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Crowne Plaza Chester

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#11 of 45 Hotels in Chester
Certificate of Excellence
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Crowne Plaza Chester
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1,466 Reviews from our TripAdvisor Community

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Showing 1,435: English reviews
Blaenau Ffestiniog
Level Contributor
5 reviews
Reviewed yesterday NEW

Great hotel, location brill, great attention to detail in the room as regards facilities, good bar and food. Couldn't fault it really! Would definitely stay here again. Oh, and on site parking was a bonus!

Helpful?
Thank R8421NBjanel
Cambridge, United Kingdom
Level Contributor
164 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 2 days ago NEW

Stayed for one night, our Company held the Xmas Party here. The reception staff were very welcoming and friendly. My room was spacious and clean with a very comfortable king size bed. Bathrobes and slippers were also provided. Unfortunately the shower did not live up to my expectations, a pet hate for me is shower curtains and a weak shower... More 

Helpful?
Thank balimoon
uk
Level Contributor
181 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 2 days ago NEW via mobile

i have always passed this hotel thinking it looked shabby and it mustn't be good. however, i was incredibly impressed as soon as i walked through the doors. the decor is modern and classy and the staff friendly. our room was large and had everything we needed. we stayed for a xmas party. the food was tasty and plenty of... More 

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1 Thank stewpotUk
Hove, Belgium
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed for 2 days at the Crowne Plaza for business. Very nice and friendly personnel at the reception, restaurant,... The rooms are very nice and clean. Nothing to say and I slept very well also thanks to the little help kit we receive to have a good sleep. One negative point, it is to warm at night even we... More 

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1 Thank Frederic M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Booked 2 rooms for a 3 day stay end of November. Notified hotel that I would be arriving before 3pm however room wasn't ready until 2.45pm, room allocated on 1st floor and although room was clean the carpet seemed shabby and there was no slippers with the dressing gowns and only given 2 drinks vouchers instead of 4 as i... More 

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2 Thank yw-onhertravels
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

Perfect hotel good location parking available £7.50 per night touch cheaper than other parks hotel reception very pleasing and welcoming, staff on front desk very professional room was nice with all you would expect from crown plaza hotels. We chose this hotel because it is in the heart of Chesters bars and restaurants and is priced right for the location.... More 

Helpful?
2 Thank poops57
Lancaster, United Kingdom
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 4 days ago NEW

My wife and I spent three nights here at the end of November with another couple. We chose the Crowne Plaza because of its proximity to the town centre, favourable reviews on this site and the fact that the hotel has its own car park. Check-in was extremely efficient and friendly despite reception being very busy when we arrived. Our... More 

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1 Thank Hispanist
St Helens, Merseyside
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

lovely stay at the Crowne Plaza, and lovely seeing Chester all aglow for Christmas, little Christmas Market was nice and so were the pubs and places to eat. Was black friday while we were there but wasn't too overcrowded just busy. The Crowne Plaza has its own car park which with a disabled hubby was a godsend, although parking in... More 

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1 Thank fozzie4
Greater Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Very Central hotel, comfy beds and very clean room. The hotel is pretty awkward the way it's set out, and easy to get lost - you will see when you arrive. Would stay here again due to the location - found the bar and restaurant to be a little overpriced for what it was though!! Venture out!

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1 Thank buckers5787
Windermere, England, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We stayed here for 2 nights for Christmas shopping trip. The Hotel is ideally placed at one end of the main shopping area. The rooms are comfortable and clean; the food very good and all the staff we met were friendly and helpful. There is parking at the hotel but the spaces are pretty tight. However there are also public... More 

Helpful?
1 Thank Diana B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more   less 

Additional Information about Crowne Plaza Chester

Address: Trinity Street, Chester CH1 2BD, England (Formerly Chester Moat House Hotel)
Location: United Kingdom > England > Cheshire > Chester
Price Range: $116 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chester 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Chester Hotel Chester
Chester Crowne Plaza
Hotel Style:
#5 Spa Hotel in Chester
#7 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Chester staff and other travelers.
9 questions
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Questions? Get answers from Crowne Plaza Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a quiet room if that is what you require.”
 of 5 bubbles June1958, 1 week ago | Read review
“The room I got had a slanted roof, choose one on the 1st or the 2nd floot”
 of 5 bubbles 34shehzadk, 1 week ago | Read review
“Haggle on the price. Our room was worth no more than £100-£120/night”
 of 5 bubbles alt981, 2 weeks ago | Read review
“Executive Lounge Access!”
 of 5 bubbles Sarahwgrack, 3 weeks ago | Read review
“Go for a king room as the double is very small!!”
 of 5 bubbles mrscurtis2012, 4 weeks ago | Read review
5 of 5
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