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Grosvenor Hotel Torquay

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Grosvenor Hotel Torquay
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921 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Burgess Hill, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Purchased on Secret Escapes, a real bargain, Bed, breakfast and a 3 course evening meal, plus a cream tea. This hotel is about 300 yards from the sea and about half a mile from the town centre or half a mile from the train station. Staff were excellent and could not be more attentive if they tried. 2 pools if... More 

Helpful?
Thank John R
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear John R, Thank you for reviewing your recent stay with us. I am really pleased to read you found every aspect of your stay a pleasure and we are looking forward to seeing you back here soon. Kind Regards, Joe More 

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Got a really good last minute deal at half normal price. The room & breakfast were pretty good, especially for the price. But most noteworthy was Paula & Ray, who were really helpful, working very hard to please & went to extra mile with their care, thankyou :-)

Helpful?
Thank David S
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear David S, Thank you for your review. Unfortunately, you may have reviewed the wrong hotel as those staff members do not work here. Kind Regards, Joe More 

Wetherby, United Kingdom
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After the TV series, featuring Mark the manager, doing his upmost to keep this hotel going, we really wanted a visit. It had been refurbished and looked lovely. The staff were very friendly. We sat on a sun terrace overlooking the beautiful gardens and pool. We only had a drink there, but would definatley stay there for a holiday.

Helpful?
Thank 578jacky
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear 578jacky, Thank you for your recent visit to the Grosvenor. I am delighted to read you enjoyed your visit and I hope to welcome you to the hotel soon. Kind Regards, Joe More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

Arrived at the Grosvenor on the 19th sept staff very helpful but the hotel has seen better days Our bedroom was dark the bedding had to be changed as the pillows smelt awfull. Breakfast was lukewarm toasters weren't brilliant had one evening meal that wasn't brilliant either. Afraid we won't be returning to the Grosvenor !!

Helpful?
Thank Kath R
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Kath H, Thank you for your review. I have spoken with our housekeeping manager who is investigating why your pillows were not to your standard. Cleanliness is extremely important to us and reviews on Trip Advisor will show that. I am pleased to let you know the toaster has now been resolved and we have purchased a new one.... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just back from a 4 night stay. We had great weather and managed to do loads because of the handy location of The Grosvenor. The seafront is very close - our room had a sea view. We walked to the town centre shops, the Princess Theatre, restaurants, bars and then walked back to the hotel. Alternatively, the Land Train bus... More 

Helpful?
Thank Maureen T
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Maureen T, Thank you your review, I was delighted to read you had an enjoyable stay with us. I have passed on your feedback to the team and it was extremely well received. We are extremely proud about the large amount of local produce we use in our restaurant and I am pleased to read you noted this. Kind... More 

Cardiff, Wales, United Kingdom
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night on a half board basis through booking.com priced at £132 for a superior double, bed and breakfast and three course dinner. The service at the front desk, and in the restaurant were good. The food in the restaurant was also very good. Although we arrived a few minutes prior to our prebooked time for evening... More 

Helpful?
Thank Helen C
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Helen C, Many thanks for taking the time to review your recent visit to the Grosvenor and I am extremely disappointed to read of your experience. I have raised the issues below with the food and beverage manager for his immediate attention. As I am sure you will see from the majority of our reviews, the team here regularly... More 

Level Contributor
94 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The best thing about this hotel is the location. Being a few minutes walk from the sea front which has lots of places to eat and drink. If you walk back up the hill there is a pub called the bull and Bush which is nice. The hotel itself is in need of more than just a lick of paint.... More 

Helpful?
1 Thank andydebaser
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear andydebaser, Thank you for your review. We value all feedback as it assists us with making continual improvements to our hotel and the service we offer. I read that your room isn't to the standard you would like. Our reception team are always on hand to offer assistance or, where possible, a suitable alternative. I appreciate at the time... More 

Portsmouth, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed with friends for a weekend get together. After the first night I had to request a different room as the bed was so bad we barely slept. The reception staff were very polite and accommodating. The rooms on the front overlooking the road/car park are very noisy. Our new room overlooked the back garden/outdoor pool and was lovely.... More 

Helpful?
Thank Jeannette K
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Jeannette K, Thank you for your recent review. Whilst I am disappointed to read of your experience on your first night, I am glad the reception team quickly resolved this for you and I do hope this hasn't put you off returning again. Kind Regards, Joe More 

Wales, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We have just spent a lovely 4 night break in this hotel and it exceeded our expectations for a 3 star hotel.The breakfast was simply delicious with a wonderful choice to be had. The evening meal was totally faultless and the choice and quality was fantastic.Well done to the chef, and the staff in the dinning room were well organised... More 

Helpful?
Thank johsharich
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Johsharich, Thank you for your recent review. We are all delighted to read that you had an enjoyable stay with us and I look forward to welcoming you back here soon. Kind Regards, Joe More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location, really lovely room, huge bed, large sitting area. No aircon but large and airy. Breakfast very average and toasters still don't work properly. Evening meal very good. Staff very friendly and helpful. It is an old building and does need updating but we found our room to be very clean with a very comfortable bed.

Helpful?
Thank Christine s
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Christine s, Thank you for your recent of the Grosvenor. I am delighted to read you enjoyed your visit to us and I hope to welcome you back here in the near future. Kind regards, Joe More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Torquay's unexpected delight The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. With an indoor and outdoor pool, leisure facilities, dining in the contemporary Lawns Brasserie or stateside in Keith's retro diner, the Richardson Grosvenor offers diversity and quality in one neat package. ... more   less 

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $79 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay Devon
Hotel Style:
#9 On the Beach Hotel in Torquay
#35 Romantic Hotel in Torquay
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