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    Hallmark Hotel The Queen, Chester

    City Road, Chester CH1 3AH, England
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE $68 $151*$83*
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    Traveler (870)
    Room & Suite (169)
    Dining (45)
    Overview

    • Excellent50%
    • Very good28%
    • Average10%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “kings quarters” (166 reviews)
    “kings grill” (84 reviews)
    “train station” (254 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Rooms
    04/09/2017 04/10/2017
    Standard Room

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    04/09/2017 04/10/2017
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    Traveler rating
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    All reviews kings quarters kings grill train station bucks fizz waiting room older part car park lovely hotel cocktail bar christmas party reception staff four poster bed executive room breakfast was excellent buffet style booked this hotel hotel bar lovely room sunday morning statue
    Reviewed June 1, 2015

    We have stayed at this hotel previously, and have always found it to be very professional. A busy city hotel, and popular. We will use the hotel again, as it ticks several of the 'boxes', so to speak. Good value and good fun.

    Review collected in partnership with Best Western GB
    Helpful?
    Response from queendeputy, General Manager at Hallmark Hotel The Queen, Chester

    Dear Steven K, Thank you for choosing to stay at the Queen again - I am delighted you enjoyed your return visit and hope to welcome you back again very soon. Kind regards, Richard Dixon Deputy General Manager

    Reviewed May 31, 2015 via mobile

    A group of 12 of us stayed here overnight after an enjoyable day at the races. Our room was lovely and the hotel has some fantastic features. Breakfast included in the package was hearty with plenty of choice. Glass of Bucks Fizz was very welcome....More

    Helpful?
    Response from queendeputy, General Manager at Hallmark Hotel The Queen, Chester

    Dear cath61Derby, Thank you for taking the time to write your review. I am delighted you enjoyed your stay and hope you had a successful day at the races! We look forward to welcoming you back to Chester soon. Kind regards, Richard Dixon Deputy General...

    Reviewed May 31, 2015

    We stayed at this hotel two years ago,but only had breakfast and a bar meal,so did not experience the kings quarters grill. We ate in the grill both nights from the set menu and the food was fabulous and the service was good. Our room...More

    Helpful?
    Response from queendeputy, General Manager at Hallmark Hotel The Queen, Chester

    Dear jane g, Thank you for your review of your recent stay. Thank you for your comments regarding our Kings' Grill, I know the team will greatly appreciate your sentiment. I hope to welcome you back to the Queen very soon. Kind regards, Richard Dixon...

    Reviewed May 31, 2015

    My wife and I stayed at this hotel for 4 nights on a coach tour and we were pleasantly surprised at the high standards of the hotel for the price we paid for our trip. Previous to going we requested a light room which was...More

    Helpful?
    Response from queendeputy, General Manager at Hallmark Hotel The Queen, Chester

    Dear HANKMorpeth, Thank you for taking the time to write your comments following your stay. It is great to hear that you enjoyed your time with us, although I am sorry that your telephone query was not followed up. I hope to welcome you back...

    Reviewed May 30, 2015

    We had a fantastic stay at this superb hotel. My eight year old daughter wanted to stay for longer. The decor in the hotel was fabulous and we spent lots of time taking photos in and around the gardens and in the hotel. Our room...More

    Helpful?
    Response from queendeputy, General Manager at Hallmark Hotel The Queen, Chester

    Dear Jillian W, Thank you for your lovely review. I am so pleased you and your daughter enjoyed your stay with us. I look forward to welcoming you back to the Queen very soon. Kind regards, Richard Dixon Deputy General Manager

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Business Center with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveler (870)
    Room & Suite (169)
    Dining (45)
    Hotel & Grounds (203)
    Nearby
    Nearby Restaurants
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    .21 miles away
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    767 reviews
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    Nearby Attractions
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    63 reviews
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    ThaiNamoon Massage and Beauty
    85 reviews
    .20 miles away
    The Suburbs
    58 reviews
    .29 miles away
    Questions & AnswersAsk a question
    bevjnk
    Hi we are staying at the hotel on 12th March, we are driving so could you please advise of car parking facilities Thanks
    March 5, 2017|
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    Susan B
    Are there lifts? If not, what are facilities like for people with limited mobility, but not in a wheelchair? SB.
    March 5, 2017|
    What is your answer?
    Posting guidelines
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    Susan B
    Are there lifts? If not, what are facilities like for people with limited mobility? Seems like a lot of stairs!
    March 5, 2017|
    Answer Show all 6 answers
    Response from Mcclegend | Reviewed this property |
    There are lifts and the wheel chair entrance to the hotel is through the car park not the main enterance.
    0
    Votes
    Room Tips
    "Rooms facing the courtyard are nice and quiet."
    ManfrogMann, 12 days agoRead review
    "Ground floor is amazingly decorated!"
    Bethan C, 13 days agoRead review
    "Kings quarters floor five overlooking car park was quiet"
    lorrainerolls, 14 days agoRead review
    "Rooms in the newer block are more modern"
    Joinedatthehip, 21 days agoRead review
    "Room 245 was very nice"
    HinckleyHutts, 23 days agoRead review
    "We have only been in the new building which was lovely"
    tonycaegarw, 26 days agoRead review
    "The hotel is quieter than expected, despite its proximity to the rail station and the downtown area."
    QRooBound, 26 days agoRead review
    "We have always stayed in the Kings rooms and have never been disapointed"
    GaynorE18, 1 month agoRead review
    "Don't bother"
    167loraine, 1 month agoRead review
    "The upgrades offered were great on the rooms each day"
    johnsonchristine499, 1 month agoRead review
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