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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,369 Reviews from our TripAdvisor Community

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Showing 1,355: English reviews
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Reviewed yesterday NEW

My husband and I decided to dine in the restaurant for our 9th anniversary. I was very nervous as I rarely go to restaurants as I have severe allergies but we wanted a change so thought we would give it a go. Well I am so glad I did! On arrival the restaurant was really busy and it looked like...

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Thank 1234p
London, United Kingdom
Reviewed yesterday NEW

Checkin was friendly and efficient. The room was okay and had a very comfortable bed however the water glasses still had lip marks from the previous occupier, the bed was not made properly and the tiles in the shower area were cracked. The room walls are thin and therefore kept awake most the night by snoring and other sounds from...

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Thank AFL63
Reviewed 2 days ago NEW

Arrived at hotel Saturday 18th March 2017 and straight away was greeted at reception by Kerry and Leanne,both lovely friendly people.I want to mention Matthew on the bar who was just lovely and Rachel.The room was fantastic,the breaky was brilliant but I have to say that these four members of staff I have mentioned by name make the hotel what...

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Thank Carole S
Northampton, United Kingdom
Reviewed 2 days ago NEW

Got upgraded to a lovely room 216 on the first floor. Very quiet and close to the stairs Staff were very welcoming and excellent during our stay. Dinner was very good, as usual breakfast was quite excellent. The park and ride a few minutes walk from the hotel means sightseeing in the city is so easy The pool and spa...

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1Thank braithwaite12
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear braithwaite12, Thank you so much for your 5 star review, I could not ask for better feedback. I am so pleased you had an excellent stay. I hope we can welcome you back again very soon, Bethan Johnston General Manager

Birmingham, United Kingdom
Reviewed 3 days ago NEW

Visited here over the weekend with my son and partner. Had a great stay. Staff friendly, rooms spacious. Shower curtain in my room needed an extra clean. But all in all, a lovely hotel in a great location.

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Thank CBarratt
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear CBarratt, Thank you for your positive review, I am very pleased you had a great stay and found my team to be friendly. I will pass on your feedback regarding the room. I hope we can welcome you back again very soon. Bethan Johnston General Manager

Skipton, United Kingdom
Reviewed 3 days ago NEW

Positives: Hotel is in a very handy location for the park and ride into Chester and plenty of on-site parking Gym is well equiped and friendly, helpful member of staff on hand. Pool very warm Reception staff welcoming and helpful Room clean A big negative was the surly, non-welcoming and quite rude restuarant manager. The food was mediocre at best...

Review collected in partnership with Accorhotels.com
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3Thank 280fionap
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear 280fionap, Thank you for your review and for highlighted our excellent proximity to the Park and Ride for the City of Chester. I am pleased to read that you found the Reception team welcoming and enjoyed the leisure facilities. I am sorry you were not 100% satisfied with your restaurant experience, I will discuss your feedback with my Restaurant...

Chester, United Kingdom
Reviewed 5 days ago NEW

Well what can I say? I can't praise the Mercure enough for hosting our wedding last weekend! We originally booked back in March 2015 after being showed around by Bev and after initially seeing the outside wall (which has since been painted) we were skeptical but once we walked in we realised how lovely it was and just what we...

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Thank Burningbutterfly
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Mr and Mrs Mills! Thank you SO MUCH for a fabulous review and for taking the time to write all the detail and the personal mentions, it means a lot to everyone that was involved. I could not ask for better feedback than you have written and I could not be more pleased that we contributed to such a...

Leeds, United Kingdom
Reviewed 5 days ago NEW

Just returned from a short stay here and was very pleased after the reviews I had read. We had a lovely warm welcome and found all the staff at reception in the bar and the waiting staff friendly welcoming and very helpful. Our room was very clean, not very big but we only intended to sleep in there and yes...

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Thank april1983_12
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear april1993_12, Thank you for your positive review following your stay and for your recommendation. I am pleased to read your received a warm welcome and found all members of my team very helpful. I hope we can welcome you back very soon. Kind regards, Bethan Johnston General Manager

Manchester, United Kingdom
Reviewed 6 days ago NEWvia mobile

We paid £80 for two nights which is cheap compared to what other people were paying on check in. Don't pay anymore than what we did. First impressions were good. Reception area is nice and the staff are friendly. We were given room 114 which is a 'suite room'. Again first impressions of the room were good, but as we...

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Thank David R
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear David, Thank you for taking the time to write a review following your recent stay and for your positive comments about the team and the reception area. Room 114 is a Studio Double. We did have a leak in the radiator pipe which was repaired by an external contractor as soon as possible after we were informed, which was...

Derbyshire, United Kingdom
Reviewed 6 days ago NEW

All aspects of this business trip were made comfortable and easy by the attentive staff. Good leisure facility with friendly staff and warm pool. Sometimes it's hard being a single female traveller but I felt comfortable eating in the bar in this hotel. The waitress at breakfast chose me a quiet table overlooking the beautiful garden and hunted out camomile...

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Helpful?
Thank Carmel L
Bethan J, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Carmel, Thank you for such a thoughtful and kind review. I am pleased to read that as a single traveller you felt comfortable in the hotel and were well looked after. Thank you also for your recommendation, this is the highest form of praise. Kind regards, Bethan Johnston General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Location: United Kingdom > England > Cheshire > Chester
Price Range: $81 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travelers.
11 questions
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Grasonville, Maryland, United States
over a year ago
1 month ago
Newcastle upon Tyne, United Kingdom
5 months ago
Blackpool, United Kingdom
7 months ago
birkenhead
over a year ago

See all questions (11)

Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“216 is excellent”
 of 5 bubbles braithwaite12, 2 days ago | Read review
“Go for ground floor they are close to the pool and for olde couples no stairs”
 of 5 bubbles susangT7165SW, 1 week ago | Read review
“Very close to a park and ride facility which you can use as a passenger without a car for just 2 pounds.”
 of 5 bubbles RosalindL, 3 weeks ago | Read review
“No rooms are better”
 of 5 bubbles drag0nlady72, 4 weeks ago | Read review
“Ours was a standard double and was more than adequate”
 of 5 bubbles LMS751, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question