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Holiday Inn Express Exeter - City Centre

Traveler (1)
Room & Suite (17)
Dining (8)

About

#12 of 28 Specialty lodging in Exeter
Location
Cleanliness
Service
Value
A brand new hotel in Exeter city centre, within walking distance of the Cathedral, shops and restaurants and St. Davids' train station. All rooms have contemporary design and facilities include air conditioning, bedside USB ports, tea and coffee, ironing facilities and en suite shower room. Breakfast is included and wifi is free. On site parking available. Licensed bar serving meals.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Family Rooms
Non-smoking rooms
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HOTEL CLASS
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Visit hotel website
Hotel deals

Location

Full view
96Great for walkers
Grade: 96 out of 100
66Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
14Reviews
1Q+A
1Room tip
Traveler rating
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Popular mentions
Stayed for one night on a Friday for a very reasonable price. The bed was huge and super comfy. We were warned that the hotel was full so there was likely to be a wait at breakfast, however, we found there were plenty of tables available straightaway. There was a decent choice of food and staff were doing their best to keep everything topped up. Everything was new and modern although the bathroom could’ve been a little cleaner upon arrival. The location is the best thing about the hotel - a few minutes walk to the quay and about 10 minutes walk to the centre. Parking is £12 overnight but it’s handy to be able to park right outside and leave the car while you visit the city for the day/evening. Would recommend and would return if I was to stay in Exeter again.
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Response from RhysMBrown, Marketing Executive at Holiday Inn Express Exeter - City Centre
Responded today
Hi LucyS1234x, Thanks for your wonderful feedback, we really appreciate it. It’s great to hear that you enjoyed our inclusive breakfast buffet, it’s the best way to start your day! Our hotel is conveniently located in Exeter City centre, hopefully, you explored some of the Exeter’s hotspots like Exeter Cathedral 10-minutes away. We’re so happy that you’d return, we’ll be waiting with a warm welcome! Best wishes, The Team
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A great welcome from Declan, a very comfortable room in a new hotel and it’s also very handily located. The rooms are spotless and ideal for business or leisure. Checkout was very smooth and the duty manager went out of her way to fine me a taxi
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Response from RhysMBrown, Marketing Executive at Holiday Inn Express Exeter - City Centre
Responded yesterday
Hi Viewlander, Thanks for this super 5/5 review, we really appreciate the feedback from all our guests. It’s great to see our guests acknowledge our staff, having a strong team that are always there to deliver top service from check-in to checkout is something we’re take pride in. I see you also agree with our convenient location, it’s great being a short walk from the city centre’s restaurants & bars. Don’t be a stranger, come stay again soon. Best wishes, The Team
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Booked direct with the hotel and arrived about 21.30 hours on a Friday evening. Plenty of parking, which costs £12 a night, but this seems to be the normal things with a lot of the other hotels. Booking in was very quick and staff were very friendly and helpful. We were on the 4th floor, which there are two lifts and stairs. This is a new building and is still looking nice and clean. The room was facing onto the main road, but you would not notice as there was no road noise. Room was a nice size and the bed was so comfortable. The bathroom was very clean and a good size, with everything that you needed. The shower was warm and a good shower head of spray to wash with. In the room is space to hang clothing and there are hangers. Hairdryer, iron and a good size mirror. Breakfast is served in the main area next to reception. There is a lot of tables and the breakfast is very nice. There was the whole rang of foods and all very tasty. staff keep and eye on the quantity out and make sure that is is topped up. I was happy with the breakfast and able to go and there were even paper bags so that you could take away croissants and cakes. The bar area was quiet and the bar is well stocked and hot food can be ordered to eat in the bar. There is a list of items that you can get if you have forgot something. We had forgot toothpaste and were able to get a little tube free to tide us over with. This is such a good touch. Tea and coffee are in each room and if you require more you can collect some from the reception to take back to your room. Hotel is in a great location for getting out on foot to visit the town and the staff were very helpful from arriving to leaving. The cleaning staff are all very friendly and do a great job with keeping the rooms to a good standard. Great value for money and good location.
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Response from 803lindseyb, Front Office Manager at Holiday Inn Express Exeter - City Centre
Responded yesterday
Hi Stephen, Thanks for your detailed review of our brand new Exeter hotel. We're ecstatic to see you enjoyed your stay and it's good to know our "Forgotten Something promise" came to the rescue for you. We trust you had an amazing time exploring the beautiful city and if you're in town again, we'd love to welcome you back! Best wishes, The Team
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My wife an i recenly visited this newly opened hotel and were very pleased. The staff were great and very helpful, the hotel is very new, only been opened 5 weeks or so. The rooms are modern with plenty of bedside usb and plug sockets, just whats needed. Large shower room, with big shower cublicle, conmfy beds, large tv. Although we didn't eat there, the menu had lots of options, drinks at the bar not overly priced again with great service. Would recommend no probs!
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Response from 803lindseyb, Front Office Manager at Holiday Inn Express Exeter - City Centre
Responded 5 days ago
Hi Giggygargoyle, Thanks for taking the time to recommend our brand new Exeter hotel. We're so happy to see you and your wife had a great stay and it's great to know you like the modern room design and in-room features, like bedside USB ports. We'd absolutely love to welcome you both back again in the future. Best wishes, The Team
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Stayed here a week. Staff very welcoming and helpful. The room was large and very comfortable with a large comfy bed with a choice of hard or soft pillows. A swivel chair and table suitable for working on. Lots of sockets for charging up. A hairdryer, iron and ironing board as well as the usual tea/coffee etc. & toiletries. A good roomy shower, large fluffy towels, good lighting but no magnifying shaving mirror in the bathroom. Breakfast was buffet style with scrambled egg, bacon, sausages + beans plus all the cereals, yoghurts, fruit, and pastries you could want. Of course toast etc. as well. I only ate one evening and was disappointed. I had lasagne which was £10ish. It came in a small bowl, with lettuce, tomato + cucumber garnish. No garlic bread and no extra parmisan. I have a small appetite (normally I cannot finish a lasagne served in most hotels) but the portion was very small and wasn't enough for me. Shame as it tasted very good. Parking was expensive £12 a night which is a bit more than other hotels were charging but it is a city centre hotel and you have to pay for convenience. Overall a good experience and I would stay here again. .
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Response from RhysMBrown, Marketing Executive at Holiday Inn Express Exeter - City Centre
Responded 1 week ago
Hi Jackie T, Thanks for leaving your review, we appreciate feedback from all our guests. It’s great to see enjoyed so many our convenient facilities, I’m sure you slept like a baby thanks to our comfy beds and choice of hard and soft pillows. We pride ourselves in having a team of staff who always deliver the best customer experience so it’s thank you for recognising this, the guys will be happy to see your comments. I’m sorry that you felt the portion sizes of your dinner were too small, we do have a number of yummy sides to order such as garlic bread, chips and onion rings. We’d love to welcome you back to stay on your next travels. Best wishes, Rhys B
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PRICE RANGE
$62 - $171 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandExeter
NUMBER OF ROOMS
103
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