Never have I stayed at such a badly run vile hole. No parking, no reception staff, food was half cooked giving me an upset tummy & attitude of some of the staff was much to be desired!! STAY WELL CLEAR!!!!! .... TOTAL WASTE OF MONEY!!!
Really nice hotel clean, friendly staff, close to town centre and really good price. I stayed here for two nights with my two children and we had a lovely time it was a last minute decision to go to Cornwall and the blue reef was happy to accommodate at last minute would defo stay there again. Very happy customers 😁
Very good location to the beach and shops, we found parking was a little tricky outside, best thing to do if you get a car space leave it there, nice and clean hotel, but bedrooms were a bit small if there's 3 of you, staff very friendly.
Stayed here Friday 26th May-Sunday 27th May. Clean and tidy venue,easy booking. A couple of things disappointed us that the communal area was only accessible until 7pm and there was no drinking in the rooms being a hen party of 8 we had drink and games to play. Would defiantly recommend the communal area to be left open until later before people go out I stayed here two years ago and it was ideal for groups to socialise and mix (we try to be clean and tidy and well behaved but I understand not all are and this could make it difficult). We had an issue with our bedroom door but one reported was sorted out rapidly. VERY EFFICIENT. We enjoyed our stay and the location was brilliant for us. Many thanks 👍🏼
We were shocked to arrive at the hotel and to then be told...... "If you need anything, ring me and I will be back right away". Yes you read that correctly, the management were not on site. The reception was empty, the so called Bar area served nothing and it also had a double mattress up against a wall close to the bar area? Inside our room in stated on the back of the door that Housekeeping was every three days. Well.... After four days and NO Housekeeping we had to ask the lovely cleaner for an extra bin, pillows and loo rolls. The shower was one of those you get at a swimming pool, you pushed the button and got water for around 2 minuets before it stopped and then you had to push the button again. You could not adjust the shower head height either. The room was cramped, with 4 beds in it and little room to walk around, There was nowhere to hang clothes nor was there any chests of draws. All our belongings had to be shoved under our beds. The decking outside for the 'smokers area' was broken, nails sticking up and to be honest it was dangerous! If you're thinking of going here read the reviews, everyone has a different experience I know, but ours was awful. Also bear in mind that even after paying up front or booking you STILL have to pay a deposit per person on TOP which is returned when you check out and the room being as it was when you check in…
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