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St. Ives Harbour Hotel & Spa

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The Terrace, St Ives TR26 2BN England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (946)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. Ives Harbour Hotel & Spa
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 18 hotels in St Ives
Location
Cleanliness
Service
Value
Travelers' Choice
St Ives Harbour Hotel & Spa is perfectly positioned directly above Porthminster beach boasting stunning views across the water. Watch as the waves lap against the famous Godrevy Lighthouse in the distance and feel your troubles disappear. Explore the local harbour, as you meander through the cobbled streets, and then return for dinner at HarBAR, serving up seasonal and local food, along with stunning sea views. The HarSPA provides the perfect hideaway, as you indulge in a soothing treatment and then unwind by the pool, gazing out to sea from the comfort of a lounger! Enjoy an indulgent afternoon tea, cocktail or light lunch on the alfresco dining terrace and soak up the sea air and sensational views. The 46 bedrooms offer complete comfort and some of the Superior Bedrooms have balconies - a perfect place to relax over a morning coffee with the papers or afternoon tea watching the boats sail by...
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Room & Suite (282)282
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Taxi service
Conference facilities
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English
2,098Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
Monfa family wrote a review Nov 14
Birmingham, United Kingdom204 contributions115 helpful votes
Started badly when their 3 'drop off' car park spaces were occupied so we had to park along the road on double yellow lines, having to carry our luggage up the hill to the hotel. Handed the keys over to their concierge to park it but not sure how long the car was left. Arrivals were allowed at 3pm so we thought by arriving at 4pm the room would be ready. Not the case. Were told that it could be an hour before the room was ready due to 'staffing shortages'. They offered us a free drink in the bar which was ok other than there was only one person serving a full bar and only table service due the the Covid rules. Despite chasing twice he took over 30 mins before he bought us a couple of soft drinks. Lift is of the old style where there is an inner grill so clearly very old. Wasn't working when we arrived so the reception staff had to carry our luggage up to the 4th floor. The Lift only worked once during our 2 day stay so we had to walk up and down the 4 flights several times. Nice modern bedroom with sea view. Decent bathroom although large tub bath in the middle wasn't practical with nowhere to put soap/shampoo/towel etc and very high sides, so not suitable to those of limited mobility. After another 20 min + wait in the bar to be served on both nights (barman struggling with making cocktails and providing table service to a busy bar) we had really good evening meals inc Cod crusted with crab and medallions of Pork. Restaurant was, however, not relaxing due to noisy children arriving at 8.30pm. Good breakfast but service again really poor. Stood in queue for 20+ mins on the 2nd morning waiting to be taken to a table despite the restaurant being only half full. Then another 15 min wait for our order to be taken. The waitress taking our order didn't have a mask which seemed strange. I know that some people are excluded from this requirement, but surely in a hotel she could have been given a role that didn't involve close contact with food and customers. Also didn't like the salt & pepper in an open saucer to pinch onto the food - not Covid (or any other disease) safe. Plastic/leather chairs were not sanitised after use in either the bar or restaurant. Finally after carrying our cases down the 4 flights of stairs on departure we noticed on our bill 2 additional service charges - which we had removed. Don't like these charges being added - just include them in the price. Needed to then wait 15 mins for the concierge to drive our car back to the hotel from a car park some distance away. At £560 for 2 nights D B & B very expensive for the poor service offered. Staff were friendly and helpful but clearly overworked and struggling. Good location at top of hill over a beach but a long walk into the main part of St Ives and the walk back up the steep hill not for the unfit.
