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The Heritage Hotel

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1 room 2 adults 0 children
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The Heritage Hotel
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256 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Tenerife, Spain
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We booked a room as I have previously been before and what a difference. It's really gone downhill. The room we were shoved in over looked the bar so we couldn't open the window. The bathroom had hairs in the shower, urine stain up the wall and broken crisps on the carpet in the lounge. Dusty everywhere. We asked to... More 

Helpful?
Thank sarahcarebear
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We popped in for a quick evening meal. Staff very polite friendly and helpful. Good deals in the menu such as 2 for £10 fish meals. The mixed grill and rack of ribs are outstanding. Sports channels covered on several screens including one outside. There was more on the Scampi picture below photo was an afterthought.

Helpful?
Thank Tim U
Melbourne, Australia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I spent 2 nights here recently (was originally booked for 3), but left one day early. The location is very good, close to the waterfront, restaurants and shops. The food in the restaurant (at the Heritage) "Appleby's" is also very good. There was sufficient parking space. The room itself was a disappointment. When I walked in I noticed a stale... More 

Helpful?
Thank Jeanie U

Travelers are raving about these Torquay hotels

Lyth Hill
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Paid a little under £50 + vat for 2 people in a room with a small double +a single bed for one night. Man on reception Sunday afternoon 11th September was far from welcoming + had to wait for him to arrive over 10 mins left hanging around. Hotel in general very tired and in need of refurb badly. It... More 

Helpful?
Thank Rob M
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 2 nights as fancied a long weekend in Torquay, my partner chose this hotel for it's location and price and we weren't disappointed. Lovely rooms with plenty of space, comfortable beds and newly refurbished bathroom and a fantastic view of the bay. Towels and tea/coffee, milk portions replenished daily and beds made up too. Complimentary biscuits also replaced... More 

Helpful?
Thank mark b
Teignmouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I booked a room for me and my partner, to celebrate his birthday. I thought the room we had was big, clean and the view we had was amazing. I had a good night sleep. In the morning the staff was very friendly and helpful, we both had the cooked breakfast, it was worth the money. I am going to... More 

Helpful?
Thank kerry h
Level Contributor
6 reviews
4 of 5 stars Reviewed August 20, 2016

Bathroom immaculate , bedding immaculate, fresh clean towels everyday immaculate, staff very welcoming nothing to much trouble . We stayed in a large room under the sun terrace which was ideal for us , we were close to the beach and restaurants will definitely stay here again ☺😁😄

Helpful?
Thank Karen L
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

I was dubious about staying at the hotel after reading some of the reviews however it was brilliant. It's a budget hotel so you get what you pay for. Sure, the rooms could do with a little updating but our room/flat was ace. I thought I had booked a family room but we also had a kitchen, lounge area, dining... More 

Helpful?
Thank MRG25
2 reviews
2 of 5 stars Reviewed August 8, 2016 via mobile

The hotel is ideally located; close to the sea and lots of restaurants. Very unfriendly receptionist who, at first, did not told us where our rooms were. When he finally told us, he showed us the wrong way. Spacious rooms, however, they beg for some professional cleaning, especially the carpet. Full with stains. New furniture is a must; all of... More 

Helpful?
Thank Desi B
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 2, 2016

The location of the hotel is good, walking distance from the beach and harbour. The room was quite spacious, but old and definitely needs a refurbishment and could be cleaner. The bathroom/shower was excellent though. Breakfast is just continental, and not many choices. Only an additional paid full breakfast is offered.

Helpful?
Thank Sjouke H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Overlooking the bay just 200 yards from Tor Abbey beach, The Heritage Hotel in Torquay boasts a lively bar and restaurant with a large south-facing sun terrace. There is also a health club complex attached to the hotel, which guests have access to for a small charge, comprising an indoor pool, hot tub, sauna and gym. All but two rooms have sea views and most have newly fitted en suite facilities with either shower or baths, hairdryers and toiletries. There is Free Wi-Fi in all rooms and public areas, and a lift to all floors. Appleby’s, the hotel restaurant, is one of Torquay’s best-known destination venues and features bay views and a spacious bar and lounge area with large-screen HD TV showing sports and regular live music. The Heritage Hotel is just a short walk from Torquay harbour, the Riviera Conference Centre, Princess Theatre and town centre shops. The hotel has its own car park and is next to a large public car park. ... more   less 

Additional Information about The Heritage Hotel

Address: Sea Front | Shedden Hill, Torquay TQ2 5TY, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $69 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Heritage Hotel 2*
Number of rooms: 24
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Also Known As:
The Heritage Hotel Torquay, Devon
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