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The Grand Hotel

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The Grand Hotel
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2,030 Reviews from our TripAdvisor Community

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Showing 2,005: English reviews
Birmingham
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW via mobile

Grand by name, grand by nature! Looks a lot better from the inside and well worth a visit. Friendly and helpful staff, a lovely, reasonably priced cream tea. The menu looked delicious. A shame we're finishing our holiday as we'd have liked to go back there to set.

Helpful?
Thank rudgekin13
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Rudgekin13, Thank you for you lovely review following you cream tea with us! We do take pride in our team being friendly and helpful, and I am delighted that you found this to be the case. We look forward to welcoming you back again in the near future. Kind regards More 

London, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Spent last week enjoying a mini break in Torquay. We chose the Grand and that turned out to be an excellent decision. The room was reasonable albeit a little tired. The sea view was stunning and the fact that we had a substantial balcony was a bonus we really enjoyed notwithstanding that the weather was distinctly chilly. The hotel services... More 

Helpful?
Thank Ian P
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Ian P, Thank you for you review following you mini-break in Torquay. I am delighted to read your comments, and you found the hotel services to be excellent, food great and staff helpful. We look forward to welcoming you back again soon. Kind regards More 

Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

Weekend break with my family, and had a really pleasant stay. The hotel from the outside does look slightly outdated, nevertheless the hotel is a lot nicer inside. The room was quite narrow, but was clean and nicely decorated. Attended the 'murder mystery' event and that was a good laugh and accompanied by a really nice three course meal -... More 

Helpful?
Thank allie_pankhurst
Peter W, General Manager at The Grand Hotel, responded to this review

Dear allie_pankhurst, Thank you for taking the time to leave your review following your stay and murder mystery break with us. I am surprised at your comments regarding the chocolate dessert and this has been discussed with our kitchen team, and in regards to your comments regarding the sandwich prices, the room service prices are the same as the bar... More 

Wales, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

My husband and I and four close friends have just returned from a fabulous weekend stay at The Grand to celebrate our Ruby Wedding. We would like to thank all the staff for making our special weekend one to remember. The staff at reception were very welcoming and all our requests from balloons,flowers and a lovely cake were fulfilled. We... More 

Helpful?
1 Thank Surveyors
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Surveyors, Thankyou for taking the time to leave your review following your Ruby wedding anniversary at The Grand Hotel. I am delighted to read that you enjoyed your stay with us and was made memorable. I have taken the time to share your comments with the team, and it is always wonderful to see such lovely reviews on Tripadvisor.... More 

Bristol, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 week ago NEW

If you are thinking of booking or have booked the Grand Hotel you will not be disappointed. Have just returned from a 3 day stay and it was lovely. Beautiful Hotel with a lovely lounge/ bar/ refreshments area looking out over the sea front. Food is excellent and the best cup of tea away from home, decent tea bags and... More 

Helpful?
Thank gardens71
Peter W, General Manager at The Grand Hotel, responded to this review

Dear gardens71, Thank you for such a lovely review following your stay at our hotel. I am pleased to read you enjoyed the hotel and facilities, and we do take pride in offering the 'old-fashioned' items, such as hairdryers, good quality tea, and a good provision of toiletries. I do regret your comments about the table service in the bar,... More 

Luxulyan, Cornwall
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago NEW

The hotel is a lovely old building with great views over the bay. However, our visit was marred by some unsatisfactory things. When we arrived and checked in we were given the wrong room. We had booked a sea view and this was a poky room at the back of the hotel. This was quickly put right but when we... More 

Helpful?
Thank Churchtown
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Churchtown, Thank you for taking the time to leave your review following your stay at our hotel. I am disappointed to read your comments and have shared these with the relevant departmental managers. We have worked hard over the last 9 months to make improvements to both the building and service, and this has certainly been noticed by our... More 

Wiltshire, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed at the Grand Hotel for a two day mid-week break and it was excellent. All the staff were very friendly and couldn't do enough for us. The outside of the hotel is in need of some TLC but inside it was very nice and clean. The room was very comfortable and well equipt with TV, tea, coffee and... More 

Helpful?
Thank Veronica G
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Veronica G, Thank you for your review following your mid-week break at The Grand. I am delighted to read that you enjoyed your stay and the team to be friendly throughout and we do take pride in the service we offer our guests! We look forward to your return. Kind regards More 

Torpoint, United Kingdom
1 review
Reviewed 1 week ago

we had our wedding cermony & reception at the hotel , they made us feel so welcome, nothing was any trouble , staff were so helpful ,i was made to feel so special from the moment i walked into the hotel . the wedding went so smoothly ,food was excellent , lauren cook the wedding cordinator was so helpful &... More 

Helpful?
Thank Karen H
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Karen H, Thank you for taking the time to leave your review following your wedding at The Grand. We take pride and care in every event we host, and I am delighted to read that your special day was made truly memorable. I have shared your comments with Lauren and the team, and we wish you a lifetime of... More 

Leicester, United Kingdom
2 reviews
Reviewed 1 week ago

Lovely mini break on 11th November. All the staff were wonderful and very welcoming, Great room and food was very good. Would recommend this to anyone visiting Torquay. Many beautiful places to explore round and about.

Helpful?
Thank nadalfan123
Peter W, General Manager at The Grand Hotel, responded to this review

Dear nadalfan123, Thank you for taking the time to leave your review following your mini break at our hotel. I am delighted to read you found your stay to be an enjoyable one and the team were wonderful and welcoming. We look forward to welcoming you back again soon. Kind regards More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

A lovely hotel with welcoming, friendly and attentive staff who make you feel like a VIP. My en-suite bedroom, with sea view, was extremely comfortable. Also excellent food to satisfy the discerning palate. I thoroughly recommend this hotel.

Helpful?
5 Thank richardfelton38
SamanthasDavies, Manager at The Grand Hotel, responded to this review

Dear richardfelton38, Thank you very much for taking the time review our hotel. I am thoroughly pleased to hear that we made you feel like a VIP. I have shared your comments with the teams, its wonderful to have such great feedback. We will look forward to welcoming you back to the Grand soon. Regards Samantha Davies More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Gainsborough
The Gainsborough
Cuisines: Cafe, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more   less 

Additional Information about The Grand Hotel

Address: Sea Front, Torquay TQ2 6NT, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $69 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
The Grand Hotel Torquay, Devon
Hotel Style:
#7 Spa Hotel in Torquay
#12 On the Beach Hotel in Torquay
#15 Luxury Hotel in Torquay
#16 Business Hotel in Torquay
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Hotel staff and other travelers.
7 questions
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See all questions (7)

Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had room 114 which was just fine. When we go back we will book 115 which is a tad larger and classified as a suite”
 of 5 bubbles 905ianp, 4 days ago | Read review
“Choose a sea view”
 of 5 bubbles Surveyors, 6 days ago | Read review
“Go for Standard room or above as bigger as Compact basic rooms have double bed against the wall”
 of 5 bubbles gardens71, 1 week ago | Read review
“Do have a sea view unless you're a railway enthusiast”
 of 5 bubbles Churchtown, 1 week ago | Read review
“A sea view is a must”
 of 5 bubbles 28SAC, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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