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The Chester Grosvenor

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The Chester Grosvenor
The Chester Grosvenor
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1,729 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
North Wales, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a relatively regular visitor to La Brasserie in The Chester Grosvenor hotel, I thought it was time to write a review of the (always, without exception) fabulous service of the staff and food at La Brasserie. Staff are always attentive and more than happy to accommodate any food or drink request that is asked of them. The décor is... More 

Helpful?
Thank FrankieRoeser
Letchworth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location ,perfect spot.great staff very friendly and very helpful .Very nice porridge breakfast it was very refreshing to be severed breakfast instead off marching up and down. Had lovely lunch and cocktails in the bar nice to sit and watch the world go by.

Helpful?
Thank Claire B
Blackpool, United Kingdom
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For location, quality of rooms and excellent service this has got to be one of the best hotels we have stayed at in Chester. It is located right on the main street but once inside you feel like you are in a secluded manor house in the countryside. The staff were very attentive from the word go, and went out... More 

Helpful?
Thank garyandmandy17
Telford, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

What an amazing experience, this place is so luxurious. The bed was enormous and so comfortable. The staff were so helpful and made us feel so special. Breakfast was excellent, the full English has the best sausages that I have ever eaten. The location is right in the centre of town and it has a valet parking service.

Helpful?
Thank Frankie D
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Frankie D Thank you for such a great review, and I was delighted to read that you enjoyed our breakfast sausages so much! It's also a pleasure to know that our team looked after you so well for your birthday celebration. Thank you for choosing The Chester Grosvenor to share it with, and I'm so pleased that the experience... More 

London, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed on night of ladies day races and used bar in evening. Great atmosphere whilst still being able to hear each other talk. Well mannered staff and excellent facilities. Good choice of breakfast all table waited right down to the Special K. We had a huge bedroom with separate bathroom and dressing room, all very comfortable. In a really good... More 

Helpful?
1 Thank scotland89
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear scotland89 The Chester Grosvenor has long been the place to stay during Chester Races and we've spent a lot of time in fine tuning our offering to ensure that we continue to deliver the vibrant atmosphere that racegoers seek, however without any compromise to the highest of standards. Thank you for such a kind review, and I was particularly... More 

Lancaster, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had an absolutely fantastic 2 nights stay to celebrate our 20th wedding anniversary. We couldn't fault it, what a lovely hotel supported by a fantastic team. Thank you all for being so helpful and making our stay so memorable. We would whole heartedly recommend a visit. A very pleasurable experience and we will definitely be back.

Helpful?
Thank Darren M
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Darren M How kind of you to leave such a fantastic review. We're all delighted to know that your wedding anniversary celebration here at The Chester Grosvenor was such a wonderful one, and happy that we were able to play a part. To know that we couldn't be faulted is a huge compliment! Thank you for such a positive... More 

Preston, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned from another wonderful stay,at Thr Chester Grosvenor. From the first moment to drive up to the entrance you are treated, so we'll. The rooms are spacious and spotless, the staff are really special every one of them. Situated right on the center of Chester, wonderful for shopping and site seeing. There are special offers , which are really... More 

Helpful?
Thank 106judy
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear 106judy What a lovely title to your review, we really do our best to live up to this every day. I fully concur with your thoughts about our excellent team, everyone here is proud to be part of the Grosvenor story and goes the extra mile to make every stay a truly memorable one. So it was a pleasure... More 

Northampton, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this wonderful hotel for one night prior to visiting Wales. Our stay was as enjoyable as our first visit about 12 years ago. The location right in the centre of Chester was perfect. The only problem was that the "free" WiFi did not work and none of the staff were able to help.......next stop was a Premier... More 

Helpful?
Thank 1shuttleworth
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear 1shuttleworth May I firstly say how delighted I am that the experience we delivered was just as enjoyable 12 years later, the hotel is only as good as it's team and we are lucky to have people with a real passion for continuing the Grosvenor traditions. I'm embarrassed however that our WiFi let us down, and do apologise that... More 

B
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I booked a couple of nights in a standard room as part of my husband's birthday treat, and mentioned this on the online form. When we arrived our room had been upgraded and a small birthday cake had been left in the room with a message from the hotel. A lovely touch. The room was excellent, as was the service... More 

Helpful?
Thank Sharon P
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Sharon P Many thanks for such a lovely recommendation, and I'm so pleased that we were able to help make your husband's birthday such an enjoyable and memorable one. We love celebrations, and are always delighted to do whatever we can to enhance the experience. Your thoughtful words are appreciated by us all, and I hope we will have... More 

Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is an excellent city hotel.The location is bang in the centre of Chester.The food is second to none and the full english cooked breakfast was to die for.The staff have a can do attitude and do their best to deliver for the guest.The rooms are city central A great luxury experience and even at luxury prices it still delivers... More 

Helpful?
Thank Stephen H
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Stephen H Sincere thanks on behalf of our amazing team for such a lovely review, it's always great to know when our efforts are appreciated. The Chester Grosvenor really is a very special hotel in the heart of this historic city, and we're proud to continue the traditions of quality and service that have made this building such an... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Simon Radley at The Chester Grosvenor
Simon Radley at The Chester Grosvenor
Cuisines: European, British, Gluten Free Options
La Brasserie
La Brasserie
Cuisines: European, British, Gluten Free Options, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $173 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
Hotel Style:
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
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