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Grosvenor Hotel Torquay

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Grosvenor Hotel Torquay
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895 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Paignton, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Decided to have a cream tea at the grosvenor hotel. My husband and I arrived to an empty lounge, so no problem finding a table, placed our order at the bar and waited, after 30mins inquired as to why we were still waiting when they had no other customers, to be told oh! I have forgotten to put your order... More 

Helpful?
1 Thank Janet H
Paignton, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I am a local in Torbay and will visit the Grosvenor to use their pool for a day out with the children! Prices have gone up to £15 a adult and £8 child dip in dine! This will put people off using there pool as it's cheaper at other local hotels of a higher star! This time was cut short... More 

Helpful?
Thank nicflo22
Dorset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were attracted to the hotel's location and Victorian history. When we arrived we were pleasantly welcomed by reception. We were early so waited for our room to be ready and had a drink in the bar. The hotel manager served us and was very nice he was very visible throughout our stay and we thought he couldn't do enough... More 

Helpful?
2 Thank rainbowdash2016
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear rainbowdash2016, Many thanks for extremely kind review of your recent stay with us. I am extremely pleased to read you made full use of our facilities and enjoyed your stay. Many thanks for your lovely words regarding myself. t goes without saying that the customer is at the heart of what we do at the Grosvenor and all of... More 

Gloucester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Bathrooms could do with a bit of an upgrade.Building a little tired but work seem to be underway on this point. Food in the restaurant was excellent, complements to the chef. Staff were really lovely nothing too much trouble, manager made us feel very welcome.

Helpful?
2 Thank leapfrogs56
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear leapfrog56, Many thanks for your feedback from your recent stay. I appreciate your comments about our bathrooms and it is something we will look into. Many thanks for your kind remarks about our food, I will ensure I share them with the head chef and his team. Kind Regards, Joe More 

Manchester, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights. Staff were very accommodating, could not do enough for you. Room was very spacious and bathroom enormous. Hotel generally could do with a refurb. We stayed on a half board basis and the evening meals were excellent value. Breakfast had everything we needed. Would stay again.

Helpful?
Thank anorton147
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear anorton147, I am really pleased to read you had a nice stay with us. I am looking forward to sharing your feedback with the team and seeing you back at the Grosvenor soon. Kind Regards, Joe More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is truly a great place to stay. From, the huge comfortable bed to the most wonderful staff who can't do enough to make you happy. The decor is very tired but it doesn't stop you from having a brilliant holiday!! Thank you Danny for even using his own car to take us to the theatre when the taxi was... More 

Helpful?
Thank Pure S
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Pure S, Thank you for your review. I am so pleased to read you had an enjoyable visit to Torquay. We always striving to got the extra mile for our guests and reading of Danny's gesture is fantastic. All of the team are looking forward to welcoming you back here in the future. Kind Regards, Joe More 

wells
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived and was allowed to park in a reserved space outside of main entrance. Ground floor entrance but reception area up a flight of stairs. Two reception staff on duty. I waited at the bottom of the stairs until one team member became free. I then set off up the stairs with walking stick, main suitcase and a bag containing... More 

Helpful?
1 Thank coolmint
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear coolmint, Thank you for your review. I have raised your issues with the food and beverage manager for his immediate attention. I am sorry your food and beverage experience did not reach your expectations. I will personally thank the supervisor who made your cocktails who will, I'm sure be pleased to hear this. Unfortunately, due to the nature and... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at 'The Grosvenor' for Mark Jenkin's party night. We arrived early afternoon as we wanted to make the most our trip to Torquay. We did ask if our room was ready but it wasn't so we checked in there and then and reception were happy to hold our suitcases until we returned later. Our room was nice and... More 

Helpful?
4 Thank sunshine1077
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear sunshine1077, Many thanks for your review. I am delighted to read you had a nice stay with us. I hope to welcome you back to the Grosvenor in the not too distant future! Kind Regards, Joe More 

London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our mini-break was not planned so we booked at the last minute and felt a bit of trepidation about the hotel given the mixed reviews and reference to 'Fawlty Towers'. Yes the hotel looks a bit faded and tired and could do with an update in several areas. We stayed in room 31 the first 2 nights - clean and... More 

Helpful?
2 Thank Tina M
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Tina M, Many thanks for the review of your recent stay. It is always lovely to read that our guests had a nice time and I will pass on your kind remarks to Zoe and Michael. We look forward to welcoming you back in the near future. Kind Regards, Joe More 

Portsmouth, United Kingdom
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well, I've read the latest couple of reviews, and yes, I can see where they're coming from, but I'm not quite sure if it's as dire as it's made out to be, we certainly had a nice stay and don't have any complaints. Okay, reception and some communal areas are what I would describe as tired. Bits of missing paint... More 

Helpful?
1 Thank Robert D
Joe H, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Robert D, Thank you for your recent review and in particular your very kind remarks about our team. They will be delighted to read them. As you may have read from my comments below, we are always working hard to improve our product and I am confident on our next visit you will be pleasantly surprised by the ongoing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Torquay's unexpected delight The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. With an indoor and outdoor pool, leisure facilities, dining in the contemporary Lawns Brasserie or stateside in Keith's retro diner, the Richardson Grosvenor offers diversity and quality in one neat package. ... more   less 

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $94 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay Devon
Hotel Style:
#9 On the Beach Hotel in Torquay
#35 Romantic Hotel in Torquay
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