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TLH Toorak Hotel

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TLH Toorak Hotel
TLH Toorak Hotel
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582 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Luton, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

While the hotel is very pleasant indeed. Parking of vehicles is a nightmare. There is not enough parking spaces on the complex for guests staying at the hotel. Pretty similar to other hotels in Torquay. Think this needs to be looked at. At breakfast no filter coffee when asked the waitress was rather abrupt

Helpful?
Thank Dewi J
Malvern, England, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit in four months & is now our only choice when visiting Torquay. We have stayed at a lot of the Hotels in Torquay over the last 15 years & can not believe it took us so long to discover Torquay's best gem. On our first night in the restaurant we were recognised by the waitress... More 

Helpful?
Thank Kevin N
London
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked a 3 night stay here with my mum who uses a wheelchair. Was a little apprehensive as have stayed in old looking seaside hotels before and disabled access proved a problem. Within mins of booking the hotel we received a call from the reservation department checking our requirements which was great. First impressions on arrival at the hotel entrance... More 

Helpful?
1 Thank claireharbor
BRISTOL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed for 5 nights this summer. Facilities brilliant especially the swimming pools. My daughter especially loved the children's entertainment on the evening & my mum enjoyed the bingo! The food was very good. A substantial buffet breakfast & lovely evening 3 course meal. Could not fault it. Staff in the restaurant were very good apart from breakfast on... More 

Helpful?
1 Thank PRINCEPESSABristol
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your excellent review and it is great to hear that you and your family enjoyed your stay and what we have to offer here at the resort. I will pass your kind comments on to the relevant departments. It is nice to hear that you enjoyed the restaurant offering but is a shame that the... More 

Stroud, Glos
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just got back from the Toorak, I was surprised at how big the complex was. Upon arrival there was no spaces available, however I was very surprised when the receptionist said that if we parked in the leisure centre car park they would refund our money (other hotels we have visited have taken the opinion - hard luck!). Unlike a... More 

Helpful?
Thank susanStroud
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Susan, Thanks you for your kind review and I am glad that you had a good time whilst you were here. It is good to hear that the extraction fan didn't affect your stay too much and Hopefully next time you stay you will get to use one of our newly refurbished rooms. We look forward to seeing you... More 

Buntingford, United Kingdom
Level Contributor
189 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stretching over 4 hotels, this provides a very large number of facilities including swimming pools, bowls arena, games rooms, bars, etc. Good standard of accommodation and clean. Food not bad for mass catering. Breakfast the usual buffet but also kippers, haddock, available, choice of evening meals with some supplements

Helpful?
Thank Tedfeather
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments, we are really glad that you enjoyed your stay with is and made the most of the facilities we have. We hope to see you again in the near future for more of the same. Bets wishes - Ben Raven More 

Tipton, England, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Love this hotel. Exceptionally family friendly. Nothing is too much trouble for the staff. Family rooms are very spacious. Housekeeping amazing. Food excellent - plenty of choice and child friendly. Excellent facilities in the complex

Helpful?
Thank Angie G
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Angie, Thank you for your very kind review and I am glad that you had a really enjoyable stay with us. I will pass your very kind feedback on to the housekeeping and kitchen departments and it is really nice to hear how much you enjoyed the complex. Best wishes - Ben Raven More 

Northwood, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My sixth and final visit to a previously much loved Hotel complex was a huge disappointment . I stayed in a modest sized Terrace room with another adult & a six year old boy at an inflated cost of £188- per night to include Breakfast and Dinner . I had initially booked 9 nights and had to reduce to 7... More 

Helpful?
2 Thank A W
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to offer your feedback on your recent stay. It is very disappointing that you found so many negatives during your stay and we couldn't put right your dissatisfaction while you were here. As you say in your review you are in the minority that did not enjoy your stay with us. All... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I had a single room which was very small and dated and I think at £66 night rather over priced. However my friends had a family room which was much better so I think I got the raw deal. Breakfast was the usual English breakfast, juices, cereal etc. Facilities on suite for families very good. Great indie and out door... More 

Helpful?
1 Thank Laura H
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Laura, Thank you for taking the time to offer your feedback on your recent stay and I am glad that on the whole you had an enjoyable stay. I am sorry that you didn't find the room value for money as this is not something that we hear very often. There is such a high demand for rooms in... More 

Birmingham, UK
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Toorak for 5 nights. The drive down was easy enough but our sat nat didnt recognise the new expressway!! We hadn't visited Torquay in 6 years and we forgot just how beautiful it is. The hotel itself is clean and the rooms were clean although a little dated. Bathroom could do with being updated and new... More 

Helpful?
Thank AimzAd
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to offer your very kind feedback and I am really glad that you enjoyed your time in Torquay and with us at the complex. It sounds as though you really made the most of all that we offer and got to experience all the really great areas of the site. I will... More 

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Amenities (144)
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Aztec Leisure Indoor Pool (12)
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Aztec Leisure Indoor Recreational Pool (12)
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Aztec Leisure Jacuzzi (4)
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Aztec Leisure Outdoor Pool (19)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Toorak Hotel

Address: Chestnut Avenue, Torquay TQ2 5JS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $104 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Toorak Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Toorak Hotel Torquay
TLH Toorak Hotel Torquay, Devon
Hotel Style:
#6 Spa Hotel in Torquay
#31 Romantic Hotel in Torquay
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