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Poets House Hotel and Restaurant

Traveler (256)
Room & Suite (103)
Dining (35)
Certificate of Excellence

About

#2 of 4 hotels in Ely
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located

Location

Full view
93Great for walkers
Grade: 93 out of 100
32Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
772Reviews
9Q+A
100Room tips
Traveler rating
  • 472
  • 168
  • 80
  • 37
  • 15
Time of year
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Language
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  • English
Popular mentions
Our reason fir the visit was to attend the 2000 Guineas at Newmarket races and the hotel location for this was excellent! We had 2 rooms and both were lovely, the service was good, the staff were very friendly and helpful. The bar was relaxing and the the food (breakfast and in
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Response from Customer_Champion, Guest Relations Manager at Poets House Hotel and Restaurant
Responded May 21, 2019
Thank you so much for taking the time to review your stay at Poets House over the Guineas weekend. The bar is a lovely place to relax and enjoy a drink, coupled with the new lounge – it makes the perfect place to relax at a busy time for the race goers! We look forward to welcoming you back to the hotel soon! With kindest regards
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The hotel did not meet with my standards for the price charged. The breakfast was beyond horrific, the poached egg was hard on the first day and the scrambled egg resembled rubber. In the room I was extremely dissapointed no cups for washing my teeth with and the room was not
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Response from Customer_Champion, Front Office Manager at Poets House Hotel and Restaurant
Responded Apr 27, 2019
Thank you for taking the time to review your stay with us at Poets House. We are saddened to read of your disappointments in such review, after discussion with you prior to your departure we had hoped to have appeased some-what what was clearly a disappointing stay for you. We have, as mentioned, noted your comments and since your departure considered your feedback and have discussed with our housekeeping team and chef the details you provided. We have also considered your comments with regards to a glass in the bathroom – to rinse after you have brushed your teeth.
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A very relaxed atmosphere but at no time did we feel we were not attended to. When we arrived our room wasn't quite ready so sat and had a pot of tea. Comfortable seating and a gorgeous view of ducks going for a walk! Our room had a great view of the church and green. And a
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+1
Stayed here for 4 nights for a work visit. Hotel room is very nice, great shower and luxury room. Area is fairly quiet, breakfast very good. Hotel is great for a peaceful stay, no noise and everyone seemed relaxed.
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Response from PoetsHouse, Guest Relations Manager at Poets House Hotel and Restaurant
Responded Apr 5, 2019
Thank you for your lovely review of your stay at Poets House! It is certainly a fantastic hotel for a relaxing break, even if you are working too! We hope to be able to welcome you back to The Poets House soon! With kind regards The Poets House Team
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I stay in a lot of hotels albeit this one stands out as being a little bit quirky with great bedrooms. Staff are friendly however I was surprised to learn that the restaurants don’t take orders after 8pm, maybe it’s a hangover from times before we had electric lights 😂
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Response from PoetsHouse, Guest Relations Manager at Poets House Hotel and Restaurant
Responded Apr 5, 2019
Thank you very much for taking the time to review your stay at Poets House! We are pleased to hear that you found the staff friendly and the bedrooms great! The restaurant is normally open until 9pm, however this is subject to demand on the night - we are glad you enjoyed your steak from our grill menu in the comfortable lounge. We hope to see you again soon! With kind regards The Team at Poets House
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PRICE RANGE
$159 - $310 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEly
NUMBER OF ROOMS
21
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