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Poets House Hotel and Restaurant

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Traveler (405)
Room & Suite (184)
Dining (54)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#1 of 4 hotels in Ely
Location
4.8
Cleanliness
4.8
Service
4.5
Value
4.2
Travelers' Choice
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Meeting rooms
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, Polish, Portuguese, Romanian and 1 more
1,021Review13Q+A100Room tips
Traveler rating
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Popular mentions
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Escape150261 wrote a review Apr 15
1 contribution
We live reasonably local and were looking for a special meal to celebrate our anniversary, the Poets House did not let us down! Whilst we only saw the reception and dining areas this is just a really pleasant place to be, from the tasteful decor to the very welcoming staff. We were attended to by Elliot and Michaela, both of whom were extremely attentive without being obtrusive. Food was excellent with the Panko Halloumi Fingers a particular highlight. Whilst this was the first time we had visited it will certainly not be the last.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacqueline M wrote a review Mar 2024
United Kingdom4 contributions1 helpful vote
A quiet get away with my partner turned out to be an absolute dream at the Poets House Hotel. We were immediately made to feel welcome and all staff went way above the call of duty. The bedroom was huge, the bed comfy, the bathroom immaculate - I could not fault this choice in anyway. Ely is beautiful and this hotel made it even better.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Dear Jacqueline, Thank you so much for your amazing 5 star review ! The team will be thrilled with your feedback, and that you loved the beautiful bedroom too! They really are quite special, especially the copper baths! We hope to welcome you back to Poets again soon! With kind regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen B wrote a review Mar 2024
Biddenden, United Kingdom12 contributions5 helpful votes
We had the most wonderful time at poets house , personal service , attentive friendly staff As it was my birthdays they kindly offered us a lovely cocktail of our choice , dining experience was very special and food was lovely our waitress at dinner was so kind and friendly
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: A lovely place to stay fir a visit to Cambridge , the cathedral in Ely is stunning and lovely walks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Dear Karen, Thank you so much for your fabulous 5 star review ! We enjoy celebrations very much, and so pleased you enjoyed your cocktails and dining experience at Poets ! Thank you again Karen, we hope to see you again soon! With kind regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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andaid wrote a review Mar 2024
Diss, United Kingdom14 contributions14 helpful votes
Myself and 11 of my closest friends have just spent a fabulous weekend at this hotel. From the first moment I reached out to the hotel to book for a party of 12, nothing was too much trouble and this made the booking to our exact requirements seamless. On arrival the first thing to highlight is the location, the views from the hotel and its proximity to the Cathedral are second to none. Then the rooms; they do live up to the pictures and the whole hotel is presented to an exceptional standard. Food and drink does not disappoint! really lovely bar with excellent service and a great range of handmade cocktails and the dining experience is special where you definitely won't leave hungry and all our dietary requirements were met! Massive thank you to all the staff who looked after us and made our visit really memorable, with a special thanks to Sara and Christine.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Don't be put off by the no -onsite parking, the hotel have thought this through really carefully...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Thank you so much for your fantastic 5 star review ! It was lovely to meet you all and see you all relax and enjoy your weekend together! We love such gatherings and being able to make your stay so special and the team were thrilled to read your comments - thank you ! We hope to see you again soon! Kind regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJTheHungryPlumber wrote a review Mar 2024
Cambridge, United Kingdom69 contributions10 helpful votes
Went for Sunday lunch. Had smoked salmon with prawns, came with toast and a lovely dressed salad. Sirloin of beef with all the trimmings was absolutely fantastic. Every ones desert was delicious. This was made all the better by the excellent service. We go out for Sunday lunch regularly and this is the best we have had for ages! Thank you poets house
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Thank you so much for your great feedback with regards to your Sunday lunch at Poets ! The team were very pleased to read your comments and we do hope to see you again soon ! With kindest regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alasdair M wrote a review Mar 2024
Limpsfield, United Kingdom50 contributions39 helpful votes
Very pleasant stay in a generally excellent hotel. Location, general areas, room and staff would have rated a five star review but overall felt the hotel was let down by dinner in its restaurant. It wasn't particularly bad, it just didn't measure up to expectations provided by the rest of the hotel. The starters (Smoked Salmon and Cod Goujons) were uninspiring and the steaks were just about OK, that's all. On the other hand, breakfast in the same restaurant was excellent. Looking at other reviews, there seems to be a bit of inconsistency in this area. The Dinner, Cocktails, Room and Breakfast package booked through Secret Escapes provides good value. Management might consider installing Nespresso or similar coffee facilities in the rooms.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Rooms overlooking Cathedral are recommended. If not on a dinner inclusive deal, probably worth...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Thank you for taking the time to review your visit to Poets House. We very much appreciate your feedback and we take all comments on board and discuss as a team. We are always changing our dishes on all our menus and take on board customer feedback. Thank you again for comments and we do hope that you will return to Poets again. With kind regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracie R wrote a review Feb 2024
