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Clarion Collection Hotel Buckerell Lodge

Topsham Road, Exeter EX2 4SQ, England
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Clarion Collection Hotel Buckerell Lodge
Clarion Collection Hotel Buckerell Lodge
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470 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Cheltenham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for two days 19th and 20th July The Staff All very friendly and helpful without exception. The reception staff greeted us by name when we returned to the hotel from a trip out and the groundsman/handyman too was very friendly and helpful. The Restaurant Under pressure at peak breakfast times Food very good and the... More 

Helpful?
Thank cleevehill
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Cleeve Hill, thanks for your lovely review. I'm pleased everything was to your liking and the staff looked after you well. Hope to see you back soon, especially after our refurbishment. kind regards More 

Norwich, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel twice in a week, due to the distance we had travelled to this part of England, nice hotel, friendly staff and adequate room, a great breakfast in the morning made our first stay enjoyable, however our second stay 5 days later was a bit different in that the breakfast was noticeably smaller?? if you are... More 

Helpful?
Thank 67Todd
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear 67Todd, thanks for your review. I'm pleased that everything was pleasant throughout your two stays with us and we hope to be welcoming you back very soon. kind regards More 

London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We got married at the Buckerell Lodge in Exeter and can't praise the staff enough for making our special day run smoothly. The hotel is perfect for this type of celebration because: 1. It is big enough for guests to stay at the venue without being so big that there are lots of other guests hanging around. 2. The Garden... More 

Helpful?
Thank LAR82
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear LAR, thank you so much for your wonderful review. I'm so pleased that everything was perfect for your special day, we always try our best to exceed expectations! I hope that you are settling in to married life and that you will be paying us another visit very soon. kindest regards More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent to weekend and really enjoyed it. Right from the start the reception gave us a welcoming arrival, it felt like we were visiting a family home. The hotel room was lovely we had room 2. It had a nice view of the garden. The bathroom was big and very modern. The towels were the best I've had in... More 

Helpful?
Thank Sylvia W
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Sylvia, thanks for your great review. It's wonderful to hear that you enjoyed everything so much. I hope you managed to see some Art and Architecture during your trip; if not, make sure you come back to us very soon! Kind regards More 

Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We visited for one night. We stayed in a double room. The room was very clean and modern. There was an iron and a trouser press in the room, free Wi-Fi in the hotel and a TV. The bathroom looked like it had been recently redone. The only comment that we would both say about the bathroom is that there... More 

Helpful?
1 Thank Vicky_reading06
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Vicky, thanks for your review. We're all so pleased that you enjoyed your stay and hope to be welcoming you back very soon. More 

Dunfermline, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Fantastic staff (with one exception). Two single ladies travelling. Hotel looked lovely on arrival, and the gardens are stunning, BUT I'm afraid the rooms let it down. Nicely furnished but grubby. My bathroom wasn't cleaned. First night we had to wait to get in to the restaurant as there was a function on. If we had been warned we would... More 

Helpful?
1 Thank Scotslassie54
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Scotslassie, thanks for your review. I'm pleased that you found all of our staff to be fantastic (the one exception will be shown this review!) and that your stay was value for money. The comments you raised will all be addressed and, as we are having a facelift this autumn, I hope we will be welcoming you back soon.... More 

Walcha, Australia
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

room was said to be superior room. Not sure how except for the king size bed and a bath, not just a shower. Staff were very helpful and restaurant on site was very good. Had a smell of wet carpet in the corridor due to the rain had lately. Breakfast was not included in the price which would have made... More 

Helpful?
Thank suelaw56
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear SueLaw, thanks for your review. I'm very pleased that you found our staff to be helpful and the restaurant good. You're right, rooms pre-booked with breakfast are much better value; so I hope you will book Bed & Breakfast next time you visit. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic venue for a wedding close to the city center. Very attentive and polite staff, who made us feel so relaxed which made a stress free day . We have had lots of feedback from our guest saying how great the food and the service had been thought the whole day, finally the grounds were perfect for the wedding photographs.... More 

Helpful?
Thank widerman1965
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Wideman 1965, thanks for your wonderful review. We're all so pleased that the Wedding Celebration was a huge success! We do lots and lots of weddings each year, we even had a hugely successful one last New Years Eve! We do try to look after everyone as best we can and make sure that the Bride & Groom's special... More 

London, United Kingdom
Level Contributor
10 reviews
3 of 5 stars Reviewed June 19, 2016

Stayed here to visit family. Nice room overlooking garden. Some of the common parts of the hotel look tired and could do with updating. Excellent value food for dinner in restaurant and lovely service. Other aspects of service could do with improvement.

Helpful?
Thank WillowReach
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear WillowReach, thank you for your review. I'm pleased you found our gardens and rooms nice and that the food and service were excellent. We will be having a 'facelift' in our public areas later in the season which will address the common areas of the hotel you mentioned. We hope to be welcoming you back very soon. regards More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016 via mobile

Firstly, Exeter is fantastic and the best medium sized city in the UK by a country mile. It is a perfect city. This is a pleasant hotel within walking distance of the centre of Exeter. It is clean, safe, friendly, and excellent value. The staff are warm and helpful. I would recommend it above many alternative hotels in which I... More 

Helpful?
1 Thank Mark M
BuckerellGM, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Mark, thank you for your lovely review. we agree, Exeter is a wonderful city, and where better to enjoy its delights than the Buckerell Lodge?! I'm pleased you enjoyed your stay and our staff were courteous and helpful. We hope to be welcoming you back very soon. kind regards More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Just a mile from Exeter City Centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample free onsite parking. Good quality restaurant, bar meals and room service is available. ... more   less 

Additional Information about Clarion Collection Hotel Buckerell Lodge

Address: Topsham Road, Exeter EX2 4SQ, England
Location: United Kingdom > England > Devon > Exeter
Price Range: $82 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel Buckerell Lodge 3.5*
Number of rooms: 54
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Also Known As:
Buckerell Hotel Exeter
Clarion Collection Hotel Buckerell Lodge Exeter, Devon
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