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The Chester Grosvenor

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The Chester Grosvenor
The Chester Grosvenor
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1,677 Reviews from our TripAdvisor Community

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Showing 1,654: English reviews
Cap-Ferret, France
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a suite on the special B&B and dinner Sunday night deal. Dinner was in the Brasserie and was very good. The room, service, staff and food was so good we booked to return for 3 further nights. On those evenings we ate in the restaurant. Food and wine choice was excellent we met interesting other guests and and... More 

Helpful?
Thank phillywe
Lancashire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a short break at this hotel , we have stayed in and around Chester many times over the years but never stayed here until now. We chose to enter the postcode in to the Sat-Nav for the car park with direct access to the hotel lobby that made arriving so easy and ideal if it had been... More 

Helpful?
Thank 296Paul1961
Knutsford, United Kingdom
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous three days we had in Chester, the hotel is amazing, the staff were all very friendly and helpful and nothing was too much trouble. We had a lovely quiet room (214) which was so comfortable with everything you could possibly want in it. The bed was enormous and very comfortable, great bathroom with a bath and a... More 

Helpful?
Thank lizwhitenlp
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Chester Grosvenor for 1 night last Friday. The bed was very comfy and a large size. The staff were very attentive and were happy to help with recommendations. The lady on the front desk managed to book a table for Afternoon Tea for us the following day. The room was very clean. Definitely worth the money.... More 

Helpful?
Thank manfreo
Chester, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We booked in for the evening Simon Radley 8-course Taster Menu. This was a special evening for us as we were celebrating our 40th Wedding Anniversary. I love the way the staff treat the guests; it made me feel welcome and special. We were shown to the lounge first of all and given olives and roasted honeyed almonds with our... More 

Helpful?
Thank Sheila C
Oldham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Well what can I say about this Hotel. You will not be disappointed at all. I stayed in a suite which does not fall short of luxury. The staff are very helpful and the food is fantastic. I will be go there again the next time I visit Chester.

Helpful?
Thank bucko71
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear bucko71 Many thanks for your recommendation, and we're delighted that you enjoyed The Chester Grosvenor so much. We're very proud of our super team who really do go the extra mile to give our guests a comfortable and enjoyable stay. It's good to know that you will be returning, and we look forward to welcoming you back. Kind regards.... More 

uk
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just stayed at hotel , great location and nice rooms. Only downside there is no milk in rooms with tea and coffee , don't understand why ?? Would I go again , most definitely yes ... Nice touch for car being took to car park .staff friendly . In the centre of Chester .

Helpful?
Thank Hols1111122222
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Hols1111122222 Many thanks for your review and I'm so pleased that you enjoyed your experience of The Chester Grosvenor. I was sorry however to read your comment with regard to the lack of milk in your room, the milk is placed in the minibar for refrigeration and a card is placed on the hospitality tray to inform our guests... More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow, what a fantastic place. Staff fabulous, couldn't do enough for you. My husband requested an upgraded room for a birthday treat, and what an upgrade. He then surprised me with an hours massage in the spa. And again the staff couldn't do enough for you, lovely relaxing hour. I can honestly say was the nicest friendliest place i have... More 

Helpful?
Thank Heskey13
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear Heskey13 It was a pleasure to welcome you and your husband for your birthday celebration, and we're only too delighted that you enjoyed it so much! Your kind words are truly appreciated by us all, it's always good to know when we've surpassed expectations and given our guests a memorable experience. Thank you so much for taking the time... More 

Chester, England
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent a relaxing Sunday night at the Grosvenor and cannot fault it. The staff were friendly and welcoming, the room was comfortable, quiet and very clean and the hotel in general was excellent. Breakfast was excellent and the staff were very helpful. I would love to have stayed longer and taken advantage of the facilities.

Helpful?
Thank RobChester
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear RobChester Thank you for such a kind review, which is a great compliment to all of our fantastic team. I do hope you will have the opportunity to return before too long and experience more aspects of The Chester Grosvenor, if I can personally be of assistance to you then please don't hesitate to contact me at any time.... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We booked two rooms for two nights. Parking and reception were easy and we were welcomed warmly and efficiently. The rooms were quiet as requested and very well appointed. We dined in the Brasserie . Menu a little limited but delicious with a more than adequate glass of wine included. Lovely continental breakfast included with our offer/deal. Only little moan-... More 

Helpful?
Thank maybeme2016
TheChesterGrosvenor, Harry Shepherd, Resident Manager at The Chester Grosvenor, responded to this review

Dear maybeme2016 Thank you for taking the time to share your experience of The Chester Grosvenor and whilst delighted that your stay was overall a positive one, I was sorry to learn of the disappointments that you encountered. If you would be kind enough to contact me directly with the date of your stay I will be only too pleased... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Simon Radley at The Chester Grosvenor
Simon Radley at The Chester Grosvenor
Cuisines: European, British, Gluten Free, French
La Brasserie
La Brasserie
Cuisines: European, British, Gluten Free, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $175 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
Hotel Style:
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
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