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The Mill Hotel

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Milton Street, Chester CH1 3NF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (546)
Room & Suite (166)
Dining (58)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mill Hotel
Updated 06/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 49 hotels in Chester
Location
Cleanliness
Service
Value

Finding an ideal charming hotel in Chester does not have to be difficult. Welcome to The Mill Hotel, a nice option for travelers like you.

Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.

Mill Hotel Chester features room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Mill Hotel Chester, free parking is available.

While staying at The Mill Hotel, visitors can check out Eastgate Clock (0.3 mi) and St John the Baptist's Church (0.3 mi), some of Chester's top attractions.

Chester has plenty of cafes. So when you’re here, be sure to check out popular spots like Jaunty Goat Coffee, Meltdown Chester, and Mad Hatters Tearoom & Bakery, which are serving up some great dishes.

If you’re looking for something to do, Walls of Chester (0.3 mi), Chester Cathedral (0.3 mi), and Chester Rows (0.4 mi) are a nice way to spend some time, and they are all within walking distance of Mill Hotel Chester.

The Mill Hotel puts the best of Chester at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Taxi service
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Spa
Facial treatments
Head massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
2269Reviews57Q+A100Room tips
Traveler rating
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  • 81
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Popular mentions
chris a wrote a review Jan 18
Penrith, United Kingdom12 contributions16 helpful votes
We booked a couple of nights last minute for the weekend. We have stopped here a few times, but not in last couple of years. Quick check in. We were in 331, Nice size room mind it was a disabled room. Over looking a very bussy, noisy road. One of our cups was white, not sure if talc or what but we gave it a wash and had coffee, no biscuits when we arrived, but the next day we got some. We got small bottle of shampoo and conditioner, which was half full but no soap, l had brought some shower gel. Not far to walk to the shops, wall and race cause. Didn’t think the breakfast had much choice, no fresh fruit, but was okay. If you want to use hair dryer etc you can’t see in the mirror so take an extension. Parking was free as booked with the hotel.
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Date of stay: January 2022
Value
Location
Service
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Response from Jane Williams-Jones, Guest Services / Front Office at The Mill Hotel
Responded 3 days ago
Thank you G8374OKchristinea for taking the time to review your recent visit to The Mill Hotel and spa. I am sorry to read your comments and the situations your encountered during your stay., and sorry that we haven't retained the usual high standards that we require. I will ensure your comments are forwarded on to our management, Chef and housekeeping teams for them to view. Our reception desk is manned 24 hours a day, so a member of our team is always available to assist with any queries our guests have during their stay. We do hope you will return to us, so please don't hesitate to contact a member of our reception and reservations team. Kind regards Jane
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Leona wrote a review Jan 15
Birmingham, United Kingdom2 contributions
The hotel was great when I was there for a summer holiday with my boyfriend. We both visited around August 2021. We both got a double room and got a good view of the front of the hotel. They have a great selection of breakfast and the service was very nice. They also have a swimming pool, sauna room, and a hot tub pool, which we try out. They even have a gym above if you need to work out even when you’re away on holiday. The staff are very welcoming and friendly. We arrived quite early as check-in time is 15:00 and we were there before so they let us have our luggage locked in a safe luggage storeroom while we were out exploring the town nearby. The staff are also very helpful with our needs during our stay. However, as I was in the toilet in my hotel room I notice quite a lot of dust on the vent but the rest of the room is tidy and clean so I can only help recommend you check the room a bit. I wasn’t trying to look for the flaws but just notice them when I was in there for a morning routine. Overall the hotel is a great perfect place to stay. Definitely will come back again when I revisit Chester. Thanks, Beau.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: If you’re there earlier then your check-in time then you can ask for your bags to be lock in a...
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Response from Jane Williams-Jones, Guest Services / Front Office at The Mill Hotel
Responded 6 days ago
Thank you AKLeona for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your visit to the Hotel, and will certainly ensure your comments are passed on to our management and housekeeping teams regarding the bathroom. We do hope to be able to welcome you again to the Hotel. thank you and kind regards Jane