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Date of stay: October 2020
Value
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SouthWestLizzie wrote a review Jan 2020
South West England, United Kingdom166 contributions94 helpful votes
+1
Hotel's Favorite
I visited this recently renovated hotel with my other half on a Saturday in January. I always research the places I stay in meticulous detail and so expected a good night. I was slightly concerned about the lack of parking (it’s impossible to park at all in St Ives) but needn’t have worried. A lovely young man was on hand as soon as we arrived to valet park our car. Lovely. A very good receptionist (Natasha?) showed us to our room on the top (4th) floor and I couldn’t have been more delighted. There’s always a moment for me when I open the door of any hotel room for the first time. I prepare my face not to show any disappointment if it’s not what I was expecting/hoping but this room exceeded all my expectations in all regards. The view was spectacular. A small Juliette balcony overlooked the bay and light flooded in (I get quite depressed in a dark room). The very big bed was delightfully tucked behind original large old wooden beams and supports in this incredibly cleverly designed room/suite. The bathroom was fab and there was also a 2nd bedroom with bunk beds and another en-suite. The beds had a gorgeous nautical feel and I almost wished For a moment that had brought children to tuck in that night. Luckily that didn’t last when I spotted the decanters of complementary sherry (it’s not just for old ladies you know) and more excitingly for me, gin and decided a pre-pre dinner drink was just what the doctor ordered. The mini bar had several flavours of Fever Tree tonic for the OH to explore and a lovely man brought ice and lemon round. It would have been rude not to sit and sip our two G&T’s each (but who’s counting) as we watched the tiny people walk their tiny dogs down on the beach below us. I’m getting quite misty eyed remembering it... We went down for dinner and enjoyed a 3 course meal. Impeccably trained staff took our orders and left us alone to enjoy it. I personally don’t like being constantly asked if everything’s alright so that suited me fine. Great food, great service and grrat company (well I’d had a few drinks by then) made the time fly by. We retired to enjoy the last episode of a Netflix series we’d been watching - spoiler alert - this is what happens on a romantic night away when you get to a certain age. In the morning I can honestly say I had the best breakfast I’ve had in years with the amazing yoghurt/granola homemade pots (that really doesn’t adequately explain nor do justice to them) followed by a wonderful cooked breakfast. Overall, I can honestly say that this hotel was a joy to stay in and we made our one night feel like a much longer holiday by taking advantage of St Ives the following day as well. The staff were all, without exception, first rate and that can make or break a place so hats off to the manager. My only regret is that I didn’t get to try the Spa. Oh well, we’ll just have to go back!
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Date of stay: January 2020Trip type: Traveled as a couple
5 Helpful votes
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Response from Vacation14172070221, Manager at St. Ives Harbour Hotel & Spa
Responded Jan 22, 2020
Dear SouthWestLizzie, Many thanks for such kind words in the review of your recent visit, I'm delighted our teams here looked after you so well! We'd be delighted to host you again and hope you get to enjoy the HarSPA. Kind regards Ben
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Startrekers wrote a review Nov 6
Newton Abbot, United Kingdom129 contributions90 helpful votes
Oh Dear Harbour. This was our 5th visit and we have seen the hotel go downhill. And not in the same league as other harbour properties. There are just not enough staff in the bar and dining room. Last weekend we had wrong drinks to no drinks to whatever we had was free. All we wanted was what we ordered and were prepared to pay for it. That proved difficult. Even on checkout our bill was wrong and the response from reception don’t worry it’s our error. Come on harbour St Ives get your act together as I don’t want to go back to the Treganna.
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Date of stay: November 2020Trip type: Traveled as a couple
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Diana R wrote a review Nov 5
2 contributions
What a lovely spa! Friendly staff, great location, great facilities. Last minute spa visit was just the treat I needed! Had a gorgeous facial with Becky, woke myself up by snoring! Finished with the best beef roast dinner upstairs in the restaurant. We’ll be back as soon as we can. 😊
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Date of stay: November 2020Trip type: Traveled with friends
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wooffa wrote a review Nov 2
Nursling, United Kingdom63 contributions8 helpful votes
Wet and windy day so couldn’t enjoy the lovely balcony & views. Best spa day lovely facial and use of pool highly recommend. Good value too. The high tea finished off a lovely day washed down with bottle of Prosecco!!
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Hannah Bassett, Guest Services / Front Office at St. Ives Harbour Hotel & Spa
Responded 2 weeks ago
Thank you for taking the time to post your wonderful 5 star review on Trip Advisor. I am delighted to read you thoroughly enjoyed your recent visit. We look forward to welcoming you back again soon. All the best Hannah Bassett Guest Relations
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PRICE RANGE
$153 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porthminster hotel st ives, porthminster st ives
LOCATION
United KingdomEnglandCornwallSt Ives
NUMBER OF ROOMS
46
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Frequently Asked Questions about St. Ives Harbour Hotel & Spa
Which popular attractions are close to St. Ives Harbour Hotel & Spa?
Nearby attractions include Kidz R Us (0.3 miles), Porthminster Beach (0.1 miles), and I Should Coco (0.3 miles).
What are some of the property amenities at St. Ives Harbour Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at St. Ives Harbour Hotel & Spa?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at St. Ives Harbour Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at St. Ives Harbour Hotel & Spa?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to St. Ives Harbour Hotel & Spa?
Conveniently located restaurants include Blas Burgerworks, The Mex, and Bier Huis Grand Cafe.
Are there opportunities to exercise at St. Ives Harbour Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is St. Ives Harbour Hotel & Spa located near the city center?
Yes, it is 0.3 miles away from the center of St Ives.
Are any cleaning services offered at St. Ives Harbour Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does St. Ives Harbour Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to St. Ives Harbour Hotel & Spa?
Many travelers enjoy visiting Chysauster Ancient Village (4.3 miles), Zennor Head (4.4 miles), and Saint Nicholas Chapel (0.6 miles).