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Dene Hotel

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398 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

it was the worst place iv ever stayed in the shower curtain was black mouldy the bed was like sleeping on a divan without a mattress the window seal had gone so was freezing bathroom window wouldn't shut the 1st room was worse that they tried to offer us it had no wardrobe no draws no bed side tables raidiator... More 

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Thank KRISTIEANNECOLLINS
United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 14, 2015 via mobile

We arrived to this run down, dirty hotel.. It needs knocking down and rebuilt No recommended, cheap and nasty, the windows had holes they were that rotted So disappointed because it's valentines day Good job it's just for one night!!

Helpful?
3 Thank MAMMAMIA41
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 7, 2015

Having just spent six nights at this hotel I am looking forward to going home. First off its cheap so I don't expect much but it does still lack on a few of the basics. Looking at it on-line it looked quite attractive but I never made it into the main building! I was in a separate flat roofed building... More 

Helpful?
Thank Phil L
Eastleigh, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed February 6, 2015

What they don't tell you on the booking site, is that if you contact the hotel directly, you get a free cooked breakfast. Otherwise it is cereal and toast, which is perfectly fine. I assume the booking site wouldn't let you know that. Otherwise the cooked brekkie is £4.95. Also, the only place you can get Internet is in the... More 

Helpful?
Thank OrangeGoblin
liverpool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 4, 2015 via mobile

Visited a week last Saturday. Most horrendous stay. Woken by drunken and violent guests at 4am. Abused and never slept leading to leaving early. Filled in complaint form and promised to hear from management within 3 days. 4 emails and 4 phone calls later still no call back or response from management. Now on day 12. Will keep updating.

Helpful?
Thank leelfc
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2015 via mobile

We stayed here for one night between Christmas and new year. There is absolutely nothing wrong with this hotel, the rooms are maximum forty pounds on late rooms so what you ban reasonably expect us clean, comfortable, no frills accommodation. This is exactly what the Dene provides. Comfortable bed with extra pillows if needed, clean well appointed bathroom, free view... More 

Helpful?
1 Thank Jennifer B
Perth, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 14, 2015

This hotel looks lovely from the outside but once inside it is like a rabbit warren of plain corridors and areas that don't seem to make sense. It reminded us of and old hospital or institution! The room was freezing when we arrived but asked for an extra heater which was provided quickly and without fuss. We had twin beds... More 

Helpful?
1 Thank Anna W
Peterborough, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 11, 2015

we stayed here for one night in January. Great Value but if you are expecting diamonds and paying for coal don't go here. On the Plus side. Decent size rooms. Freindly, helpful staff and hot water. But rooms are very cold as heating is poor and the result is damp and some mildew. We were in room 44 which was... More 

Helpful?
Thank denhed
chester
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 8, 2015

I had to book this hotel due to some work being done on our house and did so with just a day's notice. I honestly don't know what hotel some people have been in who post negative comments about the place. There is nothing wrong with the Dene. The rooms are warm, clean, and perhaps on the smaller side but... More 

Helpful?
Thank katjad
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 5, 2015

Stayed as a treat for my daughter. Freezing cold room and despite asking about the heating we got told...It comes on at times....food was a joke. No kids menus and when it eventually turned up it was awful. Straight out of a microwave. Health and safety exec need to go in here and quickly. Doors don't fit and nothing to... More 

Helpful?
Thank gooders5129
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Amenities

Highlights
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Dene Hotel

Address: 95 Hoole Road, Chester CH2 3ND, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $48 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Dene Hotel 2*
Number of rooms: 8
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Also Known As:
Dene Hotel Chester
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