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littlefloparkerboyd wrote a review Jan 15
Cheshire, United Kingdom38 contributions8 helpful votes
Staff very friendly but the place is tired very tired. The room was really dark 332. It was like we had walked into 1980 The changing rooms were freezing despite the radiator being on. Didn’t expect ripped bedding on the bed.
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Date of stay: January 2022Trip type: Traveled with family
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Response from Jane Williams-Jones, Guest Services / Front Office at The Mill Hotel
Responded 3 days ago
Thank you Elaine P for taking the time to review your recent visit to The Mill Hotel & Spa. We are very sorry to read of the disappointment you felt during your stay and will certainly forward your comments on to our management team for them to view. In regards to the room and ripped bedding, I am very surprised to read that a member of our team has permitted this to happen. I will ensure our Senior Housekeeper is aware of your review. Our reception desk is manned 24 hours a day and are always available to assist our guests with any queries they have during their stay. We do hope to be able to welcome you again in the future. Kind regards Jane
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Aimee J wrote a review Jan 9
Moelfre, United Kingdom9 contributions5 helpful votes
Booked a stay here on booking.com, upon arrival to our room it wasn’t what we were expecting at all. Photos we saw online were nothing like our room. It was so dated and could do with a revamp. For £120 a night we were disappointed. We also ordered special requests upon arrival and when we arrived we had to go down to reception to ask for it, didn’t get an apology or any sort of courtesy. Also had to ask 3 times for an iron. Would we come again? Probably not. The spa was ok, we didn’t realize it was a public spa. Would’ve been nice to have some loungers to rest on rather than wicker garden like chair to sit on.
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Jane Williams-Jones, Guest Services / Front Office at The Mill Hotel
Responded 1 week ago
Thank you 935aimeej for taking the time to review your recent visit to The Mill Hotel & Spa. We are sorry to hear that you didn't enjoy your recent visit and your feel we haven't retained the usual high standards that we require. Unfortunately as we are unable to find details of your reservation via your user name, but any requests made via email or the booking.com messaging system are answered immediately, and both parties will have a copy of the answer/reply. We are sorry if you feel we failed with your requests, but am surprised that it took 3 attempts for our reception team to get an iron to your room. Our health club is only available to other Hotel guests and Health Club members, but will certainly forward your details on to our management team regarding your views on loungers/wicker furniture. Should we be able to assist you further, please don't hesitate to contact a member of our reception team. Kind regards Jane
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Tina B wrote a review Jan 8
Brighouse, United Kingdom1 contribution1 helpful vote
Ideally located, clean hotel , nice food and friendly and very polite staff, spa clean and well run, a few real ale pubs just along the canal which have a good selection of drinks and food booking recommend
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Date of stay: January 2022
Location
Cleanliness
Service
1 Helpful vote
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Response from Jane Williams-Jones, Guest Services / Front Office at The Mill Hotel
Responded 1 week ago
Thank you Tinab12345678 for taking the time to review your recent visit to The Mill Hotel & Spa.. I will have great pleasure in forwarding your comments on to our management team for them to view. We do hope to welcome you again in the future. Kind regards, Jane
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PRICE RANGE
$104 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mill hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
132
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Frequently Asked Questions about The Mill Hotel
Which popular attractions are close to The Mill Hotel?
Nearby attractions include Grosvenor Park Miniature Railway (0.2 miles), Chester Cathedral (0.3 miles), and Grosvenor Park (0.2 miles).
What are some of the property amenities at The Mill Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at The Mill Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mill Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Mill Hotel?
Conveniently located restaurants include Pierogi, Bean and Cole, and Atina Kitchen.
Are there opportunities to exercise at The Mill Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Mill Hotel located near the city center?
Yes, it is 0.04 miles away from the center of Chester.
Are any cleaning services offered at The Mill Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mill Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to The Mill Hotel?
Many travelers enjoy visiting Chester Cathedral (0.3 miles), Chester City Walls (0.7 miles), and Eastgate & Eastgate Clock (0.3 miles).
Does The Mill Hotel have any great views?
Yes, guests often enjoy the river view available here.