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Holiday Inn Express Chester - Racecourse

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Holiday Inn Express Chester - Racecourse
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1,108 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
New Mexico
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This holiday Inn is conveniently located within walking distance of Chester Town center and parking is free. However it is a little tricky to find the entrance to the racecourse and not end up in the wrong Holiday Inn! The staff were pleasant and helpful and our room was good. We arrived early on a Sunday and fell into a... More 

Helpful?
Thank wang900
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

London, United Kingdom
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed using my loyalty points in this hotel for one night. The hotel is very well located near to city walls and city centre and recently refurbished. I have been allocated a triple room on the third floor. Very nice room indeed. The checkin was ok even though only two keys provided and no friendly welcome provided. When... More 

Helpful?
1 Thank Iaia82
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for 4 nights. Lovely clean refurbished room overlooking the Racecourse. No problem with car parking as there is a large car park which is free for guests. Breakfasts were simple but plentiful. Staff were polite and helpful. Would definitely stay again.

Helpful?
1 Thank David B
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Wifi comes and goes, off more than on. Generator outside on all night. They said it would go off which it did but then it came back on. They had offered to move us room so when we went back down after the generator came back on they said it was too late they were full. No bacon at breakfast.... More 

Helpful?
2 Thank David C
Doncaster, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent two nights here. Very close to the racecourse and within a few minutes walk of the city centre. Continental breakfast very good. Cooked leaves much to be desired. Rooms clean, linen and toiletries provided. Lounge and bar on site.

Helpful?
1 Thank Bernice L
Chorley, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

great...very warm in hotel though we stayed the night while attending the races...we slept great and the breakfast was very good... right on the course its also a stones throw from the city centre, great place to stop

Helpful?
1 Thank SamuelLJacko
London, United Kingdom
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a good location and not far from Chester city centre. Rooms are ok and breakfast satisfactory enough. A bit disappointing not seeing staff at the reception and I had to wait few minutes before I could actually talk with someone. In the occasion, staff did not seem to be prepared enough.

Helpful?
Thank Nick C
Tamworth, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel on the 10th September and stayed one night with a party of eleven. on arrival we where quickly welcomed and went to our room very quickly. The reason i am reviewing this hotel is that it was incredibly busy due to the races but every member of the team from the very friendly security guys on... More 

Helpful?
Thank 695traveller
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Being it my first stay in Holiday Inn, I enjoyed it more than Premiere Inn. First of all, I was surprised that the TV was large, usually they put a very small LCD in the rooms, which was pleasant, there was also a good sized table (again usually it's a tiny desk), there was also a good sized sofa (the... More 

Helpful?
1 Thank 11lucie
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located within the Chester city area, we thought this would be an ideal stop-over for one night. However, we found that the hotel was not up to the expected Holiday Inn standards. We could have forgiven the tired decoration and well worn beds and bedding, but we could not forgive the miserable breakfast. This was not a 'Full English'... More 

Helpful?
1 Thank mclarke7
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. We are currently undergoing a refurbishment and have completed the third floor, I am sorry... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Combine good value with a great location at Holiday Inn Express Chester Racecourse, the only hotel within the racecourse's grounds.Holiday Inn Express Chester Racecourse is a completely non smoking hotel and just 5 minutes from Chester's historic city centre, putting quaint cobbled streets and an array of shops and restaurants within walking distance. Wake up to our complimentary breakfast and enjoy discounts on dinner at the racecourse's smart Restaurant 1539. You'll also benefit from complimentary onsite parking and complimentary wireless Internet in the hotel's public areas.We're a 5-minute drive from major companies in Chester Business Park, and 15 minutes from Deeside Industrial Park. You can hold training days for up to 25 people in Holiday Inn Express Chester Racecourse's 2 meeting rooms. Feel free to plan your presentation in our 24-hour self-service Business Centre.We're the closest hotel to Chester Racecourse, making us an ideal choice for your day at the races. Soak up Chester's rich history with a stroll down picturesque Watergate Street where grand Georgian buildings nestle alongside fine antique shops. Explore the city's Roman walls to enjoy views over the Cheshire countryside.Ask our friendly staff about Holiday Inn Express Chester Racecourse's packages for discounted entry to local attractions. You can meet and mingle with friends at our bar at the end of a day's sightseeing.Please contact the hotel directly for group bookings and race day packages. ... more   less 

Additional Information about Holiday Inn Express Chester - Racecourse

Address: The Racecourse New Crane Street, Chester CH1 2LY, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $77 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chester - Racecourse 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Chester-Racecourse Hotel Chester
Hotel Style:
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
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