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Best Western Duke Of Cornwall Hotel

1,034 reviews
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Traveler (231)
Room & Suite (214)
Dining (38)
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travelers talk about
“grand old hotel”(12 reviews)
“car park”(77 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,034)Write a Review
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1,015 results
Traveler rating
324
374
199
77
41
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LanguageEnglish
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324
374
199
77
41
Show reviews that mention
All reviewsgrand old hotelcar parktraditional hotelsash windowssuperior roomplymouth pavilionsshower headroom was largebeautiful buildingporridgeferry portfirst floorfull englishcity centrecooked breakfastone night staywould stay again
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1 - 5 of 1,015 reviews
Reviewed yesterday

We stayed here over New Year and it was quite disappointing. It smells slightly musty and is very outdated. The window in our bedroom was broken and when we complained we were told there was nothing they could do so we had a lovely cold...More

Thank Hezzlepops
Reviewed 1 week ago

I would like to express my thanks and that of everyone here at in our office for the fantastic Christmas party. The food was lovely, the room looked fantastic and the atmosphere and disco were fabulous. Everyone in the office has expressed to me how...More

Thank charmainepike
Response from ppjadams, Manager at Best Western Duke Of Cornwall HotelResponded 6 days ago

Thank you for your lovely review. We are delighted so see that you all had a great time. We are already taking bookings for next year so feel free to give us a call and we'll get you booked in! Happy New Year and best...More

Reviewed 2 weeks ago via mobile

Came for a wedding reception in the ballroom. Food was lovely but the service was atrocious. The staff just did not appear interested both serving staff and behind the bar. They were also very slow to clear empty glasses. The hotel bar was cosy with...More

Thank Cornishlass76
Response from ppjadams, Manager at Best Western Duke Of Cornwall HotelResponded 2 weeks ago

Thank you for your review. We will feed this back to the team, who receive much praise for their excellent service. We are not sure why you did not experience the same friendly and efficient service. Best wishes for 2018, The ‘Duke’ Team

Reviewed 2 weeks ago

We stayed one night the week before Christmas and had a really nice stay. Superb room and breakfast The bar meal was good as well. The reception and dining room staff were attentive ,very polite and friendly. Guest car park to the rear allows easy...More

Thank bob474
Response from ppjadams, Manager at Best Western Duke Of Cornwall HotelResponded 2 weeks ago

Thank you for your review. We’ll look forward to welcoming you back soon. Best wishes for 2018, The ‘Duke’ Team

Reviewed 3 weeks ago

The room was worn out - it's no use saying that it is due for refurbishment because that is in the future, and we stayed now. The bedside cabinets looked as if they had been in a building site office for several years, some lampshades...More

1  Thank Dorset_Dimwit
Response from ppjadams, Manager at Best Western Duke Of Cornwall HotelResponded 3 weeks ago

Thank you for taking the time to leave a review. We are disappointed to read your comments and would have welcomed some feedback prior to reading it here. As an independent hotel, we’d be foolish not to react to our customer’s needs and expectations and...More

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Center with Internet Access
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
$80 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$80 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (231)
Room & Suite (214)
Dining (38)
Hotel & Grounds (182)
Bathroom (21)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Shirley T
July 29, 2017|
AnswerShow all 5 answers
Response from ppjadams | Property representative |
Hi. Breakfast is included in many of our room rates, if it isn't included then it costs £12.50 for a Full English breakfast or £10.50 for a continental buffet breakfast. Parking is free within our car park. I hope this... More
0
Votes
April 9, 2017|
AnswerShow all 2 answers
Response from Leila N | Property representative |
Hello, I am afraid that our reception team would not be able to help book your ferry in July. We are so sorry that we are unable to help, but planning other elements of your break that would then be outside of our control... More
0
Votes
LordyC
October 4, 2016|
AnswerShow all 2 answers
Response from ppjadams | Property representative |
Hi LordyC Sadly we don't allow dogs, unless they are assistance dogs, into the restaurant. We can arrange room service breakfast if required. I hope that helps. Kind regards.
1
Vote
Room Tips
"second floor rooms look much nicer!"
Read review
"My room was quiet on the fourth floor but some appear to have been noisy in the evening."
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"Ask for a room on the 5th floor, at the end of a corridor, away from the lift."
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"Demand a room on the top floor at the back of the building"
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