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Grosvenor Pulford Hotel & Spa

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1,412 Reviews from our TripAdvisor Community

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Showing 1,405: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff were exceptionally friendly and helpful. The kitchen staff served us a meal even though it was closing time as we arrived quite late. We were upgraded to 2 executive suites. These were on two floors and we could have easily had 4 in the room. Bathroom was upstairs. Very clean with wonderful views of the gardens. Japanese gardens... More 

Helpful?
Thank Dawn G
Potsdam, Germany
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here to attend a family wedding reception...good food, good setting, great room. We also delighted in using the swimming pool...very clean changing areas and warm (but not too warm) water, sauna, steam room, etc. Great fun!

Helpful?
Thank Dragon1963
Yokohama, Japan
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely hotel, the reception area and the breakfast room were beautiful, we didn't really see much else as we didn't use the leisure facilities but it was nice to know they were there if required ☺️ Room was nice and lovely toiletries supplied, room seemed a bit dated though to the rest of the hotel, and the sink had a... More 

Helpful?
Thank Thomas B
Level Contributor
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

We very often visit this restaurant, but on the last few visits we have been really disappointed, the booking system is totally absurd, first you can only book for numbers of 6 and over, then we came to find they were taking bookings for two but we're then told they were fully booked, the next week we booked for two... More 

Helpful?
Thank imocam1424
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Today I brought my parents to the Grosvenor Pulford as a surprise spa day.. Something neither of them have ever done before and I really wanted to treat them after a few past traumatic weeks in our lives. This was extremely important to me for my parents to really enjoy themselves and full relax. We arrived about 10am for our... More 

Helpful?
4 Thank NevilleCanon
STAFFORDSHIRE
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Booked this as a treat for my hubbies birthday to relax and enjoy the spa. Check in was easy and reception staff lovely. After dropping off bags headed into Chester for the day. On our return headed up to our room which was beautiful ! Ate in the restaurant and again it was lovely. After a very busy day we... More 

Helpful?
2 Thank jill1021
Wales, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Come here Often. Best Sunday lunch around although Over the last few Months The price is creeping up. (Yes..us regulars have noticed. ) great staff. Very attentive love it here. To be recommended. Give it a go. Also if You want to go For Something a little bit extra try ciros brasserie. Excellent food and great atmosphere.

Helpful?
Thank DbzJCP
Winchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I literally cannot fault anything about the weekend. My family and I ended up staying Friday, Saturday and Sunday nights. I thought the hotel was great, excellent location and grounds, well laid out and a nice relaxed atmosphere. I thought that all of the staff without exception were great, attentive but not intrusive, helpful, happy and professional. On the day... More 

Helpful?
Thank andy40c
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Andy, many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was really pleasing to see that the whole weekend exceeded your expectations and that you had a really enjoyable and fun filled stay with us. It was nice to see that you found all the staff to be attentive,... More 

Manchester, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Grosvenor for a weekend break and loved it. If you want somewhere that is classy but with a relaxed atmosphere then we highly recommend staying here. You are only 15 minutes from Chester. From our arrival we were made to feel welcome by friendly professional staff. We stayed in room 73 which was a deluxe suite... More 

Helpful?
1 Thank Andyst1985
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Andy, many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was really pleasing to see that you enjoyed your stay with us, and that room 73, one of our Superior rooms, was to your liking and that you found it to be reasonably priced as well. It was also... More 

Shropshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Afternoon tea with a very dear friend was such a pleasant experience. I didn't even know this place existed. It was such a lovely building, we were made so welcome and nothing was too much trouble for the staff. The sandwiches and cakes were really good and everything was very fresh. I will certainly be coming back but champagne next... More 

Helpful?
Thank Connie676199
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Connie, many thanks for your 5* review, following your recent afternoon Tea with us. It is always nice to welcome new guests to The Grosvenor Pulford Hotel & Spa, and it was pleasing to see the afternoon tea met your expectations, and as you have mentioned it is all freshly made to order. I do hope we can welcome you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 

Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $118 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Spa Hotel in Chester
#3 Business Hotel in Chester
#5 Romantic Hotel in Chester
#5 Luxury Hotel in Chester
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