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The Chester Grosvenor

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Eastgate, Chester CH1 1LT England
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Traveler (1083)
360
Panoramas (18)
Dining (195)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 48 hotels in Chester
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Parking
Wifi
Sauna
Restaurant
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Facial treatments
Full body massage
Salon
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English
3698Reviews57Q+A100Room tips
Traveler rating
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Popular mentions
Manchester_1985 wrote a review Yesterday
Manchester, England21 contributions23 helpful votes
We stayed here on Sunday 13 June 2021 for my fiancé’s birthday and we won’t be returning! The spa was amazing but the hotel was disappointing. We had stayed before and loved it but won’t return. The staff were rude, the floorboards in the room above us creaked so they kept us awake until the room above went to sleep and woke us up when they did, the fridge in the room looked like it had been struck with a large implement as the front was bashed and the fridge didn’t close, there were dirty marks in the room when we arrived (on the doors and cup marks on the glass tops that hadn’t been cleaned), the breakfast staff were stood chatting behind the partition where we sat playing loud videos of a baby and made us feel very unwelcomed. My fiancé hadn’t even finished his breakfast when the waitress had her hand on his plate and was pulling it away while asking if he had finished. I have emailed the hotel but haven’t heard back so am sharing my honest review on here now.
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Date of stay: June 2021Trip type: Traveled as a couple
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mike c wrote a review Jun 12
Totnes, United Kingdom516 contributions204 helpful votes
We have been fortunate to stay in some great hotels around the globe and i would put the Chester Grosvenor amoung the top!..It was our first visit too lovely Chester and the hotel made our stay very memorable..this is a traditional hotel with doormen which is great...we had a lovely quiet room and had dinner in the brasserie on our first night..the food and wine were very good but what makes this hotel stand out are the staff..everybody we dealt with were charming but a special mention must be given to the waiting staff both at breakfast and dinner...lovely people and nothing was to much trouble ... this was 10 out of 10!...thank you
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Date of stay: June 2021
Cleanliness
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ChrisFoster wrote a review Jun 6
UK203 contributions164 helpful votes
We love The Grosvenor as a family. The location is ideal for shopping and visiting restaurants. I have seen other comments about the price of drinks - we go prepared to expect to pay the set prices. This ensures the well trained staff get paid and the upkeep of the building remains as it is. Drinks, food and service all excellent. Thank you.
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Date of stay: June 2021
Value
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Service
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Jonnyroberts wrote a review Jun 5
2 contributions1 helpful vote
Really nice hotel our room was 320 smashing view to the Eastgate clock.we had reservations for the Simon Radley tasting menu not being a conasuer of such things we didn't like any of the dishes or the constant flow of wine but that could be just our palate.lovely stay except really over priced I.e. a bottle of chardonnay £32 which retails @ £9.50.
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Date of stay: May 2021Trip type: Traveled as a couple
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helmart_9 wrote a review May 2021
Hucknall, United Kingdom48 contributions31 helpful votes
Lovely place,nice room and good food. The only real negative was the wine we had at dinner,it was £32 for a bottle of pinot grigio,it wasn't the best we'd had so I looked it up online, turns out it's a £7.49 bottle of wine .now don't get me wrong I did expect to pay that for wine at a place like this and I know there is a mark up but that is taking the Mick. We told the reception and they said they would pass it on to the restaurant. Don't expect any come back but at least we made our point.
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Date of stay: May 2021Trip type: Traveled as a couple
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PRICE RANGE
$179 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chester grosvenor hotel chester, the hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
80
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Frequently Asked Questions about The Chester Grosvenor
Which popular attractions are close to The Chester Grosvenor?
Nearby attractions include Escapism Chester (0.3 miles), Breakout Chester (0.2 miles), and Grosvenor Park Open Air Theatre (0.2 miles).
What are some of the property amenities at The Chester Grosvenor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chester Grosvenor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chester Grosvenor?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Chester Grosvenor?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Chester Grosvenor?
Conveniently located restaurants include Bean and Cole, Marmalade, and Atina Kitchen.
Are there opportunities to exercise at The Chester Grosvenor?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Chester Grosvenor located near the city center?
Yes, it is 0.3 miles away from the center of Chester.
Are any cleaning services offered at The Chester Grosvenor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chester Grosvenor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Chester Grosvenor?
Many travelers enjoy visiting Chester Cathedral (0.1 miles), Chester City Walls (0.5 miles), and Eastgate & Eastgate Clock (0.03 miles).