tired and room needed a revamp. I booked through Trivago (Hotels.com) and found out after that it was facing the rear with a 'garden view' but this turned out...

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Thank val1242017
Bristol, United Kingdom
Reviewed 4 days ago NEW

Well - where do I start? I booked an amazing offer through Travelzoo which said I needed to pay upfront with the hotel once I had confirmed it with Travelzoo. Great I thought, I will ring the hotel, pay the bill (so my partner doesn't know how much it cost, as it was a birthday treat), organise a champagne breakfast...

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1Thank Emma W
Harrogate, England, United Kingdom
Reviewed 5 days ago NEW

just spent a relaxing four night stay at this hotel,bedroom was very comfortable and spotless,breakfast was excellent with a good variety of choice,the food at dinner was excellent the menu offered a good selection of meals the staff were efficient and cheerful with the added bonus of a restaurant manager who was attentive to your needs.overall the hotel was friendly...

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Thank James C
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear James C, many thanks for the great feedback we were all pleased to read your comments, and im delighted Arter, our restaurant manager looked after you very well, we look forward to seeing you again, kind regards Paul Clarke, General Manager

Interlaken, Switzerland
Reviewed 6 days ago NEWvia mobile

Situated short walk to the beach town shopping and restaurants at the same time a quiet and calm place.The staff are friendly from reception to the restaurant and to the bar.The rooms are clean and have the usual amenities - booked 2 nights bed and breakfast and very satisfied with both. Maybe a little long in the tooth but easily...

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Thank Yorkiman
Manchester
Reviewed 6 days ago NEWvia mobile

Stayed here for 3 nights. Room 227 was an excellent size , clean and comfortable. Like others mentioned rooms do get warm at night, but a fan is provided. Rooms could benefit from a redec but nothing drastic. Hotel is a short walk to bars and restaurants. Only downside was £10 a night for car park, where others in area...

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Thank jknaggs
Reviewed 1 week ago NEW

I stayed for the airshow last year and was extremely disappointed, it was not just one thing, it was 3 or 4 in total, balcony, outside area, all booked for private parties, no mention of this when you booked, I booked it for my disabled mother to enjoy the airshow, we ended up having to view it on the road...

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1Thank Teresa F
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Teresa F, thankyou for posting feedback a year after your stay at the Carlton Hotel, im sorry for what happened last year which the previous manager dealt with, having recently started at the carlton im very aware of how the air festival works having worked at the sister hotel the East Cliff for five years.The carlton is very busy...

Reviewed 1 week ago via mobile

We stayed here for one night and were allocated a room in the annexe. Check in was relatively simple and more staff were brought in to deal with a queue. We had been lucky enough to get a space in the small car park at the front of the hotel but other people did have problems as the car park...

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Thank Mandy T
Cornwall, United Kingdom
Reviewed 1 week ago

This is a review about the Carlton Club (timeshare apartments) and not the hotel. The scaffolding which is referred to in previous reports is now positioned across the front of the separate 8/9 storey building which lies immediately east of the hotel and is the main reason why I would advise anyone thinking of buying, exchanging or renting an apartment...

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Thank ColdstreamKeith
Reviewed 2 weeks ago

Stayed for a night at this delightful hotel in Bournemouth, the staff were lovely. We got upgraded to Room 313 which is enormous. You get a separate living area, separate bedroom and a large ensuite. All very clean. You have the facility to step out onto the balcony for breathtaking sea views. The staff were most helpful and friendly. We...

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Thank Maria D
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Maria,many thanks for your kind words and im delighted that you had a great stay, kind regards Paul Clarke, General Manager

Oxford, United Kingdom
Reviewed 2 weeks ago

Was here with my husband for a chill out break. We had a sea view room really lovely and spacious. Lovely hotel, lovely staff. The food in the restaurant was excellent. Thank you Carlton for looking after us so well. Can't wait to come again.

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Thank bowlschamp
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Bowlschamp, many thanks for the kind feedback which the team were delighted to see, we look forward to welcoming you back, kind regards Paul Clarke, general manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 

Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $72 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth
Hotel Style:
#8 Spa Hotel in Bournemouth
#15 Luxury Hotel in Bournemouth
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Questions & Answers

Here's what travelers have asked, with answers from Hallmark Hotel Bournemouth Carlton staff and other travelers.
12 questions
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Questions? Get answers from Hallmark Hotel Bournemouth Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a sea view”
 of 5 bubbles val1242017, 2 days ago | Read review
“Room 313 is on the top floor with limited balcony space but I understand room 320 has a bigger balcony with a table and chairs.”
 of 5 bubbles , 2 weeks ago | Read review
“Never had a disappointing room yet.”
 of 5 bubbles StephenB522, 2 weeks ago | Read review
“SPA RETREAT I definatley wouldn't recommend it.”
 of 5 bubbles creatifperfections, 3 weeks ago | Read review
“Don't forget you will have to pay £10 per day to park!!”
 of 5 bubbles adammI1156UH, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question