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The Grand Hotel

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The Grand Hotel
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2,133 Reviews from our TripAdvisor Community

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Showing 2,108: English reviews
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Cromer, United Kingdom
Reviewed yesterday NEW

Older style impressive hotel building very close to the railway station and a few yards from the sea. Public rooms are decorated in the art deco style and the ambiance of the ground floor bar and lounges are reminiscent of an ocean going liner. Upstairs the decor is a little faded, but the bedrooms are comfy and functional and very...

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Thank Sarich100
Reviewed yesterday NEW

stayed for the murder mystery night and enjoyed the evening consisting of a 4 course meal plus coffee afterwards. murder/mystery was good and people on our table were really good company. Swimming pool fab and swam before getting ready for the meal and again before breakfast. l have nothing but praise for the excellence of all staff and would go...

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Thank Jane T
Reviewed 2 days ago NEWvia mobile

Stayed here for 3 nights in February 2017 and enjoyed all aspects: food, surrounds, welcoming staff, sea view and indoor pool. Staff very professional and cheerful, especially Teri, the smiling waitress in the restaurant who is a model example of how customer service should be. Have stayed here before - 13 years ago was the last time. It has improved...

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Thank Denise P
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Denise P, Thank you for taking the time to leave your review following your stay at our hotel. I am delighted to read that you enjoyed your long awaited return to the Grand, and found the team to be professional and cheery throughout! We have recently welcomed Teri back from maternity leave, and she is excited and extremely pleased...

Birmingham, United Kingdom
Reviewed 2 days ago NEW

Well what a turn round here. Service absolutely brilliant. Always attentive and happy to accommodate kids' requirements. There are 3 places to eat which means you can have a different experience each night. Food options are a little limited for the kids but the pricing is spot on so you don't feel like a captive audience for the kids. Dinner...

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Thank Chris F
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Chris F, Thank you for taking the time to leave your review following your half term break at The Grand. I am delighted to read your enjoyed your time with us, and found the service to be brilliant! I have shared your review with the relevant members of the team, and we look forward to welcoming you back again...

Reviewed 5 days ago NEW

I was treated to a short stay here for my Birthday, it was wonderful, I was well spoilt!. The room was amazing and very clean,the tea making facilities was full of all different choices. There was lots of choice of breakfast and the lovely staff always ready to help, same at dinner too. The sea and beach is just across...

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Thank dot h
Peter W, General Manager at The Grand Hotel, responded to this review

Dear dot h, Thank you for taking the time to leave your review following your birthday stay at The Grand. I am delighted to read you found your stay to be an enjoyable one, and you found all aspects, especially the team to be excellent throughout! We look forward to welcoming you back again soon. Kind regards

Preston, United Kingdom
Reviewed 6 days ago NEW

My partner and I stayed at this lovely majestic hotel for four night 16th-19th Feb 2017. The hotel is very impressive and has some wonderful decor. Our room was on the third floor 305, it was very clean and serviced regularly. The only down side was the big spot light outside shining on the building reflected into the room so...

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2Thank Stuart N
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Stuart N, Thank you for your review following your stay with us over the weekend. I am delighted to read you found your visit to be enjoyable, and it is lovely to see yet more wonderful comments about our team and such positive comments about our breakfast. We look forward to welcoming you back again soon. Kind regards

Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

Lovely hotel, friendly and welcoming staff. Brilliant location right by the sea. Breakfast was very good, all choice you would expect from 4 * hotel. Only a short stay to see show at Princess Theatre, which was 15 to 20 minute walk along sea front. Would stay again.

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Thank sonia139
Peter W, General Manager at The Grand Hotel, responded to this review

Dear sonia139, Thank you for your lovely review following your stay with us at The Grand. I am delighted to read you enjoyed your time with us, along with our stunning seafront location and the choice & quality of our breakfast offering! We do take pride in our team and their commitment to looking after our guests, and I am...

Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

We have stayed 3 times now and always enjoy very relaxing visits. I would say the hotel building is a faded version of its former glory and does need updating especially the indoor pool facilities. However it is comfortable and the staff are so friendly and welcoming that it doesn't matter to us. I am a single mum with a...

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Thank 499Sarah
Peter W, General Manager at The Grand Hotel, responded to this review

Dear 499Sarah, Thank you for taking the time to leave your review following another stay with us. I am pleased to read that you enjoyed your time with us, and have noticed some of the improvements and changes we have made. I am delighted to read your comments about Megan, Liam & Antony and have taken the time to share...

Bath, United Kingdom
Reviewed 6 days ago NEW

Very disappointed with my stay here, tired room that needed updating and cleaning. Afternoon tea with stale sandwiches. Not what I would expect from a 4 star hotel. good breakfast and nice staff but would not recommend this hotel as it is not worth the money.

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Thank 47jstevenson
Peter W, General Manager at The Grand Hotel, responded to this review

Dear 47jstevenson, Thank you for taking the time to leave your review following your recent visit to the Grand. I am disappointed to read your review, however I should note that we have communicated separately, and I do regret that you were not satisfied with the sandwiches for the afternoon tea and bedroom. Kind regards

Sherborne, United Kingdom
Reviewed 1 week ago NEW

A clean hotel , with mostly friendly staff , wth above average food. The hotel itself is in need of up dating . we stayed in a two bed suite. The room was clean but Needs up dating bathroom and shower poor one of the single beds was broken

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Thank class0ne
Peter W, General Manager at The Grand Hotel, responded to this review

Dear class0ne, Thank you for taking the time to leave your review following your stay with us. I am disappointed to read your comments and have asked our maintenance team & housekeepers to follow up your comments regarding your suite. I am pleased to note that you found the hotel to be clean and the food above average - Mark...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Gainsborough
The Gainsborough
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more   less 

Additional Information about The Grand Hotel

Address: Sea Front, Torquay TQ2 6NT, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $112 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
The Grand Hotel Torquay, Devon
Hotel Style:
#7 Spa Hotel in Torquay
#12 On the Beach Hotel in Torquay
#16 Luxury Hotel in Torquay
#16 Business Hotel in Torquay
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Hotel staff and other travelers.
8 questions
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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It is worth paying a little more for a sea view as you will experience a magnificent sunrise over the water.”
 of 5 bubbles Sarich100, yesterday | Read review
“We had an inside room but sea views are available, our room was away from the lift so no complaints so check that when booking maybe.”
 of 5 bubbles 938janet, yesterday | Read review
“Can be a little walk from the lifts.”
 of 5 bubbles E4811SRchrisf, 2 days ago | Read review
“Definitely a sea view room”
  • Inside the family room
  • View from room
 of 5 bubbles doth553, 5 days ago | Read review
“not worth the money even when discounted”
 of 5 bubbles 47jstevenson, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question