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Brookside Hotel

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1 room 2 adults 0 children
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389 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Scotland
Reviewed October 15, 2014

We booked an over night stay a couple of weeks ago and were disappointed to be given a basement room which was very small, dark and had a dreadful smell of dampness. I did want to complain however as we were only staying for one night my partner said not to bother. On the positive side the staff were pleasant...

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1Thank janisScotland
Ramsey, Isle Of Man
Reviewed October 4, 2014

Stayed here because my daughter's University accommodation fell through and she could not move into her flat until 14th October, so joined her to show support. The Proprietor and staff went out of their way to be helpful. I had to return home but felt I had left our daughter in safe hands. The rooms are lovingly decorated and clean...

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1Thank Julia C
Mariongillyhow, Owner at Brookside Hotel, responded to this review

It has been our absolute pleasure to look after such a caring family. We wish your beautiful daughter all the best in her studies and hope she will keep in touch. Our best wishes to you all Marion and all the staff at The Brookside Hotel

nottinghamshire
Reviewed October 3, 2014

I stayed here along with old friends from the early 70s reuniting in the Chester area. We chose this hotel because of its reasonable price, its proximity to Chester town centre, free onsite parking and generally positive Trip Advisor reviews. LOCATION Avoid the sky-high prices of staying in central Chester and stay here instead for half the price. Only 15-20...

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2Thank MyDearOldThing
Reviewed September 30, 2014

Stayed here twice now, both visits were good. Decent price and really was a good hotel. Great location, only a 10 minute walk from the centre and the breakfast in pretty good.# Would definitely stay again.

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1Thank Daveorourke
Orlando, Florida
Reviewed September 23, 2014

We found the public rooms to be homey and charming, with a nice secluded patio outside. The staff was very friendly and helpful and the wifi adequate. Yes, there are overmany doors on the stairs and narrow hallways, but that comes with the whole Listed Building thing and adds to the experience. It is in a residential district, so the...

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1Thank DMacQue
canvey island u.k
Reviewed September 22, 2014

Stayed here for three nights(15th to 18th sept 2014).the four of us (2 couples)received a very warm welcome on arrival,and after being given helpful information about chester and surrounding area we were shown to our rooms,both rooms were very clean and tidy. Breakfast was very good with plenty of choice,full english or continental,cereals or yoghurt. Dinner was good too,could have...

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Thank patphil71
Lincs
Reviewed September 18, 2014

We were given a family room on the night we stayed as the hotel was full. We were only charged the normal double room rate which was good of them. The hotel is ideally situated a brisk, very brisk, 10 minute walk fom the city centre. It has limited on site parking but a really good, CCTV guarded overspill car...

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Thank majdf18148
Belfast, United Kingdom
Reviewed September 18, 2014

I chose to stay at this hotel because of its proximity to my family and to Chester City Centre. It is a great place to stay and I had a lovely time. The hotel is a little old fashioned but there is nothing wrong with that. My room was very comfortable with everything that I would need. The breakfasts were...

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Thank JOWW8
Adelaide, Australia
Reviewed September 2, 2014

We stayed 2 nights and enjoyed our time here, we received a very nice welcome and the staff although a bit limited did appear go do their best to accommodate the guests throughout our stay. Breakfast was of a good quality and the staff were friendly also. Our room was nicely appointed and clean and with the hotel only a...

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1Thank jason t
Wokingham, United Kingdom
Reviewed August 17, 2014

Stayed here for 2 nights in early August 2014. Chosen because walking distance from Chester and free parking. Very disappointed with room, a family room cramped with an extra single bed when we were a couple and that was clear from our booking. It was a gloomy room with dark furniture and the only chair had a broken seat. The...

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4Thank HMHZ
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 

Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $102 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Brookside Hotel Chester
Hotel Style:
#4 Business Hotel in Chester
#15 Romantic Hotel in Chester
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Questions & Answers

Here's what travelers have asked, with answers from Brookside Hotel staff and other travelers.
4 questions
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Questions? Get answers from Brookside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One side is facing a road however it was pretty quiet due to a bridge being reconstructed, traffic wasn't really an issue.”
C7529KZsarahf, Feb 27, 2017 | Read review
“free parking!”
acinorev, Dec 12, 2016 | Read review
“Room 10 highly recommended, modern, easy accessible walk in shower, good location overlooking front of hotel but not too noisy.”
caroleh915, Dec 11, 2016 | Read review
“Don't know about the other rooms, but beware of Room 25 bed & shower!”
seethebay, Nov 25, 2016 | Read review
“We opted for a superior double room @ £124 a night,we had room 19, stairs,corridors ,views of the car park is what you get.”
925philiph, Nov 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question