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The Chester Grosvenor

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The Chester Grosvenor
The Chester Grosvenor
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1,774 Reviews from our TripAdvisor Community

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Showing 1,751: English reviews
Wolverhampton, United Kingdom
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Brilliant location on Eastgate, adjacent to access point to city walls. Spacious room with quality furnishings. Efficient, well trained and helpful staff. Made to feel like valued guests. Simon Radley's Michelin starred restaurant within hotel and enjoyed a first class dining experience. Continental breakfast nice enough without being "wow". Full English didn't seem worth the extra payment. On the downside,... More 

Helpful?
Thank RobinB1957
Solihull, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

If you fancy a little bit of being treated well and being situated in the centre of a beautiful city then this is the right place for you. On our stay we were impressed by many things this hotel has to offer but in the main the staff are outstanding and they are polite, helpful, charming and are clearly highly... More 

Helpful?
Thank WelltravelledJill
Wirral, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

My friend and I decided to have afternoon tea at this restaurant in August, although a summer period the air conditioning felt quite high, making it an uncomfortable experience not just for myself but others who commented too. Despite the latter, the kitchen staff excelled, proving to be professional catering for my friends dietary needs. However, the beverages were a... More 

Helpful?
Thank Lynsey S
Wirral, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed at the Grosvenor on the night of our engagement at the end of June and it was a wonderful experience. The staff were attentive, thoughtful and welcoming, congratulating us on numerous occasions and the hotel itself was beautiful. We stayed in the Mayfair suite which was tastefully decorated and dined in La Brasserie which was,... More 

Helpful?
Thank Josie W
Nottingham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the hotel just for 1 night whilst travelling , and I must say it was great, very helpful staff, nice clean room and a awesome breakfast, really enjoyed the experience and no hesitation to recommend .

Helpful?
Thank Felley W
Leeds, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Lets start with the great news. The restaurant was simply lovely with fantastic food and even better service (provided by Becky on this occasion) Some of the best food I have tasted in a while and not too pricey. The Hotel however (bearing in mind it is not cheap) missed the mark with details being forgotten or just neglected. Paper... More 

Helpful?
Thank Mark W
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a lovely stay, staff very friendly and couldn't do enough for you. We had a drink in the Brasserie before we went elsewhere for dinner which was good. We took our 9 month old and it appeared to be no trouble at all, travel cot (with a sheet and blanket) unlike other hotels was provided. Great stay.

Helpful?
Thank Josie S
Atlanta, Georgia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Chester Grosvenor is a lovely hotel and we thoroughly enjoyed our stay. Our room was spacious, clean, and luxurious. We enjoyed breakfast at the hotel each morning and the service is some of the best that we've ever enjoyed. The staff is attentive and professional. Chester is also a lovely town to visit, full of charm and history. We... More 

Helpful?
Thank RGC_2011
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear RGC_2011 We're proud that so many reviewers comment on the level of service deiivered by our exceptional team, this is what The Chester Grosvenor has built its reputation on over 150 years and one of the reasons why the hotel is so well regarded. It was a pleasure to read such kind feedback and to know how much you... More 

Liverpool, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my partner have stayed here 3 times now , twice when we have been to cheater races and now for my birthday .It is the most beautiful hotel . Our suite was stunning my partner had arranged for flowers champagne and chocolates to be in the room ❤️ everything about our stay was impeccable . Food , wine... More 

Helpful?
Thank Francine R
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Francine R How lovely to be told that The Chester Grosvenor is your favourite hotel, and many thanks for your loyalty to us! The Grosvenor is a social hub in Chester during the Races with a great atmosphere, and is a very special place for a personal celebration. I'm so pleased that the hotel gives you both such great... More 

Chester, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for an overnight stay in one of the suites. Food was fantastic and beautifully presented This hotel overs some of the best customer service I have ever received. All staff including receptionist and bar staff couldn't have been better. Nothing was too much to ask.

Helpful?
Thank Claire H
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Claire H What a super title to your review, this really is what we try hard to achieve for every one of our guests and your recognition is warmly appreciated. We are lucky to have a wonderful team who care enough to deliver the best service day after day, and reading reviews such as yours makes it all worthwhile.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Simon Radley at The Chester Grosvenor
Simon Radley at The Chester Grosvenor
Cuisines: European, British, Gluten Free Options
La Brasserie
La Brasserie
Cuisines: European, British, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $183 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
Hotel Style:
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
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