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Hallmark Inn Chester

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Traveler (194)
Room & Suite (82)
Dining (10)
Overview
63 City Road, Chester CH1 3AF England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Conference Facilities
Housekeeping
2 Star accommodation
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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756 results
Traveler rating
136
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131
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LanguageEnglish
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136
197
155
137
131
Show reviews that mention
All reviewstrain stationtown criercity roadbreakfast was buffet stylestayed here for one nightwould stay againbreakfast was excellenttea and coffeecomfy bedshort breakpubzoo
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1 - 5 of 756 reviews
Reviewed today via mobile

The hotel is quite large, as well as the rooms. The rooms are a fantastic size. However, the bathroom isn’t cleaned well. It could be due to the outdated interior. Maybe the housekeepers are unable to maintain it. All in all, I would stay again....More

Thank Mara J
Reviewed yesterday via mobile

When I walked into the room, the first thing to hit me was the stale smell of smoke. I had to open the window immediately. The windows were old, with cracked paint all over, and pockets of mould growing on them. The panes of glass...More

Thank Meshell0
Reviewed 5 days ago via mobile

Terrible customer service won’t be visiting again! Would not recommend any one to stay there, the rooms were really dirty and unclean. Food was too a very poor standard. Staff were very unhelpful and not very friendly.More

Thank Mathew D
Response from General M, Manager at Hallmark Inn ChesterResponded 4 days ago

Dear Guest. Thank you for your feedback. I am so sorry for the issues you encountered with my team. This is not to our usual standard. However I would like to discuss this feedback with you personally over the telephone. Please feel free to contact...More

Reviewed 1 week ago

You get what you pay for hotel ok rooms clean breakfast ok nothing special but would not stay here again as we found the staff to be unfriendly to the point of rudeness as if you should not be disturbing them

Thank moretonhouse
Response from General M, Manager at Hallmark Inn ChesterResponded 5 days ago

Dear Guest. Thank you for your feedback. I am so sorry for the issues you encountered with my team. This is not to our usual standard. I have shared your feedback with all and it will be discussed in greater depth. Regards

Reviewed 1 week ago

Good location, nice staff. Large king-size bed but quilt cover had two single quilts in it instead of one big one? Cracking breakfast for £7.50 if bought on check-in. Would stay again if I visit Chester again. You can walk into town but there are...More

Thank rockp1955
Response from General M, Manager at Hallmark Inn ChesterResponded 1 week ago

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

View more reviews
About
Description
Hallmark Inn Chester is a great value stay in a fabulous position within the historic city of Chester, located two-minutes walk from the train station. The hotel offers a range of comfortable bedrooms and ...More excellent customer service. This Green Tourism Gold Award winning hotel is the perfect venue for coach trips, conferences and meetings. Pay and display parking really close by. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
75
Price range
$43 - $149 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Hallmark Hotel Chester Westminster
Also Known As
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
75
Price range
$43 - $149 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Hallmark Hotel Chester Westminster
Also Known As
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester
Photos
Traveler (194)
Room & Suite (82)
Dining (10)
Nearby
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Questions & Answers
Ask a question
Dave S
September 4, 2018|
AnswerShow all 2 answers
Response from anita d |
We parked on the housing estate which was on the other side of the footbridge over the Dee, we parked all weekend and over night free as there was no parking restrictions
1
Vote
berniep65
June 17, 2018|
AnswerShow all 3 answers
Response from lukeleia | Reviewed this property |
Totally agree it’s a dump
0
Votes
LesleyinCITY
March 26, 2018|
Answer
Response from Chris C | Reviewed this property |
our stay was great , staff were lovely & very helpful , we would stay again .
0
Votes
Room Tips
"Only know that my room was ok for the price."
Read review
"Try not to get a room above the reception as you can hear everything"
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"Ask for room with king size bed"
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"Problems reported within this post were in Room 3"
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