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Copthorne Hotel Plymouth

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Copthorne Hotel Plymouth
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795 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Holsworthy, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Friendly staff, helpful and polite. Very clean room with unexpected extras (robe and slippers). Room quite (new building right opposite room), ceiling fan and windows that open - lovely. Restaurant and food - well restful and unhurried but fast and friendly service - Food a feast for eyes and tastes as good as it looks ( I had the salmon)... More 

Helpful?
Thank totty-13
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms decor could do with a update beds comfortable. Reception staff excellent. Choice and breakfast fair restaurant staff are to quick to clear the tables when still eating service very slow for when you order stuff

Helpful?
Thank Gerry M
Exmouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

While the staff are friendly, helpful and cheerful, they can't make up for the tired facilities in this hotel. I was bemused to discover that this hotel was built in 1987, its concrete brutalist appearance would suggest it was rather older. The bathroom was very old fashioned: the two taps for the shower meant getting the right temperature and rate... More 

Helpful?
Thank ExTeacherJude
Management response:

Dear ExTeacherJude, Thank you for your review and detailed feedback on your recent hotel stay. Please accept my apology for your disappointment with various aspects of our hotel; specifically the current standard of décor, bathroom fittings and WIFI speeds. We are very aware of these current shortcomings but I am able to assure you that we are attending to these... More 

Ilfracombe, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here on five occasions. Have booked a club room it includes complementary breakfasts and two drinks at the bar and morning paper. Room really good size comfy bed, Dressing gown and slippers.Well stocked bathroom.Lift to all floors, Good breakfast buffet style friendly helpful staff. Minutes away from all the shops 15 minutes away to The Theatre Royal.Always enjoyed... More 

Helpful?
Thank John B
Management response:

Dear John B, Thank you so much for your delightfuly positive review after your recent stay with us. I particularly appreciate your super feedback coming from such a regular guest. We look forward to welcoming you back your return to Plymouth and hope that you will also see our ongoing refurbishments that we are busy with in updating our product.... More 

Wolverhampton, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Came away to Plymouth for my old mans birthday, must say lovely city very clean, friendly people, the hotel was lovely arrived at the hotel to find we had a reserved parking space with our name on. The hotel staff where very friendly and made us feel very comfortable on arrival, we have not visited Plymouth before so we did... More 

Helpful?
Thank alexx_lunn
Management response:

Dear alexx_lunn, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your detailed feedback and I am so please to see that we were able to contribute to an enjoyable visit to our city. I am glad to read that you will stay with us again on your... More 

Sydney, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed 2 nights. The decor was old and worn, with the room too small for 2 adults and luggage. There was no space for more 1 suitcase at a time being open. Bathroom design was not suited to the user, shower curtain did not really keep water off the floor. No air conditioning; fridge, or alarm clock/radio. Ceiling fan... More 

Helpful?
Thank lesliejamesr
Management response:

Dear lesliejamesr, Thank you for taking time to provide us with feedback on your recent experiences at our hotel. Please accept my apology that we were unable to meet your expectations in so many aspects of the hotel. All of your feedback has been taken as constructive and I wish to assure you that all will be addressed where practically... More 

Chagford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a event dinner in the Buckland Suite for 35 guests. The preorder dinner menu price was agreed at £25.00 per head. This was our budget price for the evening with the cost of wine to be added. The wine ordered was the Italian House wine which I would certainly not recommend for either value or quality. The waiters... More 

Helpful?
Thank kasuku38
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very impressive hotel. The decor is dated but it has been kept in exceptional order and is spotlessly clean and very well maintained. The staff are friendly and helpful and the rooms are spacious and well appointed. The lack of air conditioning is really all that lets the rooms down, it did get really warm overnight. We enjoyed the breakfast,... More 

Helpful?
Thank WinFinn
Management response:

Dear WinFinn, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. I am so pleased to read your super comments on our staff as well as the levels of cleanliness. However, please allow me to apologise... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was not a cheap hotel with two nights in a twin room over £350. However I was surprised that breakfast was an extra, as was car parking. Did use the car park but went out for breakfast. Seems a little money grabbing at the prices charged. Well situated at the top of the town centre but currently building work... More 

Helpful?
Thank ArthurSyn
Management response:

Dear ArthurSyn, Thank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your feedback as it asists us in accurately reflecting our guest's satisfaction levels. Please accept my apology for any inconvenience caused by our additional charges for breakfast and parking arrangements as well as for any disruption caused by the building construction on... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was great hotel . The room was very nice the service was very good and the location of the hotel was great it was near the city centre and near from the beach . Thank you very much we realy enjoy .

Helpful?
Thank Avin h
Management response:

Dear Avin h, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. We look forward to having you stay with us again on your return to Plymouth. Kind Regards, Trevor Vels | General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Bentley's Brasserie
Bentley's Brasserie
Cuisines: French, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Copthorne Hotel Plymouth

Address: Copthorne Hotel Armada Way, Plymouth PL1 1AR, England
Location: United Kingdom > England > Devon > Plymouth
Price Range: $76 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Hotel Plymouth 3*
Number of rooms: 135
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Also Known As:
Plymouth Copthorne Hotel
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