We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Chester The Queen

Traveler (1169)
Room & Suite (214)
Dining (48)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
We’re the proud recipient of awards and acclaim from our wonderful dining to our business tourism credentials. But the foundation of our business at Hallmark Hotel Chester The Queen is to give you a fabulous night’s sleep. Whether you’re here for the city’s excellent shopping, Roman history or on business, one of our 221 bedrooms will definitely meet your needs. Our beautiful new King’s Grill restaurant is now officially open following its extensive refurbishment. The revamped menu features delicious dishes, including seared scallops with corn fritters, pan fried fillet of seabass with pomegranate and cucumber relish, and roasted British rump of lamb.
Read more
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
Show more
Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Historic Hotel
HOTEL CLASS
2,949Reviews
1,202Photos
62Q+A
100Room tips
Traveler rating
  • 1,539
  • 851
  • 284
  • 161
  • 117
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
I was there for one night for work and I really enjoyed my stay. It looks like a castle and the satff is lovely. Classic rooms with modern bathrooms. Calm and comfy beds so good sleep and literally opposite the train station so really convenient.
Read more
We booked to stay with are friends who had come to England to see us. We thought it would be a nice teat to do something different with them. We enjoy are stay and only a short walk into the city centre and had a good look round Chester. enjoyed the whole experience .
Read more
Stayed at the Queens Hallmark Hotel as part of the NHS 70th Birthday deal. The room was a standard double, clean,, spacious and the decor was lovely a lot of attention to detail. The bed was very comfy. We ate in the Kings Restaurant the food was beautiful.
Read more
On the whole we had a good stay at this hotel, the public areas were beautiful including lots of bit of history, the staff were friendly and the breakfast was great (including live music!). However, our room was rather old and in need of a refurb, the bathroom in particular had
Read more
had a lovely stay in the queen hallmark hotel as usual having stayed here many times before.magnificent breakfast with new dining room layout real contemporary feel but relaxing vibe, made all the more enjoyable by the two lovely dining room managers doreen and victoria who were
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Photo provided by managementHallmark Hotel Chester The Queen
Guest room
Photo provided by managementHallmark Hotel Chester The Queen
Guest room
Photo provided by managementHallmark Hotel Chester The Queen
Guest room amenity
One of the biggest beds I have ever encounted which offered a great refreshing nights sleep
PreviousNext
12345643
Does this hotel charge for Carl park?
Yes they do it is £10 for I think 28 hours. Worth it as it is difficult to park in Chester
1 vote
Show all answers
Does this hotel charge for Carl park?
£10 Midweek. £15 Weekends. Was offered complimentary 4hrs extra Parking, but best to check with the Hotel.
1 vote
Show all answers
Anyone stayed here on the groupon offer?
Yes my son's deal was with Groupon
1 vote
Is there plenty of parking?
thee a car park but charge on a daily basis. It was £6 a day the last time we went but this was cheaper than parking in chester
1 vote
Show all answers
Yes there was a kettle and a coffee pod machine, teabags, coffee, sugar, milk pots (fresh milk is also available on request) plus biscuits There were shower gel, shampoo & conditioner in the bathroom
1 vote
Show all answers
PreviousNext
12345613
"Get an upgraded room"
"Turn the heating off before you go to sleep. "
"King rooms very quiet with thick lined curtains."
"Ensure reception and booking are given your reuirments"
"They give the worst rooms to coach travellers. Which is usually my method of travel."
PreviousNext
12345620
PRICE RANGE
$97 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel chesterchester hotel queenbest western chesterqueen hotel chesterchester best western
FORMERLY KNOWN AS
Hallmark Chester The Queen, Best Western Premier Collection
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
221
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing