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Clarion Collection Hotel Buckerell Lodge

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1 room 2 adults 0 children
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Clarion Collection Hotel Buckerell Lodge
Clarion Collection Hotel Buckerell Lodge
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520 Reviews from our TripAdvisor Community

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Showing 512: English reviews
London
Reviewed yesterday NEWvia mobile

Put simply, I didn't know what to expect. I booked this through Buyagift for my anniversary and was really pleasantly surprised - the photos don't do it justice. The staff were so friendly and polite. The room was clean and a good size and the restaurant menu was great- I didn't feel the need to go beyond the hotel for...

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Thank sonia582
Crediton, United Kingdom
Reviewed 2 days ago NEW

I attended this venue alone and was very well looked after by Dan, while I could not be considered a regular he remembered me which is always a nice touch. Could not have done more to make me feel at ease and that my business mattered. all details you would expect covered and more. I have been really impressed with...

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Thank Graham Q
Derby, United Kingdom
Reviewed 1 week ago

This is a building with an interesting history in a pleasant setting. I should make it clear that I am a single person and that is an important fact in this review. My room (was small ( and I mean small!) with a ridge in the bed running laterally half way down . The bathroom was tatty and needed a...

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Thank peter g
Milton Keynes, United Kingdom
Reviewed 1 week ago

Perfect walking distance to the City Centre. Comfortable rooms, clean and spacious. Very friendly staff always greet you with a smile and knowledgeable, helpful information. Would definitely go back and recommend as a base to visit the Exeter Christmas Market

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Thank hazel449
Hertford, United Kingdom
Reviewed 1 week ago

Only stayed one night but found this hotel to be very comfortable and civilised stay. All staff attentive and particularly liked cooked to order breakfast.....so much better than buffet! I had porridge then smoked haddock, excellent. Lovely lounge/bar area and entrance furnishings. Plenty of car parking and access. Nice mature planted gardens, well maintained. The bedroom was very good, plenty...

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Thank stevenbouette
Reviewed 2 weeks ago via mobile

I felt the staff were too relaxed and weren't professional at all. Singing and messing about with each other all through dinner. There were hairs on the pillows and mould in the grout in the shower/bath. Old water left in the kettle on the room. Ground floor decoration was good and very warm however upstairs was very dated. The food...

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3Thank TheSidnells
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you for taking the time to write a review of our Hotel, following your recent stay with us. I was sorry to learn that you felt some of our staff did not pay you the required attention during dinner and also that there were some issues with your accommodation. Please be assured that these points have been...

Llanelli, United Kingdom
Reviewed 3 weeks ago

Emma in Reception is charming and well-informed and she could not have made us more welcome. Emma even phoned me back, when I made my online booking, to confirm details and I was impressed with her professionalism. From Exeter City Centre the turn in for the hotel is easy to miss so I recommend staying vigilant for the sign. The...

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Thank Mandersabroad
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you for writing a review of our hotel following your recent stay with us. I was very pleased to see that you enjoyed your Secret Escape in Exeter and that Emma looked after you so well. I was also pleased to see that you liked our facilities and that you enjoyed the meals served during your stay....

Antrim, United Kingdom
Reviewed December 11, 2016 via mobile

My sister and I stayed at the Hotel for two nights,9th and 10th Dec 2016.We asked for and were told we had been given a quiet room overlooking the garden.It was room 3. It was horrendous because there were Christmas parties both nights.We couldn't even hear the television or hear ourselves speak because of the disco music and pulsating sound.It...

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1Thank Onkernow
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you very much for taking the time to write a review following your recent stay with us. I was sorry to learn that you were disturbed by Christmas Parties taking place at the Hotel on the Friday and Saturday, which unfortunately can be an issue this time of year. I am aware that my Duty Manager did...

Reviewed December 10, 2016

The prawn cocktail was spoilt with the addition of smoked salmon. The salmon main course I had had a most peculiar flavour. The sprouts were way over cooked and the roast potatoes were not good. I think the turkey was ok. As for the puddings the pavlova cases were obviously bought and were solid sugar. I don't think they had...

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1Thank 50crocks
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Guest Thank you for taking the time to write a review following your Christmas Lunch at the Hotel. I was sorry to learn that you did not enjoy your festive lunch with us, particularly as we received a lot of positive feedback from many members of the group. I agree that the pavlova cases were not so good and...

Maesteg, Wales, United Kingdom
Reviewed December 5, 2016

We stayed on a Thursday and Friday night. We were warned that there would be a party there on the Friday night and it could get quite noisy but we heard no noise. The room was lovely. As a lady of a certain age, I have to use a fan at night and it was a welcome touch to find...

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Thank CarolynJW29
Henrik J, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Carolyn Thank you very much for your recent review on our Hotel following your stay with us. I was very pleased to see that you enjoyed your stay and that our staff made you feel very welcome. I look forward to welcoming you back in the near future. Sincerely Henrik

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just a mile from Exeter City Centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample free onsite parking. Good quality restaurant, bar meals and room service is available. ... more   less 

Additional Information about Clarion Collection Hotel Buckerell Lodge

Address: Topsham Road, Exeter EX2 4SQ, England
Location: United Kingdom > England > Devon > Exeter
Price Range: $61 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel Buckerell Lodge 3.5*
Number of rooms: 54
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Also Known As:
Buckerell Hotel Exeter
Clarion Collection Hotel Buckerell Lodge Exeter, Devon
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Collection Hotel Buckerell Lodge staff and other travelers.
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Questions? Get answers from Clarion Collection Hotel Buckerell Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If disabled or with mobility issues, book a room on the ground floor. If single don't expect too much.”
 of 5 bubbles peterg805, 1 week ago | Read review
“Some ground floor rooms have direct access to the garden with patio doors”
 of 5 bubbles hazel449, 1 week ago | Read review
“Head for the far end of the building - the modern extension, by the fire exit”
 of 5 bubbles Mandersabroad, 3 weeks ago | Read review
“Ask for a room at the back as the hotel is very near the main road.”
 of 5 bubbles najllib, Nov 11, 2016 | Read review
“Only 2 floors but no lift”
 of 5 bubbles sabatinos, Oct 21, 2016 | Read review
5 of 5
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