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Premier Inn Plymouth City Centre (Sutton Harbour) Hotel

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Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
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1,167 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
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Showing 1,151: English reviews
Cheltenham, United Kingdom
Reviewed December 29, 2015

We stayed in the hotel during Christmas. It was quite busy. Receptionist and all the staff we met was nice. Room, bed and bath fresh, clean and comfy. Breakfast tasty and good range of food to choose.We had no any problems with parking space. If we plan any break in Plymouth, definitely we stay again in Premier Inn Sutton Harbour.

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1Thank Michal S
Alton, United Kingdom
Reviewed December 29, 2015

Very good, stay here regularly. Shower was a disappointment it leaked and there was a shortage of hot water but we were offered a refund for the cost of our breakfasts. Which was a pleasant surprise. Thanks premier inn

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1Thank mumno6
Reviewed December 27, 2015 via mobile

Seems some quite mixed reviews here. We booked a family room and a double through booking.com and phoned to ensure a baby cot was included. Firstly, they couldn't find our booking but 'put a note'. We arrived to no cot and asked twice more for 1 to be told the disabled room wasn't allowed one (disabled people don't have babies?)...

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2Thank Pixiedust_12345
WhitbreadHotels, Online Customer Service at Premier Inn Plymouth City Centre (Sutton Harbour) Hotel, responded to this review

Hi Pixiedust_12345 Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards. Please be assured that your feedback...

Horley
Reviewed December 27, 2015

Arrived 7.30pm and hotel easy to find and parking was ok. Friendly and efficient welcome. was impressed on way to room that there were security doors to each floor which being on my own made me feel much safer. Room was clean and well maintained. Could hear no noise from other guests. Breakefast and evening meal was excellent and as...

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2Thank alisonjjg
Plymouth
Reviewed December 26, 2015

I stayed at this Premier Inn with my wife despite us only living around 6 or 7 miles away. We had my companies Christmas meal at the National Marine Aquarium which is around 5 minutes walk from this Premier Inn. A number of my staff were also staying at this Inn along with the Premier Inn next door which is...

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1Thank SirFrancesDrake
nottinghamshire
Reviewed December 23, 2015

Only stayed one night Arrived early evening in poor weather and it is a good walk into town particularly when raining and it is out of the way Facilities ok-didn't eat or drink there as they were a bit austere and unwelcoming. Staff not all that welcoming our helpful and whatever you do don't dare to appear for breakfast before...

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2Thank andrew1h
Herefordshire, United Kingdom
Reviewed December 22, 2015

Only stayed one night but booked up room about a month before we stayed. Fantastic value for money. Staff very welcoming and parked car in their car park with no problems. ( free to park if your a Premier Inn customer) Room clean and had everything we needed...including hairdryer & tea/coffee. Bed fantastically comfortable & had a fab nights sleep....

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Thank jewel123456
Devon
Reviewed December 19, 2015

My apologies if there is a separate page for the restaurant - I can't find it. We weren't staying at the hotel - other members of our party were and as far as I know had no complaints about the hotel. We ate in the restaurant with them. After being shown to our table the waitress said she would return...

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1Thank robrachF
WhitbreadHotels, Online Customer Services at Premier Inn Plymouth City Centre (Sutton Harbour) Hotel, responded to this review

Hi robrachF Thanks for taking the time to review your stay. Our main objective is to provide guests with a comfortable stay and deliver a high level of service in our hotels and restaurants. I'm really sorry to hear we've failed on this occasion, please be assured that your comments will be duly followed up by Customer Services and the...

Bude, United Kingdom
Reviewed December 19, 2015 via mobile

I stayed here for one night whilst attending a function on the barbican. The hotel is located very close to the barbican. There is free on site parking and the usual excellent premium Inn quality. A great choice for visiting Plymouth.

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Thank 223tonyb
Exeter, United Kingdom
Reviewed December 19, 2015 via mobile

I came down to visit family and just needed a close place and a bed for the night as no room at home. Great location and my room overlooked the harbour at the back, so very nice indeed. For what I paid, my room was surprisingly spacious as was the bathroom. Really clean and very quiet too. Great cooked breakfast...

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Thank Amanda Duffy D
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
In a historical part of central Plymouth with marina views, close to the National Marine Aquarium ... more   less 

Additional Information about Premier Inn Plymouth City Centre (Sutton Harbour) Hotel

Address: 28 Sutton Road, Plymouth PL4 0HT, England
Location: United Kingdom > England > Devon > Plymouth
Price Range: $74 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Plymouth City Centre (Sutton Harbour) Hotel 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Premier Inn so you can book your Premier Inn Plymouth City Centre (Sutton Harbour) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Plymouth (Sutton Harbour) Hotel Plymouth
Hotel Style:
#4 Romantic Hotel in Plymouth
#9 Family Hotel in Plymouth
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Questions & Answers

Here's what travelers have asked, with answers from Premier Inn Plymouth City Centre (Sutton Harbour) Hotel staff and other travelers.
9 questions
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Questions? Get answers from Premier Inn Plymouth City Centre (Sutton Harbour) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room on third floor for limited views of harbour”
 of 5 bubbles scousefletch, 1 week ago | Read review
“Ask for room overlooking the harbour.”
  • View from 3rd floor room over Sutton Harbour
 of 5 bubbles Sally065, 4 weeks ago | Read review
“Harbour-view is the best”
 of 5 bubbles 645benjaminc, Feb 13, 2017 | Read review
“I like the harbour view”
 of 5 bubbles Miltswife, Feb 13, 2017 | Read review
“If you can be, ask to be on the side without the road”
 of 5 bubbles AlisonQ_10, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question