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Mercure Exeter Rougemont Hotel

274 reviews
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Traveler (50)
Room & Suite (53)
Dining (6)
Overview
  • Excellent30%
  • Very good36%
  • Average18%
  • Poor10%
  • Terrible6%
Travelers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Mercure Exeter Rougemont Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (274)Write a Review
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Show reviews that mention
All reviewsmain staircasecar parkcentral railway stationlovely hotelprivilege roomarriving by trainmain shoppinga couple of minutes walkmodern bathroomnothing too much troublehotel staffa city centre hotelchecking outexcellent showerbreakfast roomparking on sitewedding party
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1 - 5 of 264 reviews
Reviewed today

This was just a three night weekend stay to have a look at Exeter, and the hotel is ideally placed, being opposite the Central Station and close to the museum and cathedral, not far from the Quayside. Included breakfast was good, and it was nice...More

Review collected in partnership with Accorhotels.com
Thank flugelist
Hotel's Favorite
Reviewed 4 weeks ago

I have stayed at the hotel before a few years ago but was back this time for work as was delivering a training event at the venue. I am a silver member of the Accor club and was warmly welcomed on my arrival with an...More

Thank Davidjellis
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 4 weeks ago

Dear Davidjellis Thank you for your lovely comments about your recent stay at the Hotel and 5/5 star rating. Please feel free to contact me direct on HA0H6-GM@accor.com before your next visit so that I can personally thank you for your lovely comments and ensure...More

Reviewed 2 days ago via mobile

We came down to visit my daughter who is at university. This beautiful hotel is perfectly located opposite Exeter central station as getting the train down from London is so much better than a stressful drive and you really don’t need your car to walk...More

Thank LeeD55
Reviewed 3 days ago via mobile

The location is the best thing about the hotel but then car parking is a problem We arrived at 3 as the M5 was closed and was hoping we could go straight to our room but No the room was not ready and had to...More

Thank chipdechat
Reviewed 4 days ago via mobile

Front desk were cheerful and helpful, but there was little else to compliment in our stay. We had a room on the first floor, recently redecorated but not to a good finish. Fittings were cheap, one pillow on the bed, no tissues in the room,...More

Thank claireo531
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 days ago

Dear claireo531 I am really sorry to see that you were disappointed with your recent stay - in particular our recent refurbishment. I do appreciate your constructive feedback and will discuss your comments with the team to ensure improvements are made with regards to cleanliness...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$94 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$94 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (50)
Room & Suite (53)
Dining (6)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Summerlok
October 6, 2017|
AnswerShow all 4 answers
Response from RougemontExeter | Property representative |
Hi Summerlok We do have an accessible room which can be made up as a twin - this can be accessed via a lift and has no stairs. Please contact the Hotel reservations team on 01392 254 982 to make a booking.
2
Votes
leeroy1987
July 29, 2017|
AnswerShow all 2 answers
Response from RougemontExeter | Property representative |
Hello We have half of the bedrooms with walk-in showers and the other half with baths. Please pass on your request with your booking to ensure that we give you the type of bathroom which you require. Kind regards Craig
0
Votes
lottieann1981
July 16, 2017|
AnswerShow all 3 answers
Response from RougemontExeter | Property representative |
Hello Thank you for your question. The children will be sleeping on a sofa bed in the main bedroom. Last check-in can be up until 2am the following day. We do not have a swimming pool at the Hotel. Kind regards Craig
1
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123
Room Tips
"You would be better advised saving your money and getting a nice room at a cheaper hotel - there are plenty..."
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"Avoid - find somewhere else"
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"Arrive early to get a parking space."
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"Look for another hote.l"
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