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Crowne Plaza Plymouth, an IHG hotel

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Armada Way, Plymouth PL1 2HJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
$136
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Free cancellation until 02/21/22
Expedia.com
$144
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Free cancellation until 02/26/22
ZenHotels.com
$119
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Priceline$136
Hotels.com$144
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (385)
Room & Suite (113)
Dining (55)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 12/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Plymouth, an IHG hotel
Updated 12/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 25 hotels in Plymouth
Location
Cleanliness
Service
Value
Crowne Plaza Plymouth is in a truly breath-taking location with stunning panoramic views overlooking the Plymouth Sound and over in to Cornwall. The hotel offers 211 air-conditioned bedrooms, 25 of which have Sea-Facing views and a car park for up to 130 cars. The hotels full leisure facilities include a swimming pool, gym, steam room and sauna and a fabulous Marco Pierre White Steakhouse Bar and Grill on the penthouse floor with excellent cuisine, amazing cocktails and beautiful panoramic views. Visit Crowne Plaza Plymouth and experience the delights of this beautiful location with nearby attractions such as Plymouth Pavilions, Theatre Royal, National Marine Aquarium, Plymouth Hoe with Tinside Lido and Smeatons Tower, the historical Barbican with the Mayflower Steps and Plymouth Gin distillery, Plymouth Argyle Football Club and plenty of National Trust locations. Nearby Plymouth Train Station has direct links to London and the A38 is close by joining the M5 in Exeter.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Taxi service
Parking garage
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Park View
Languages Spoken
English, Russian, Spanish, Filipino and 3 more
809Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
Sally P wrote a review Jan 7
3 contributions
What a lovely afternoon. The service was excellent and the sandwiches, scones etc were so beautifully fresh. The tea was also very good with plenty of variety. Other hot drinks were also served. We would definitely go again. The view is amazing of course even though we all live locally, it’s great to see it from up high.
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Date of stay: January 2022Trip type: Traveled with friends
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Paul Payne wrote a review Jan 4
1 contribution1 helpful vote
Within half an hour of checking in the maid entered our room without knocking catching my partner and I in a very intimate situation. We reported this to reception and heard nothing back not even an apology. I emailed my concerns to customer service to be told it was my own fault that we didn't double lock the door or put a do not disturb sign out. This has caused great distress to my girlfriend. The maid also lied by saying she had knocked which she absolutely hadn't. We also ate at the Marco Pierre restaurant on the top floor, the main was lovely but a rather large piece of plastic was found in the dessert. We were offered another dessert as a replacement. The room in the hotel was comfortable and clean but the bathroom was tiny and had a terrible draft coming in from outside from behind the cistern making it very very cold. The double bed was just two singles pushed together. Overall a pretty miserable stay with terrible customer service.
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: Don't stay in 1017 as it is a tiny bathroom with a terrible draft coming in from outside at...
