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The Queens Hotel

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The Promenade, Penzance TR18 4HG England
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Traveler (256)
Room & Suite (105)
Dining (34)

About

#4 of 6 hotels in Penzance
Location
Cleanliness
Service
Value
The Queens Hotel has been welcoming visitors to the far west of Cornwall since 1862, with great service in a friendly atmosphere. Our family-owned and run hotel offers high levels of comfort and style whilst still reflecting its heritage with fine paintings and grand architecture. Many of the bedrooms have sea views and the Promenade Restaurant is well known for its food and use of fresh local produce. We have ample car parking and free wi-fi throughout the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Board games / puzzles
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
687Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Emily C wrote a review Dec 2021
26 contributions
+1
Lovely hotel, friendly staff, good breakfast included (full English was good although advertised as including mushrooms but arrived without; kedgeree was nice but a little dry). Fresh juices, tea and coffee all included. Very large room and dog-friendly. First time we had taken the dog with us when going away and couldn't have been better. Note restaurant was closed in the evenings due to COVID. It would have been good to advise people of this when booking but didn't affect our stay. They told us we could order food in and eat it on the restaurant if you wanted(although we didn't). Fabulous pub (the Navy) within minutes walk which I would recommend had the best fresh seafood. Great location, nice rooms, free parking, lovely sea views. Would stay again
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Old fashioned but lovely hotel. Bring redecorated (painting etc) Dec 2021
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Response from Queens Hotel, Marketing at The Queens Hotel
Responded 2 weeks ago
Dear R4503SAemilyc, Thank you for taking the time to write a review of your stay here at the Queens. We're pleased that you liked the hotel breakfasts and found the staff to be so accommodating. Apologies that you were not made away of the restaurant being closed in the evenings; it is written on our website and we try to contact all external bookings to notify them of this so there may have been a small issue there. Thanks again and we hope to see you again soon. Best wishes, The Queens Hotel Penzance
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Mikejcwhite wrote a review Dec 2021
Emirate of Dubai, United Arab Emirates2 contributions1 helpful vote
The hotel was clean and comfortable. The staff were friendly and very helpful. The breakfast was great and the restaurant staff were efficient and friendly. We will be back soon. Special thanks to Fiona on reception.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Queens Hotel, Marketing at The Queens Hotel
Responded 4 weeks ago
Dear Mikejcwhite, Thank you so much for taking the time to write such a positive review of your stay here at the Queens Hotel. We're glad you enjoyed your stay (and will pass on your special thanks to Fiona) and look forward to welcoming you back again soon! Best wishes, The Queens Hotel Penzance
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Ollie wrote a review Nov 2021
2 contributions
Family of 5 for a cream tea which was very disappointing and really not worth the money. We asked for extra scones as felt slightly cheated. Could not find staff and did wait ages to be served, but the staff we did see were very polite. Unfortunately we would not book this again and would not recommend this to family or friends.
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Date of stay: October 2021Trip type: Traveled with family
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Response from Queens Hotel, Marketing at The Queens Hotel
Responded Dec 6, 2021
Dear Travel275407, Thank you for taking the time to review your experience at the Queens and sorry to hear that you were disappointed with your cream teas. We believe our cream teas are priced competitively and they are extremely popular with our guests. Best wishes, The Queens Hotel Penzance
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Nige and Jane wrote a review Oct 2021
Worcester351 contributions249 helpful votes
The Queens is a traditional hotel in a great location on the sea front. My room was quiet and comfortable, the dining room has wonderful panoramic windows of the bay and breakfast was excellent. It is true that some parts of the hotel could be smartened up, but it does have charm and character. The staff are exceptionally welcoming and friendly, and service is excellent.
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Date of stay: October 2021
Location
Service
Sleep Quality
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Response from Queens Hotel, Marketing at The Queens Hotel
Responded Dec 6, 2021
Dear NigeandJane Thank you for taking the time to leave us a positive review. We're glad you enjoyed your stay and we'd love to welcome you back again soon! Best wishes, The Queens Hotel Penzance
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Annette F wrote a review Sep 2021
1 contribution
Just had a lovely short stay at the Queens Hotel, the staff were friendly and helpful and I had a beautiful view from my window. The breakfasts were a great start to the day and I hope to stay there again.
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Date of stay: September 2021Trip type: Traveled solo
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Response from Queens Hotel, Marketing at The Queens Hotel
Responded Oct 8, 2021
Dear annettefZ4886AV, Thank you for taking the time to leave a positive review of your stay. We're pleased you found our staff so helpful and that the breakfasts were to your liking; we would love to welcome you back again soon! Best wishes, The Queens Hotel Penzance
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PRICE RANGE
$171 - $237 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCornwallPenzance
NUMBER OF ROOMS
70
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Frequently Asked Questions about The Queens Hotel
Which popular attractions are close to The Queens Hotel?
Nearby attractions include Penlee House Gallery & Museum (0.2 miles), Jubilee Pool (0.3 miles), and Morrab Gardens (0.2 miles).
What are some of the property amenities at The Queens Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Queens Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Queens Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Queens Hotel?
Conveniently located restaurants include The Honey Pot, Mr Billy's, and Blacks of Chapel Street.
Is The Queens Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Penzance.
Are any cleaning services offered at The Queens Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Queens Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Queens Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Queens Hotel?
Many travelers enjoy visiting Chysauster Ancient Village (3.3 miles), Carn Euny Ancient Village (4.4 miles), and Boscawen-un Stone Circle (4.0 miles).
Does The Queens Hotel have any great views?
Yes, guests often enjoy the harbor view available here.