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Southernhay House Hotel

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#23 of 31 Hotels in Exeter
Certificate of Excellence
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Southernhay House Hotel
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230 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Lancs
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Saw the website and the hotel looked perfect for a trip to visit our son at University. Feeling very pleased with myself I duly booked a stay only to receive a mail three days later telling me that I had to contact the hotel again within 48 hours from the booking date, time already passed, or my room may be... More 

Helpful?
Thank Andy H
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was perfect, all staff very helpful, room was very clean and as I imagined, breakfast was great too. Checked in 4 hours early as room was ready. Great location, 5 min walk into Exeter shopping centre, staff also helped chose the right restaurant for the evening depending on what we were after.

Helpful?
Thank Connor H
Torquay, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Needed to stay in the heart of Exeter for a industry diner and chose the southern hay house hotel as it looked different, upon arrival we were greeted by a very nice lady who checked us in and showed us our beautiful room,the hotel is ideally situated for site seeing and taking advantage of the excellent shopping along with afternoon... More 

Helpful?
Thank menofsteel
Maulden, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed July 12, 2016 via mobile

We stayed at this hotel while visiting friends in Exeter. On arrival we had to look for a member of staff to check us in as it was a busy evening. We were shown to the ivory suite for witch we paid £230 per night. The room was smaller than expected, but well presented. The bathroom was luxurious but the... More 

Helpful?
Thank Kate W
Exeter, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 29, 2016

I don't think I have ever felt so unwanted. Upon arrival a member of staff just disappeared from reception! Left feeling like an uninvited guest at a private house! Completely empty on a Saturday evening too....

Helpful?
3 Thank Nicola R
DMCExeter, Owner at Southernhay House Hotel, responded to this review

Hi Nicola I'm not sure what you expect in terms of reply. We don't have a formal reception and most walk in guests simply go through to the bar, club room or even the terrace, where you will always find staff circulating. More 

Andover, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 29, 2016

We stayed a Sunday night at the end of a fun weekend. The hotel is beautiful. Elegant rooms and friendly service. It lacks a lift and a cast of thousands - and I really liked that. Two minutes walk into the Cathedral quarter. I have a feeling we will be back.

Helpful?
Thank Stuart L
DMCExeter, Owner at Southernhay House Hotel, responded to this review

Hey Stuart, I hope that you will! It's nice to hear your comments and thank you for pointing out (positively) that we have no lift - this Grade II* house is just not configured for that, although we have full disabled access to the bar, restaurant and ground floor, I should add. We are, indeed, a small team of full... More 

York, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 27, 2016

I booked a romantic weekend away for my wife and I as we managed to offload the kids for a couple of days. As my wife and I travelled separately I arrived first and was shown to the room, well, I was shown to the room and left to let myself in ! First impression was of a reasonable room,... More 

Helpful?
Thank craigorange
DMCExeter, Owner at Southernhay House Hotel, responded to this review

Hi Craig I'm sorry that the local noise so dramatically affected your sleep. This is a city centre hotel and the area is fast becoming residential - the noise you experienced came from a nearby block of flats and was unrelated to the hotel. In fact, our Duty Manager (who was also woken by the noise) called the police to... More 

London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2016

Sawday's guides have become my first port of call when visiting a destination and they have not disappointed in their description of Southernhay House! My room was very nice indeed - great bathroom, heated floor and a big shower, it all felt very luxurious. Plus there was a tube of Smarties to enjoy. Breakfast was excellent as were the hotel... More 

Helpful?
Thank Goose42
DMCExeter, Owner at Southernhay House Hotel, responded to this review

I agree; we love the Sawdays ethos and these are the only (paid for) guides we would wish to be in! Thank you for your lovely review; I'm glad the hotel did not disappoint - even if our parking here in central Exeter gives a niggle.....we do have very close managed car parking and also a special rate with the... More 

Plymouth, England
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 23, 2016

We stayed for 1 night at the weekend. We had 2 rooms, Ivory & Cotton. Check-in was fine and we were shown to our rooms. First impression was the state of the carpet on the stairs. It was stained and didn't look like it had been vacuumed for days. The rooms themselves were nice and the bathrooms which were obviously... More 

Helpful?
Thank LMBPlymouth_England
DMCExeter, Owner at Southernhay House Hotel, responded to this review

Hi there, I hope that you enjoyed the Elton John concert, which was the purpose of your visit. I'm sorry you found the carpets stained - I assure you they are very clean! In any event, our carpets are replaced every three years but are, of course, susceptible to tea bags or red wine being spilled! I'm unhappy that you... More 

Castle Cary, United Kingdom
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 20, 2016

Southernhay House is located in an imposing Georgian building in the centre of Exeter. It is a short walk to the Cathedral, the main shopping district and Exeter's waterfront, making it one of the best located of Exeter's hotels. The area is pleasantly leafy and far enough away from the real centre of the City to be relatively quiet at... More 

Helpful?
Thank Patrick101215
DMCExeter, Owner at Southernhay House Hotel, responded to this review

Hi Patrick, thank you for posting and for your kind comments. Our rooms have different bathroom configurations (the grade 2* listing means we needed to be creative!) so please always ask on booking if unsure...however all bathrooms with glass doors are well screened and facing a blind wall so you have privacy. I hope that you will visit frequently, while... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Charming boutique townhouse hotel with 10 individual bedrooms, chic cocktail bar, private dining room for parties and informal Club Room for casual dining and meeting. Al fresco eating and drinking on our terraces and secluded garden. Food is modern, local and highly seasonal with daily changing menus. Southernhay House is located in the centre of Exeter just yards from the Cathedral and within easy reach of the University and Quayside. Staff are long-term, friendly and live locally so are able to recommend seasonal and regional activities during your stay. Languages spoken: English, Portuguese, Italian, Russian, Hebrew. ... more   less 

Additional Information about Southernhay House Hotel

Address: 36 Southernhay East, Exeter EX1 1NX, England
Location: United Kingdom > England > Devon > Exeter
Price Range: $169 - $315 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Also Known As:
Southernhay House Hotel Exeter, Devon
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