We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Chester The Queen, BW Premier Collection

Show Prices
#12 of 45 Hotels in Chester
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hallmark Chester The Queen, BW Premier Collection
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,890 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 2,848: English reviews
Oxford, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

I really like this hotel because the décor is really interesting and quirky (to someone who likes royal history..) I was lucky to be staying in one of the suites which was huge and had a massive comfortable bed - well worth the extra cost. It is right next to the train station and only a ten minute walk to... More 

Thank Loubear4
Level Contributor
5 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

We had our wedding day at the Queen Hotel and it was amazing start to finish, would highly recommend. Reasonably priced for a brilliant day! All the guests say how amazing the hotel is and how much they enjoyed staying there. The food was exceptional, wish I could have the sweet potato ravioli dish every day. Hats off to the... More 

Thank Lindsey M
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Wow. What a stunning place! We arrived bowing we would have to check out super early for a flight, and as soon as we got to our rooms we wished we were staying longer! The rooms are stunning, the staff are amazing, and the room service was beautiful. They even accommodated our 5:30am breakfast, which was also amazing!! Cannot recommended... More 

Thank S.C. C
Little Fransham, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

1st class hotel, very very spacious and comfortable rooms the staff are so polite and attentive, the breakfast in the morning was one of the best I've had, although I didn't need the railway station it was within a stones throw from the hotel

Thank cooldad1010
Canadian in Wales
Level Contributor
111 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I simply didn't expect to find such a quality hotel next to the Chester Train station. The interiors are glorious and quirky - from winding staircases and gorgeous outdoor tea areas to hilarious art and installations. The rooms were spectacular. we upgraded for 30. to a King's room - we had the 'Constantine Room' - a lovely view of the... More 

Thank HannahHughes
Middlesbrough, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

Very comfortable room, excellent breakfast. The location near to the station but still close to town was very good. The bar and lounge were also very good. My only complaint would be the car park charges which were a bit steep.

Thank John J
Swansea, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

I arrived at this hotel , not expecting much, as most hotels near the train stations are dire. However we walked into this hotel and it was stunning, the grand staircase, with the check in desk just in front. There were many people checking in and were dealt with swiftly and with a smile. We were given a room in... More 

Thank Yanto65
London, United Kingdom
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Another excellent stay, this is our second year that we have been there. The staff were very pleasant ,food,and rooms also were very good. Will be going back next year to explore Chester a little more. A very quirky hotel a mixture of modern and interesting deco which was very different. The train station is across the road plus a... More 

Thank Linda P
Stirling, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Great nights stay. Room are large and comfortable. We stayed on a groupon deal and it was great value. Received a drink on arrival and breakfast which was also very good. Hotel is only a 10 min stroll from everything very central. Would recommend.

Thank MTK90
Bilston, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Stayed here for one night in a kings suite. Rooms are very clean, bathroom modern with separate large shower and bath. Great night sleep - no noise from other guests slamming doors all the hours ! Had a meal in the Kings grill on the Saturday night. Service was a little slow, but taking into consideration it was 8.15pm on... More 

Thank 965leannep
Questions? Get answers from hotel staff and past guests. Ask a question

774 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (773)
Room/Suite (134)
Hotel & Grounds (173)
Dining (35)
View from Room (11)
Bathroom (37)
Business Center/Function Rooms (11)
Other (372)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chester hotels
0.7 mi away
Crowne Plaza Chester
Crowne Plaza Chester
#10 of 45 in Chester
4.0 of 5 bubbles 1,418 reviews
0.5 mi away
The Chester Grosvenor
The Chester Grosvenor
#4 of 45 in Chester
4.5 of 5 bubbles 1,803 reviews
0.2 mi away
Premier Inn Chester City Centre Hotel
Show Prices
Show Prices
Show Prices
1.3 mi away
Doubletree by Hilton Chester
5.6 mi away
Grosvenor Pulford Hotel & Spa
0.9 mi away
Abode Chester
Abode Chester
#17 of 45 in Chester
4.0 of 5 bubbles 1,834 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more   less 

Additional Information about Hallmark Chester The Queen, BW Premier Collection

Address: City Road, Chester CH1 3AH, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $107 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Chester The Queen, BW Premier Collection 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, TripOnline SA, Odigeo, Priceline, Agoda, Travelocity and Hotwire so you can book your Hallmark Chester The Queen, BW Premier Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hotel Style:
#8 Romantic Hotel in Chester
#8 Luxury Hotel in Chester
#9 Business Hotel in Chester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay