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Mercure Exeter Southgate Hotel

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#7 of 31 Hotels in Exeter
Certificate of Excellence
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1,746 Reviews from our TripAdvisor Community

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Showing 1,684: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was great, the check in and check out was really simple. Staffs were very professional and helpful in their dealing with customers. Requests were all met with smiles. Me and my family had a really great stay in the hotel. We definitely return to the hotel should we ever return to Exeter. I would like to especially comments the... More 

Helpful?
Thank Raymond C
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Raymond C, Thank you for your review and feedback which is gratefully received. I'm delighted you had a good stay with us and that you would definitely return again if back in the area. I hope we can have the pleasure of welcoming you back to the hotel again soon. Kind Regards, David Hayden General Manager More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Really nice and relaxing hotel, staff very welcoming and rooms clean and comfortable. Good parking and close to city centre. Excellent facilities, pool sauna and gym, if you want that stuff lol. Seems a busy road but you get used to it. Wife fell in love with bathroom, she has an idea now, oh dear need the rest before going... More 

Helpful?
Thank Gary C
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Gary C, Thank you for your recent review and feedback. I'm delighted you had a good stay with us and hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager More 

London, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for a week in a privilege room. We enjoyed the room, the walk-in shower, the varied breakfasts and the comfortable bar area. In particular, we enjoyed the close proximity of the town. Would thoroughly recommend.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Elaineh876
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Elaineh876, Thank you for your review and feedback which is gratefully received. I'm delighted you found us to be an excellent hotel and that you would thoroughly recommend ourselves. I hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager More 

Northampton
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First time here but regular user of Accor group hotels. Checked in online a couple of days before and although we were expecting the room to be ready when we got there, it wasn't. It was only 12:30 and apparently rooms are only available from 2pm? Anyway we ended up in a Privelage room which was very nice so couldn't... More 

Helpful?
Thank Paul8
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Paul8, Thank you for your review and feedback which is gratefully received. Please be assured your feedback will be taken on board and acted upon as we should put out our a la carte breakfast menu on all tables and as well as advising guests we do have tea and coffee machines we are more than happy to make... More 

Somerset, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was just lovely. The rooms were clean spacious and beautifully decorated. The staff couldn't do enough to help and the quality of the food was first class. The park it charges were £12 per 24 hours which although a little steep does mean you can be safe in the knowledge that your car is secure for the duration... More 

Helpful?
Thank Chell S
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Chell S, Thank you for your review and feedback which is gratefully received. I'm delighted you had a good stay with us and we look forward to being able to welcome you back in the near future. Kind Regards, David Hayden General Manager More 

Manchester, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a family group enjoying a two day break in Exeter. The hotel staff were professional, courteous and friendly. The rooms were well equipped for a longer stay with plenty of hanging space and power sockets. The air conditioning kept us cool during the very hot spell. Parking is limited but immediately outside the hotel. The bar and restaurant... More 

Helpful?
Thank Robert A
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Robert A, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had an enjoyable stay with us and hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager More 

Essex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was selected for a two-day reunion with my paternal cousins and our spouses. The hotel facilities were superb including an excellent swimming pool and fitness centre. Our stay was made all the more pleasant by the efficient service of the staff. Our thanks in particular go to Adam Clements, for whom our specific requests were no trouble.

Helpful?
Thank Moulshamboy2016
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Moulshamboy2016, Thank you for your review and feedback which is gratefully received. I'm delighted you all had a good stay with us and will be pleased to share your feedback with Adam in particular who I know will be delighted with your comments. I hope we can welcome you all back again soon. Kind Regards, David Hayden General Manager More 

Perth, Australia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Im not one for admiring a hotel they are a place to drop your bags and sleep. This place did this perfectly well. Restaurant food was good. place was clean would stay again if I was in the area. It is close to the city centre

Helpful?
Thank steve s
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear steve s, Thank you for your review and feedback. I'm delighted we served you perfectly well and that you would return again if in the area. I hope we can welcome you back again soon. Kind Regards, David Hayden General Manager More 

UK
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with colleagues during a business trip. The rooms are larger than usual with very comfortable beds. Friendly and helpful staff. A bonus is the very nice 15 metre swimming pool with a great hot tub and good gym.

Helpful?
Thank HarryMouton
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear HarryMoulton, Thank you for your review and feedback which is greatly received. I'm pleased you had a comfortable stay with us and enjoyed our facilities I hope we can welcome you back again soon. Kind Regards, David Hayden General Manager More 

Swindon, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mu husband and I visited Exeter for the weekend and we chose this hotel because of it's location and parking. The hotel is situated just a quick stroll away from the cathedral, shops and restaurants. The rooms are beautiful and it comes complete with pool.

Helpful?
Thank F00DCR1T1C2
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear F00DCR1T1C2, Thank you for your review and feedback which is greatly appreciated. I was delighted to read you had a lovely weekend with ourselves and I hope we can have the pleasure of welcoming you back to the hotel again soon. Kind Regards, David Hayden General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Location: United Kingdom > England > Devon > Exeter
Price Range: $102 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, ACCOR, Booking.com, Cancelon, Priceline, Odigeo, Agoda, Hotwire, HotelTravel.com and Travelocity so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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