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The Imperial Hotel

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The Imperial Hotel
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2,254 Reviews from our TripAdvisor Community

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Showing 2,235: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My friend and I booked a 2 night stay at a reduced rate. The deal included dinner on one evening and a standard, twin bedded room with breakfast. We were initially allocated a standard room overlooking the car park but had to return to reception to complain as we had been given a double bed rather than twin bedded room... More 

Helpful?
3 Thank Tina J
Shropshire
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just returned from lovely overnight stay at The Imperial in Torquay. Stayed in room 112 which was a suite with separate sitting room, large bedroom and the most amazing enormous balcony with spectacular views over the bay. It was a very quiet room with a comfortable bed, giving us a great nights sleep. Everything was modernised and spotlessly clean. Dinner... More 

Helpful?
Thank JaxDShropshire
Glasgow, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This was our sixth visit to the Imperial but sadly issues mentioned in previous reviews are never addressed . Same old problems -poor staff attitude , slow check in , expensive parking , average breakfast and broken lift to mention just a few . The positives are the leisure facilities , the bar staff and the housekeeping which is always... More 

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3 Thank moorhaven1
england
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Have stayed several times at the Imperial. The level of comfort has decreased on each stay and after the last visit they have burnt their bridges. A single room in an appalling state of repair, overlooking a void and a/c unit and lots of litter. Only saving grace was it was next door to main linen store so not noisy......but... More 

Helpful?
2 Thank 2010visitor
Colchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed in this room for 5 nights - 4 of the nights I got no sleep because of the plumbing system in the newly installed bathroom facilities - airlocks in the pipes going off every 30 seconds throughout the night. Even the neighbouring room complained of the airlock noises coming from Room 230. Maintenance came in on several occasions during... More 

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7 Thank Enid C
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 1 night at this hotel and had a room overlooking the bay. The room was ok, a little tired and dated but clean. The view we had was excellent. The only thing that let this hotel down was the attitude of the lady who showed you to your table in the breakfast room. She was very abrupt... More 

Helpful?
2 Thank animal777
Plymouth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had an enjoyable spa day here. The pool was lovely and warm, the jacuzzi was boiling. Both towels and robe provided. The weather wasn't the best so the view wasn't as good as it could have been. Lunch was included as part of the spa day and it was very nice. The restaurant was quite a distance from the leisure... More 

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Thank sunsearcher303
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Poor service, afternoon tea for 2 £27.50, 1 strawberry cut into quarters, 2 scones, 6 small finger sandwiches, 4 petit four....better off anywhere else. So much for ***** 5 star, need to do more than rely on the spectacular views.

Helpful?
4 Thank Simon S
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at The Imperial with my wife, as I was attending Torquay for a conference - hence the hotel was not booked by me. The initial appearance of the hotel from the outside did not fill me with glee - it looked faded, as though it could do with a freshen up. This was true of the inside of... More 

Helpful?
6 Thank philiphQ9994EX
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

2nd visit here stayed for 5 nights room was very comfortable on the 4th floor we had a fantastic view from the balcony over the bay . Bathroom very much in need of an upgrade infact the whole hotel is looking tired and in need of a refurbishment if they want the 4 stars they say the hotel rates .... More 

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5 Thank cindy p
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Imperial Hotel is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Of the 152 bedrooms, 60 are sea-facing premium rooms, 29 deluxe rooms with sea views, and 13 suites. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more   less 

Additional Information about The Imperial Hotel

Address: Park Hill Road, Torquay TQ1 2DG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $81 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Imperial Hotel Torquay
Barcelo Torquay
Imperial Torquay
Torquay Imperial Hotel
Hotel Imperial Torquay
The Imperial Hotel Torquay, Devon
Hotel Style:
#4 Spa Hotel in Torquay
#10 Business Hotel in Torquay
#10 On the Beach Hotel in Torquay
#12 Luxury Hotel in Torquay
#28 Romantic Hotel in Torquay
#31 Family Hotel in Torquay
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