We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Penzance

Traveler (316)
360
Panoramas (9)
Room & Suite (190)
Certificate of Excellence

About

#1 of 3 hotels in Penzance
Location
Cleanliness
Service
Value
Certificate of Excellence
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly.
Read more
Property amenities
Pool
Free parking
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Heated pool
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Show more
Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
938Reviews
16Q+A
100Room tips
Traveler rating
  • 572
  • 241
  • 73
  • 31
  • 21
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We stayed here for a night away for our anniversary. The hotel was beautiful,the lady on reception was extremely helpful she pointed out everything and even showed us to our room. We had an amazing room with 2 patio doors one looking out to sea and the looking towards st
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 1 week ago
Dear Guests, thank you for your positive review. It was our pleasure to welcome you and we are very happy we made your anniversary a beautiful occasion. Looking forward to welcoming you again next time.
Read more
We stayed in room 10 on the 7th of May. We were enroute to the Scilly Isles. It was a stormy night and very windy. The wind howled and rattled through the room all night keeping us awake most of the night. I assume that the double glazing was badly fitted, firstly because of
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 1 week ago
Dear Guests, thank you for your comments which have been investigated. it was due to the catch on the window not being fully locked. Training has been put into place and we hope you enjoyed the double aspect sea views from that room which I am sure were dramatic due to the wind. We trust you had a smooth journey to the Isles of Scilly and look forward to welcoming you again when next in Penzance.
Read more
+1
Room with sea view was lovely Very clean and cozy. White towelling and dressing gown was a nice touch. The breakfast room is lovely but the portion of the Full English Breakfast was tiny. One sausage one rasher of bacon one egg. I did an Oliver Twist and asked for more and I got
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 4 weeks ago
Dear Guests, many thanks for your 'top marks' review. The view today from the hotel is absolutely stunning! Hot sun sparkling on the flat calm sea of Mounts Bay and Penzance Harbour.......the perfect setting to just sit and relax on our terrace with a cool drink or in our lovely garden here in Penzance. As you know, for breakfast, there is a full continental buffet for our guests, as well as a choice of English, cooked to order, breakfasts. The team are always there to serve you, and we look forward to welcoming you again next time.
Read more
Very convenient for station about 5 minutes walk (though last bit is quite steep). Very pleasant staff throughout whole of our stay. Easy walk back into town for pubs and restaurants. Really enjoyed the wide choice at breakfast and the stunning view of St Michael's Mount from
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 4 weeks ago
Dear Guests, Many thanks for your positive review and glad you found us excellent value. We are all very happy we provided you a great service and you enjoyed our location giving you stunning views across Mounts Bay and beyond. We look forward to welcoming you again next time. Have a lovely sunny weekend.
Read more
This is an excellent independently owned hotel walking distance to the town centre,rail station and harbour. Extreme attention to detail on the guests is evident and first class customer service. I was shown and explained all the facilities available. The rooms are well
Read more
Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded Apr 12, 2019
Dear Guests, We are all very happy you had a thoroughly enjoyable stay in our 'Des Res'........it was a pleasure to welcome you and show you all the facilities that we offer, and look forward to seeing you again so you can Relax, Indulge, Taste, Drink and Enjoy yourselves once again.
Read more
Previous
PRICE RANGE
$148 - $283 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandPenzance
NUMBER OF ROOMS
25
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing