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The Richwood

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#54 of 88 Hotels in Torquay
Certificate of Excellence
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The Richwood
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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We all had an amazing stay at the richwood! We couldn't have been made to feel more welcome. The Lebanese food was incredible. Rooms very clean and the pool was immaculate. Loved our stay and would definitely come again 😃

Helpful?
Thank Zapal
los bol
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

As always Veronica and Saida greeted me like a lost brother lovely clean room swimming pool and Spa spotless Lebanese food was excellent these two ladies are perfect hosts nothing is too much trouble see you soon

Helpful?
Thank dandare1954
TheRichwood, Owner at The Richwood, responded to this review

Lovely seeing you too, Dandare! Stay as sweet as you are! More 

Torquay, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the most beautiful place we ever been in United Kingdom . Super services Excellent stuff very friendly and helpful We really had an awesome time everything was just amazing Even the SPA was beautiful :-) 😍😍 Diffidently coming back soon Thank you

Helpful?
Thank karimovic1234
TheRichwood, Owner at The Richwood, responded to this review

We enjoyed your stay too! Looking forward to the next time! More 

Inverness, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed July 16, 2016 via mobile

Would normally not comment on a bad stay, but this was an exception, the owners were quite simply the most arrogant and obnoxious people i have ever met,, we had several issues during our stay , but all we got back from the dreadful owner was " well go somewhere else"... . Totally deluded about their filthy hovel, this shud... More 

Helpful?
12 Thank paulK8591MC
TheRichwood, Owner at The Richwood, responded to this review

We had no guests from Inverness and no families visiting in April. The Richwood does not recognise this booking, this is a fake review. More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2016

Only stayed a couple of days, but was impressed with the décor, comfort and friendliness. Made to feel welcome as soon as we walked in. Breakfast is served at a very civilised 9am to 10am. Would stay again.

Helpful?
Thank Peter H
TheRichwood, Owner at The Richwood, responded to this review

Happy that you were comfortable with us at the Richwood, we enjoyed having you here! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Writing this review on behalf of my in-laws who recently stayed here with their friends. They had nothing but nice thing to say about this hotel. The owners were very friendly and helpful. They described that the rooms were small but lovely and hold their purpose. They had a light breakfast in the hotel which was included In their booking... More 

Helpful?
Thank Suziprice
TheRichwood, Owner at The Richwood, responded to this review

We are content that Suzi's in-laws enjoyed their stay the Richood and would be happy to be able to greet them again! More 

Cardiff
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

So the wife and I booked our stay in the Richwood through a Go Groupie voucher. Arriving at the hotel (BB)we were greated by the owners who appeared to be welcoming and professional. We were "told " where our room was and sent on our way. Our room was small, not compact or beju just bloody small. A very good... More 

Helpful?
7 Thank bombomCardiff
TheRichwood, Owner at The Richwood, responded to this review

So we are really sorry that bombomCardiff were not happy with their stay. In our defense: the GoGroopie deal - and our personal confirmation of booking - stated the following quite clearly: 1) the deal was for a SMALL standard room, (pets not allowed, so no cat!), they could have upgraded on booking but chose not to; 2) the deal... More 

Bournemouth, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed June 10, 2016

Very deceptive picture on this site, it looks like an upmarket Mediterranean hotel . From the front it looks like what it really is which is a very tired and disappointing place to stay. The other people who have posted good reviews must have stayed somewhere else to us. The two ladies who run it are pleasant enough but seem... More 

Helpful?
29 Thank Alan H
TheRichwood, Owner at The Richwood, responded to this review

OMG, what can one say about such a review? We feel very sorry for this sad gentleman who is quite obviously not happy with his life generally. It is unfortunate that he did not enjoy his cheap Groupon deal or his stay at the Richwood. He obviously did not like Torquay either. Shame… We must underline, once again, that the... More 

Cardiff, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2016

Veronica and Saeeda were lovely, felt like we were visiting friends! The food was good, atmosphere relaxing, we even had a dip in the pool, very clean and refreshing! The mezze was great. Thanks for a lovely weekend!

Helpful?
Thank Babawi
TheRichwood, Owner at The Richwood, responded to this review

It was a pleaseure having you here, glad you enjoyed the meal and hope to see you again! More 

London, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2016

The staff were extremely welcoming and very family friendly. Good facilities with a great location as it is is 10 minutes walk to the sea front. We would definitely visit this venue again when we visit Torquay again. Our 2 year old boy was treated like a prince by the Ladies at the hotel and would not stop asking for... More 

Helpful?
Thank Shirley K
TheRichwood, Owner at The Richwood, responded to this review

We are happy that you enjoyed your stay! We fell in love with your beautiful boy and look forward to seeing you all again! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
The Beirut Bistro at the Richwood
Cuisines: Lebanese, Middle Eastern, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the award-winning Richwood and Beirut-Bistro-Bar. When it comes to guest accommodation on the English Riviera, the Richwood is the only one which offers a combination of great facilities, excellent hospitality and a bistro bar which serves delicious Lebanese, Mediterranean, European and English cuisine. And everything is very reasonably priced! Winner of the English Riviera and South Devon Bronze Award for Excellence in Service 2013, the Richwood is comfortably furnished and centrally heated throughout. All 13 bedrooms are En-suite, have colour TV with DVD players and tea and coffee making facilities. Ideal for families, there are reduced terms for children when sharing with parents. The Richwood is situated 10 to 15 foot minutes from the seafront and town center. You want to enjoy the nightlife and attractions that Devon has to offer? Or just want a quiet break? ...Then the Richwood is the place to be. Around Torquay: The English Riviera: Torquay is the jewel of the English Riviera and Britain's premiere holiday and leisure resort, offering a wide variety of holiday entertainment for all the family, including many theatres featuring International stars throughout the season. There is fun for all the family. There are beaches for safe swimming, water-skiing, sea and river cruises, boating and wind surfing, tennis, fishing, golf, putting, riding and pony trekking. For those who like to explore there are miles of coastal walks at hand, many historical towns to visit and the rugged beauty of Dartmoor is only half an hour's drive away. Gay friendly. Pet friendly: one premiere double/family ensuite and one premiere Pet Friendly room. £10 pernight per pet. There is free parking at the hotel on a first come, first served basis. There is also free parking on the road outside the Richwood in the unlikely event our car park is full. ... more   less 

Additional Information about The Richwood

Address: 20 Newton Road, Torquay TQ2 5BZ, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $66 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Richwood 2.5*
Number of rooms: 13
Reservation Options:
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Also Known As:
Richwood Hotel Torquay
The Richwood Torquay, Devon
Hotel Style:
#29 Family Hotel in Torquay
#34 Romantic Hotel in Torquay
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