Lincoln, United Kingdom251 contributions66 helpful votes
had a pre booked table on the Saturday night., for a weekend visit to our son and his partner in Ely. Nice meal, good choice of drinks. Lovely and friendly staff. spotlessly clean, restaurant and toilets. nothing too much trouble. convenient central location
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded 1 week ago
Thank you for taking the time to review your visit to Poets ! Thank you also for your lovely comments with regards to the team and how friendly they are. All reviews are shared with the team, and they enjoy reading such comments! We hope to see you again at Poets! With kindest regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paddy R wrote a review Feb 2024
Manchester-by-the-Sea, Massachusetts5 contributions
It is a modern hotel within easy walking of town. The staff is outstanding and fixed minor problems quickly and with a smile. We stayed for five days and felt quite at home. The breakfast is wonderful and the lounge a perfect spot for afternoon tea. It seems to be a favourite spot for locals and business people for lunch
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded Feb 24, 2024
Thank you so much for your lovely 5 star review! It was such a pleasure to welcome you to Poets, and so pleased you relaxed and enjoyed your visit to Ely. It was lovely to meet you both, and we very much look forward to welcoming you back soon! With kindest regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robinhoodie wrote a review Feb 2024
Ely, United Kingdom98 contributions48 helpful votes
We had the roast beef which was served in the middle of a passé heap of chopped root vegetables under a rather good Yorkshire pudding surrounded by a small moat of pleasant gravy. A dish of more vegetables then arrived of which the highlights were the excellent cauliflower cheese and delicious roast potatoes. However, the little mound of shredded green cabbage was unimpressive. Once untangled from the heap, the beef appeared to be perfectly roasted and was tasty albeit a bit chewy, possibly because it had been sliced more with the grain than across it. I had the Camden Town pale ale and found it not at all to my taste. Also, it was far too cold to have with a roast lunch. No cask ales were available. The sticky toffee pudding was expensive yet rather small and bland. It was served with a tiny part-scoop of ice cream. The staff were welcoming, kindly, helpful and attentive. The dining room is pleasant and the tables are well-spaced. However, the sightly sagging chairs were uncomfortable and too low for people of average height or less. Overall, we enjoyed our lunch and appreciated the good service.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded Feb 24, 2024
Thank you for taking the time to review your Sunday lunch at Poets House. Your comments have been communicated back to the team who will be very pleased with your comments regarding the service and your lunch. We review all feedback and your comments with regards to the green vegetables, sticky toffee pudding (which is normally a quite a large portion! ) and the beef have been taken on board and we will address any issues. Thank you again, and we hope to see you again soon! With kindest regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M2705MZmartin wrote a review Feb 2024
London, United Kingdom8 contributions12 helpful votes
I can definitely recommend this lovely Hotel, friendly staff and excellent food. Recommend getting one of the rooms facing the Green, you have nice views of the green, Church and Cathedral. Only slight drawback with the Hotel is you need to park your car about 5 mins walk away.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Poets House Hotel and Restaurant
Responded Feb 24, 2024
Thank you so much for your 5 Star review of your stay at Poets House! The view of St Mary's Church and Ely Cathedral is a real treat, quite breath taking! We are pleased you enjoyed the menus and also appreciated the service from our great team! Thank you, and we hope to see you again soon! With kindest regards Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$222 - $329 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCambridgeshireEly
NUMBER OF ROOMS
21
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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POETS HOUSE HOTEL AND RESTAURANT - Updated 2024 Prices & Reviews (Ely, England)

Frequently Asked Questions about Poets House Hotel and Restaurant
Which popular attractions are close to Poets House Hotel and Restaurant?
Nearby attractions include Ely Cathedral (0.2 miles), Oliver Cromwell's House (0.06 miles), and The Stained Glass Museum (0.2 miles).
What are some of the property amenities at Poets House Hotel and Restaurant?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Poets House Hotel and Restaurant?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Poets House Hotel and Restaurant?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Poets House Hotel and Restaurant?
Yes, free parking is available to guests.
What are some restaurants close to Poets House Hotel and Restaurant?
Conveniently located restaurants include Marmalade & Jam, Old Fire Engine House, and Urban Fresh Ely.
Is Poets House Hotel and Restaurant located near the city center?
Yes, it is 0.2 miles away from the center of Ely.
Does Poets House Hotel and Restaurant offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Poets House Hotel and Restaurant?
The staff speaks multiple languages, including English, Portuguese, Polish, Romanian, and Slovak.
Are there any historical sites close to Poets House Hotel and Restaurant?
Many travelers enjoy visiting Ely Cathedral (0.2 miles), Oliver Cromwell's House (0.06 miles), and Stretham Old Engine (0.4 miles).
Does Poets House Hotel and Restaurant have any great views?
Yes, guests often enjoy the city view available here.