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Premier Inn Chester City Centre Hotel

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Premier Inn Chester City Centre Hotel
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1,955 Reviews from our TripAdvisor Community

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Showing 1,929: English reviews
Kendal, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from a fabulous weekend in Chester! The hotel was in the centre of a beautiful city & perfectly located for all that we required, including being in walking distance of the Racecourse, the main reason for our stay. The staff were exceptional, a friendly face & a big smile to greet you means everything, especially when... More 

Helpful?
Thank bonedrykendal
Bellingham, WA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel/room were very clean. Perhaps my expectations of European vs. US "budget" hotels are a little different. The room was pretty bare bones. The bathroom did not have an outlet to plug in any electronics and there weren't any washcloths provided, so I ended up having to buy some at a local pharmacy to wash my face (only 1... More 

Helpful?
Thank Lizzylock
North Yorkshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent night's sleep, wonderful service from staff. Particularly helpful woman on the desk who let us leave our bags there on our last day so we could enjoy the day without getting backache! Would stay again :)

Helpful?
Thank hannahl123
London
Level Contributor
183 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You know what you are getting with a Premier Inn, but still, staff attitudes can make or break even just a one night stay. The welcome was warm, whenever any member of staff passed me there was a cheery "hello", "Good Evening" or 'Good Morning" which really makes a difference. Breakfast was fine - nothing exceptional. There are warnings of... More 

Helpful?
Thank JSM8
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was extremely impressed with this hotel. The staff, especially at check-in, were really pleasant and helpful. The room, and the bathroom, were very nice, and the breakfast was good. Also the location was perfect for me, within easy walking distance of both the railway station and the city centre, and there was a great pub (the Old Harkers Arms),... More 

Helpful?
Thank Michael S
Cambridge
Level Contributor
330 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here at the weekend and found it a great experience. It's close to bars and restaurants and the staff were lovely. Cherie on reception deserves special mention, she always had a smile and was so helpful, even helping us sort out a mix up in our booking because we booked on line and made a mistake with the dates.... More 

Helpful?
Thank JKerr88
St. Helier, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

As with all Premier Inns now you get the standard room with basic supplies which is expected so can't really fault the room, it was clean and tidy and had tv and extra pillows. Location is great, it's a 5 minute walk to the train station and 10 to the main shopping centre. Not much noise pollution given its a... More 

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Thank Pocketfeathers
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent value £65 - can always rely that the beds will be good and firm. Clean, new. Excellent service and polite staff. Limited on street free parking over night - NCP a couple of minutes away but it does mean carrying luggage.

Helpful?
Thank Tracey T
Llandrindod Wells, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We have stayed here in the past. The common denominator seems to be a lot of noise at night. Don't stay here if you want a good night's sleep. Screaming and shouting foul language in the corridor kicking and banging doors at quarter to one in the morning. We stayed in room 307. You would NOT want to bring children... More 

Helpful?
Thank enigma413
WhitbreadHotels, Online Customer Service at Premier Inn Chester City Centre Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. I am sorry that on this occasion we failed to provide this due to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

This was our first stay in a Premier Inn and I can't fault it. Amazing value for money. We had a family room which was adequate for our needs. Clean, beds comfy and good shower. The only thing to note is there are no fridges in the room (we were traveling with cold food items for our two year old).... More 

Helpful?
Thank A TripAdvisor Member
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 

Additional Information about Premier Inn Chester City Centre Hotel

Address: 20-24 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Price Range: $64 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Chester City Centre Hotel 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Premier Inn Chester City Centre Hotel Chester
Hotel Style:
#2 Best Value Hotel in Chester
#3 Family Hotel in Chester
#3 Romantic Hotel in Chester
#7 Business Hotel in Chester
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