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Doubletree by Hilton Chester

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#13 of 45 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
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Doubletree by Hilton Chester
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2,538 Reviews from our TripAdvisor Community

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Showing 2,511: English reviews
Liverpool, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Based only 5 minutes drive from Chester City Centre, is the Double Tree by Hilton. My friend and I visited for 1 night for a treat. The grounds are lovely and on driving up to the hotel, it is very imposing. The car park was very busy as there was a wedding party in the conservatory which adjoins the hotel.... More 

Review collected in partnership with HP Windows 10

Helpful?
Thank julieandcolin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 2 nights, visited the spa, bar and the restaurant. Reception and bar/restaurant staff very polite and helpful, food lovely including a buffet style breakfast. Spa facilities clean and tidy but a mix up over timings meant we were waiting 30 minutes beyond our booked appointments - not a massive problem, just a bit of waiting around. Treatments... More 

Helpful?
Thank Elaine S
Widnes, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We received the ultimate spa day package as a gift, which included 2 treatments and lunch and a glass of champagne Had a lovely day and would highly recommend. Treatments where both very relaxing, very professional staff. Excellent spa facilities! My only issue was that we later received a call from reception advising that payment had not been made for... More 

Helpful?
Thank Michelleran1
Kildare
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel, spotlessly clean. The ladies on reception are some of the most courteous I've ever encountered. Warm cookies on arrival, and a very last minute dinner booking for the restaurant was not a problem. The food was great, rooms cosy (once you figure out the air con/heating), and the patio area outside reception is a sun trap for early... More 

Helpful?
Thank BigPauly
Isleofman
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is lovely. We visit every year but this year we were sadly disappointed by a number of small things that meant its usual high standards were not up to par. Service in the restaurant at breakfast time was slow, only receiving hot drinks half way through out breakfast. Orange juice never arrived. I know it's a really small... More 

Helpful?
Thank theholidaymaker4
A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

The doubletree is an excellent hotel set over nice grounds! Nice staff with good service. Well located off the M53 for Cheshire Oaks shopping center or the zoo and about £7 for a taxi into town for a few jars! Good breakfast in the Marco Pierre White restaurant on a morning with as much as you can eat!!! It was... More 

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1 Thank A TripAdvisor Member
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here on two separate occasions in a week. One of the nights they upgraded me to a suite which was a pleasant surprise. Hotel is in a good location and is set in nice grounds. Ample car parking available even if the evening when non-guests come to use the gym. Spa and gym is excellent. Best pool area... More 

Helpful?
Thank Joe C
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great facilities, good breakfast, good location (not too much to city traffic), Spa is good too. Just stayed here for a night on business but impression I got was great. Jess at the front desk welcomed me with a beautiful smile although it could have just been handing the key to my room as I was all pre-booked and pre-checked... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank srdm2015
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Myself and the new husband both agree we both enjoyed our stay at the Doubletree. From the staff, to dinner and to breakfast,it was all awesome! And to top it all off the cookie (which was presented at check in) was delicious and our congratulations plate in our room was a lovely touch. Couldn't believe how quickly our stay went... More 

Helpful?
Thank SabrinaB140916
Hampton Falls, New Hampshire
Level Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I just spent four nights at this hotel on a business trip. The hotel has a great buildings, grounds, and spa facilities. The room was thoroughly comfortable. The problem was consistently poor service, from check-in through to drinks and meals. The long waits and level of disinterest in the restaurant became so frustrating after two days that I drove ten... More 

Helpful?
Thank J S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $121 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, Priceline, HotelTravel.com, Travelocity, Cancelon, TripOnline SA, Agoda and Hotwire so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#9 Luxury Hotel in Chester
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