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Poets House Hotel and Restaurant

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St Marys Street, Ely CB7 4EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (312)
Room & Suite (88)
Dining (56)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Poets House Hotel and Restaurant
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Ely
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Polish, Portuguese, Romanian and 1 more
871Reviews9Q+A100Room tips
Traveler rating
  • 527
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  • 87
  • 43
  • 16
Time of year
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Popular mentions
OxfordStrasser wrote a review Nov 21
Oxford100 contributions57 helpful votes
We stayed here after having walked from Ely to Cambridge and caught the train back. The rooms are expensive for this area of the world but most definitely worth it. During our 25-mile walk we worried about whether we would get the advertised free-standing bath but we needn't have done so as it was waiting for us on arrival. The rooms are huge. In addition to the freestanding bath in the large bedroom we also had an enormous walk-in shower room. According to the floorplan, our room was one of the smaller ones. The hotel has been refurbished the year so everything is in good decorative order. The bed was a super-king and very comfortable and the breakfast was freshly prepared. We can highly recommend the Poets House. Less so the walk between Cambridge and Ely which is rather dreary and monotonous with very few features to justify the five hours that it took in driving rain.
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Date of stay: November 2020
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CalPat1987 wrote a review Oct 2020
5 contributions2 helpful votes
Currently sat on the train home following a perfect night's stay at Poets House with my wife, and felt it only right that I leave a review to document how excellent the overall experience was. It was a rainy day in Ely but that didn't dampen our spirits at all - if anything, it just meant we made the most of this fantastic hotel. We were immediately made to feel welcome upon arrival and asked if there was anything we needed... an ice bucket for the champagne was swiftly provided! The moment we stepped into the hotel room we felt immediately at ease. Ideal layout, classy decor and lighting whilst still retaining plenty of character. The deep copper bath in the bedroom being a stand-out feature. After relaxing in the room for a few hours we headed down for cocktails in the bar followed by a meal in the restaurant. Again, the service was perfect. Both our barman and waitress were friendly, professional and accomplished at their jobs. Our meal was delicious. We hadn't originally planned on eating in the restaurant but we're delighted we did. Gave us something nice to dress up for, but could be as formal or casual as you wanted it to be. Most importantly though, the food and service was top quality. The same can be said for breakfast the following morning. Finally, the way this hotel dealt with the COVID-19 situation should be a shining example to all others in the hospitality sector. We stayed at a different hotel earlier in the year which just got everything wrong. Poets House, however, was exceptional. All the necessary safety measures in place, with none of the frustration, and no compromise on quality. We have, and will, highly recommend Poets House to friends and family.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Guest Relations Manager, Sales at Poets House Hotel and Restaurant
Responded 2 weeks ago
Wow! What an amazing review and one that the team will probably read over and over again in these testing times when operationally, it can be quite challenging. Reviews, such as yours, can instantly uplift the morale of the team! We all enjoy providing the best service, atmosphere and environment where guests can relax and enjoy themselves, away from all the stresses of everyday life. We love the seeing guests relaxing in our lovely cocktail lounge, watching the bar team shaking the very best cocktails! We hope that we have the pleasure in welcoming you back to Poets and THANK YOU again for your kind comments and also the recommendations too! With kindest regards Christine
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Helen S wrote a review Oct 2020
1 contribution
First time away from home since lockdown but there was no need to worry at all. The hotel felt very safe with plenty of Covid safety measures and social distancing in the bar and restaurant. The food at diner and breakfast was excellent. All staff were very welcoming and reassuring in how we all need to behave to stay safe. Well done and thank you
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Guest Relations Manager, Sales at Poets House Hotel and Restaurant
Responded 2 weeks ago
Thank you so much for your lovely 5 star review of your stay at Poets House! We are very pleased you felt safe with our safety measures and social distancing and you found the food to be excellent too. We pride ourselves in offering a warm welcoming environment and the team will be very pleased to read your feedback with regards to this. We hope that we have the pleasure in welcoming you back to Poets, perhaps for one of our Winter Getaway breaks when we hopefully return to some normality! With kindest regards Christine
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sue f wrote a review Oct 2020
London, United Kingdom31 contributions21 helpful votes
excellent hotel. Room great , we had view of cathedral. Bath very comfortable and unusual. The staff were excellent, friendly efficient and helpful. Cleaning of room excellent too . Breakfast good. All covid secure .
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Date of stay: October 2020
Rooms
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Response from Guest Relations Manager, Sales at Poets House Hotel and Restaurant
Responded 2 weeks ago
Dear Sue! Thank you very much for taking the time to review your stay at Poets House in October. The team will be so pleased with your comments with regards to how efficient and friendly they are together with your feedback about the cleanliness and great breakfast too! We hope to see you again soon! With kindest regards Christine
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Jodie Blaaser wrote a review Oct 2020
1 contribution1 helpful vote
The food was amazing the afternoon tea was very nice and very nice place very cozy especially during cold times. Very nice staff. Chloe, James, Andreea we're all very nice when serving us. Would definitely recommend.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from Guest Relations Manager, Sales at Poets House Hotel and Restaurant
Responded 2 weeks ago
Dear Jodie, Thank you so much for your lovely 5 star review of your afternoon tea at Poets ! The team will be delighted to read your comments and we look forward to seeing you again soon! Perhaps we will see you back again in December for one of our delicious festive afternoon teas ! With kindest regards Christine
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PRICE RANGE
$174 - $263 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCambridgeshireEly
NUMBER OF ROOMS
21
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Frequently Asked Questions about Poets House Hotel and Restaurant
Which popular attractions are close to Poets House Hotel and Restaurant?
Nearby attractions include Ely Cathedral (0.2 miles), The Stained Glass Museum (0.2 miles), and Oliver Cromwell's House (0.06 miles).
What are some of the property amenities at Poets House Hotel and Restaurant?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Poets House Hotel and Restaurant?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Poets House Hotel and Restaurant?
Yes, free parking is available to guests.
What are some restaurants close to Poets House Hotel and Restaurant?
Conveniently located restaurants include Old Fire Engine House, Prince Albert, and The Almonry.
Is Poets House Hotel and Restaurant located near the city center?
Yes, it is 0.2 miles away from the center of Ely.
Does Poets House Hotel and Restaurant offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Poets House Hotel and Restaurant?
The staff speaks multiple languages, including English, Portuguese, Polish, Romanian, and Slovak.
Are there any historical sites close to Poets House Hotel and Restaurant?
Many travelers enjoy visiting Ely Cathedral (0.2 miles) and Oliver Cromwell's House (0.06 miles).
Is Poets House Hotel and Restaurant accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.