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Mercure Chester Abbots Well Hotel

Traveler (265)
Room & Suite (90)
Dining (29)

About

Location
Cleanliness
Service
Value
Mercure Chester Abbots Well Hotel is just 2 miles from historic Chester, 200 yards from Chester’s park and ride shuttle and features 8 meeting rooms accommodating up to 230 delegates in the largest room with free parking for 160 cars. Set amongst 2 acres of landscaped gardens, our 126 bedrooms benefit from HD TV and complimentary high speed WIFI and many have courtyard views. The refurbished Feel Good Health Club features one of the most fully equipped gyms in Chester, and the swimming pool, spa, sauna, jacuzzi and steam room facilities make it one of the top spas in Chester. Mercure Chester Abbots well is located in a great position for local attractions, with Chester Zoo only 4 miles down the road and Cheshire Oaks Designer Outlet a mere 12 minute drive. Easy access to the M53 allows convenient travel to Liverpool and Manchester.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS

Location

Full view
37Car recommended
Grade: 37 out of 100
440Restaurantswithin 5 miles
149Attractionswithin 5 miles
1,886Reviews
303Photos
19Q+A
100Room tips
Traveler rating
  • 448
  • 626
  • 448
  • 228
  • 137
Time of year
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  • English
Popular mentions
I recently stayed in this property and made several complaints to the staff on duty and sent an email at 1:30am. When I chased the GM he denied me making my complaints on an never returned my calls or email. Very poor customer service. Rooms 101 to 110 suffer from loud
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Very small room. Terribly cramped. Had the spevial deal including bottle.of Prosecco but did.not feel like drinking it in room. So depressing. Noisy plumbing. Could not fault the staff who were helpful at sll times
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Review collected in partnership with Accorhotels.com
Stopped her over Easter weekend. Did the job, decent place. Staff were courteous and helpful. The stay reflected the price. Slight blip on Saturday morning as the electric cut out as I was in the gym, but apparently it was for the whole street; we were compensated for this
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The facilities are average but the hotel, including the sports centre, needs a full renovation. All the floors creek meaning you can hear everyones moment from your room. Definitely wouldn't stay again.
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I was here for work and not impressed. The inside of the hotel is quite dark and it is in need of a freshen up. When I went for breakfast I could hear staff in the kitchen arguing and swearing, f’ing this and f’ing that. Not good at all. I’m glad I was not hear with my family.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementMercure Chester Abbots Well Hotel
Christleton Suite
Photo provided by managementMercure Chester Abbots Well Hotel
Guest room
Mercure Chester bathroom
Mercure Chester bedroom
Modest room
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12345618
I take it the manager only responds to positive reviews
No good asking me?
1 vote
Does anyone know the pool opening times?
We did not use the pool and unfortunately this information is not advertised on the sites we saw. We overheard, so we cannot confirm this information, that the pool is used by a local swimming group so it would be best to check with the hotel.
0 votes
Yes they do
0 votes
Are message treatments bookable ahead of stay and what are the prices?
Hi Sorry not sure we only used poll and enjoyed
0 votes
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1234
"DON'T stay in rooms 101 TO 110 !!!!!"
"not much difference from classic double and privilege, ground floor."
"our room was 247 this was OK a little dated but clean and very comfy bed on 1st floor"
"Visit at your own stomach risk"
"Easy access with rooms on ground floor"
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12345620
PRICE RANGE
$62 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada chesterchester ramada
FORMERLY KNOWN AS
Ramada Jarvis Hotel
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
126
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