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1 Helpful vote
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Response from IHG Service, Other at Crowne Plaza Plymouth, an IHG hotel
Responded yesterday
Hello PMPAY-1978, Thank you for your stay and for taking the time to write us a review. Although I'm delighted to know that you're pleased with the room tidiness, I'm sorry your stay didn't cut it due to the issues encountered with the service provided by our Housekeeping staff, the bathroom small, the bedding, and your dining experience. We want to ensure every detail of your stay is always top-notch and your feedback helps us target areas that need additional attention. Trust that I have shared your comments with the hotel management so immediate action can be taken to ensure this won't happen again. I also sent you a private message to follow up and obtain more details. I hope that you will give us another try and to serve you better when you travel back to the area! Many thanks, Jonathan A Case Manager IHGService
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Josh wrote a review Dec 2021
3 contributions11 helpful votes
+1
Welcome As always, a professional and friendly welcome. Everything was immaculate and it was good to see all the staff wearing face coverings. We were made to feel very welcome. Room Perfect! Great view and very clean. There wasn’t a spec of dust in sight! The sofa bed wasn’t made up so we called down and they said they’d sort it. We weren’t in any rush and went off for dinner. It hadn’t been made up on our return so asked again and they did it straight away. The staff are very busy making everyone’s stay comfortable, it’s no trouble waiting and being polite! Dining We had dinner in the downstairs lounge. The waiter was absolutely brilliant! It took a bit of time for our food to come out but it’s fresh and actually, really nice to sit and relax! The food was delicious and it’s a perfect setting for a more informal dining experience. We had our 6 year old daughter with us and she loved it! The upstairs restaurant is lovely and my favourite breakfast location! The view is stunning and I can’t rate the cleanliness enough. The staff were phenomenal. They are so polite and can’t do enough for you. The food is very fresh and there’s so much choice. Swimming Pool Very clean and well looked after. Shower gel etc is provided. Some of the bottles needed topping up by the time we got there but this is a very minor thing. The sauna and steam room are perfect! Negatives Only one… the very aggressive, rude, ignorant group of people who unfortunately chose the same hotel as us to stay in! I can’t believe how they spoke to your staff and personally, I think they should be banned! They were clearly after a free stay. After making a scene at breakfast and then carrying on downstairs in the bar, your staff deserve a medal! They handled the situation very well but shouldn’t have to put up with it in the first place. The group were shouting at them and maybe they could have been thrown out due to their lack of face masks!!! Please tell your staff to carry on as they are, this place is lovely!
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Date of stay: December 2021
Value
Location
Service
1 Helpful vote
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Mark272 wrote a review Dec 2021
Sunderland, United Kingdom73 contributions35 helpful votes
+1
Couldn’t fault the service and amenities but the hotel room could have done with a little attention in places. We had room 714 and on arrival the window had been left open when we went to close it we found the framework was all broken so if it was handled the wrong way the glass unit could have fallen out of the window altogether. The room had an interconnecting door to the room next door which was damaged and didn’t close properly. The housekeeping also had to be prompted via a note to fill up the complimentary shampoo and shower gel as this had not been checked prior to arrival and wasn’t done until we left the note. Otherwise we enjoyed the 3 night stay and would definitely return as the staff were fantastic and the pool facilities very good also. We used the car park, we have quite a large car and it was a little tight but there was plenty of spaces available.
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Date of stay: December 2021Trip type: Traveled with friends
Room Tip: Parking is tight if you have a large car
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Katemouse wrote a review Dec 2021
Addlestone, United Kingdom13 contributions16 helpful votes
The hotel location is perfect, so central. Between the city centre and the Hoe. Our room was exceptionally clean and modern, We ate in the on site restaurant (Marco Pierre White) which did not disappoint. Breakfast was amazing, the extensive range was 5* Enjoying a sumptuous breakfast with stunning views was the best start to the day. Thanks go to Angie and Mary for making it so special. We will return 100%
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Date of stay: December 2021Trip type: Traveled as a couple
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PRICE RANGE
$104 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn plymouth hotel plymouth, plymouth holiday inn
FORMERLY KNOWN AS
Holiday Inn Plymouth
LOCATION
United KingdomEnglandDevonPlymouth
NUMBER OF ROOMS
211
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Frequently Asked Questions about Crowne Plaza Plymouth, an IHG hotel
Which popular attractions are close to Crowne Plaza Plymouth, an IHG hotel?
Nearby attractions include Plymouth Synagogue (0.1 miles), Naval Memorial (0.1 miles), and Hoe Park (0.09 miles).
What are some of the property amenities at Crowne Plaza Plymouth, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Crowne Plaza Plymouth, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Plymouth, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Plymouth, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Plymouth, an IHG hotel?
Conveniently located restaurants include Dunya Restaurant, Cosmic Kitchen, and Fletcher's Restaurant.
Are there opportunities to exercise at Crowne Plaza Plymouth, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Crowne Plaza Plymouth, an IHG hotel located near the city center?
Yes, it is 0.6 miles away from the center of Plymouth.
Are any cleaning services offered at Crowne Plaza Plymouth, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Plymouth, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Plymouth, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Portuguese, and Filipino.