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Holiday Inn Cambridge

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Holiday Inn Cambridge
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869 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Little Eccleston, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We had a really pleasant stay in a very tidy, clean and spacious room with twin beds. They were very comfortable even with my bad back! The breakfast was excellent and so much choice too. It was lovely to see the General Manager, Mr Robin Hutton, welcomed people to breakfast and even came round with a plate of pancakes for... More 

Helpful?
Thank Peter B
Cardiff, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Reception staff very helpful. I'd asked for room near lift as we both have health problems,and we were given a ground floor room quite near reception. We especially appreciated fridge in room, as the weather was very hot. Comfortable beds, and excellent food in the restaurant, made this our best stay in a Holiday Inn. As a holder of an... More 

Helpful?
Thank Stella D
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Stella, thank you for your 5 star review. We are delighted that you had your best stay ever in a Holiday Inn at our Cambridge hotel and that you found our rooms comfortable, reception staff helpful and our food excellent. Perhaps on your next visit you may be able to make use of our pool and leisure facilities which... More 

London, UK
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff were extremely helpful and when we asked if we could check in a little earlier, they checked our room, it was ready and let us check in - which was a life saver with two kids who were tired of being in the car! Room was a family room, massive. 2 double beds and a double sofa bed... More 

Helpful?
Thank EmanuelaR70
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear EmanuelaR70 Thank you for your 5 star review, we are delighted you and your family had a wonderful stay at Holiday Inn Cambridge and that you were able to make use of our pool, sauna and steam room situated in our Spirit Health Club. Although we do advertise that check in is from 2.00 pm our friendly and helpful... More 

Leicester
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited here with work. The rooms are very average and need an upgrade desperately. No towels in my room for me to use, had to go to reception. The restaurant food was good but it took a very long while to arrive. The breakfast was nice and the service was better here. I would visit again.

Helpful?
Thank Aly1006
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Aly, thank you for your review which we appreciate. Firstly please let me apologise for the fact that the towels were not available for you on entering your room. We are pleased to hear that this short fall was rectified . We are in the process of refurbishing our rooms and as you can imagine having 161 rooms we... More 

Knowle, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We used the Holiday Inn for our base, whilst visiting Newmarket, full tour and racing,City Tour of Cambridge and Duxford. It was extremely busy and of course there are always some glitches, room cards being the most troublesome, but always dealt with promptly and all staff being pleasant and helpful.Bar service excellent , food was allround good too. Breakfast plentiful... More 

Helpful?
Thank Mjadventures1948
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Guest, many thanks for your review which we appreciate. Our aim is to ensure that guests have a great experience and we are pleased we met your expectations. We were delighted to read that you enjoyed not only the plentiful food but also the efficient service from our staff in the restaurant, bar and on reception . We are... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Firstly I'm genuinely shocked at how bad my room was, I'm saddened that guest relations haven't bothered to email me. It was by far the dirtiest most disgusting hotel I've ever been too. ( I've been to Sierra Leone) The electrics in the room were lethal. Faeces behind toilet, filth everywhere. Stank of dogs.

Helpful?
Thank Cantgetatan
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Cantgetatan, Thank you for your most valued comments following your recent stay with us. I understand that our General Manager contacted you last week, to apologise most sincerely that you experienced shortfalls with our services on this ocassion and each of your points raised have been taken most seriously and addressed by our team. Should you wish to speak... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Well where do I start; The Hotel? The Motel? THE HOLIDAY INN - Cambridge! We were greeted by on reception by Eleni & Naemi Both very professional. Check in was a breeze. Good facilities of a pool and a gym. We had dinner in the hotel. Which was absolutely LOVELY. Would recommend eating in the hotel as its a bit... More 

Helpful?
Thank Jonathan H
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Jonathan, thank you for your 5 star review which we appreciate. Eleni, Noemi and James will all be recognised by management , however I am sure they would all say they were just doing their job, but it's nice to hear you found them all very professional in their roles within the hotel. We are pleased you enjoyed and... More 

Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here overnight last week with our American friends. When we were told what rooms we were in we were directed in the right direction. We were put on the 2nd floor and we had to struggle with our cases up the 2 flights of stairs. We weren't told at all if there was a lift or not and there... More 

Helpful?
2 Thank katiewintle
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Katie, many thanks for your review which we appreciate . Unfortunately the hotel doesn't have a lift however our reception staff are always willing to arrange for a porter to take any luggage to a guests room should they require assistance . Apart from the small glitch we are pleased you enjoyed your stay and thought the rooms spotless... More 

Nuneaton, United Kingdom
Level Contributor
128 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Four day stay as part of a group, location of hotel is ideal two minutes from the A14 and in easy reach for Newmarket, Cambridge centre and Duxford Air Museum. Good car parking and green fields surround the hotel. The staff, from reception , to house keeping are excellent, polite, efficient and could not be faulted. Rooms are the usual... More 

Helpful?
Thank AmigoWarwickshire
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Amigo, thank you for your 5 star review which we truly appreciate. We are pleased to read your very positive comments about the Holiday Inn Cambridge covering most aspects of your stay as our aim is ensure you have a great experience . We welcome all feedback and the plates by our hot food at breakfast will be warmed... More 

london
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We turned up at this hotel and i had wet hair so all I wanted to do was get to the room and dry it. So we got our keys and headed straight up to the room. I was drying my hair when the hairdryer blow up in my hands, wow, was not a nice thing to experience. So this... More 

Helpful?
Thank carly_smith3
HICambridgeTeam, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Carly, please accept our sincere apologies for the initial experience that occurred when drying your hair. This must have been frightening for you and I can confirm that the appliance has been disposed of. We value our guests and want them to have a pleasurable stay with us. We hope that you were able to enjoy the remainder of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Cambridge hotel has a great location on the A14, J32 and just 2 1/2 miles from Cambridge city centre and it is an excellent base for visiting local attractions. The hotel offers a range of facilities for both business and leisure travellers including Kids Stay and Eat Free*. Facilities include 161 fully air-conditioned bedrooms, High Speed Internet access in all bedrooms and public areas, conference and banqueting facilities for up to 120 people plus Spirit Health and Leisure Club. The hotel has a state of the art Conference Centre boasting 9 purpose built meeting rooms that cater for all requirements from training courses, boardroom meetings and conferences to weddings and dinner dances. The hotel has 200 free car parking spaces. The Leisure Club offers a gym, indoor swimming pool, jacuzzi, sauna, steam room and is complimented by two Beauty Treatment Rooms (advance booking required). Both accessible and family rooms are available at the hotel. The Holiday Inn Cambridge hotel provides an ideal base for visiting local attractions including the colleges of Cambridge University, Duxford Air Museum, Newmarket and Ely Cathedral. ... more   less 

Additional Information about Holiday Inn Cambridge

Address: Lakeview Bridge Road, Cambridge CB24 9PH, England
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $105 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cambridge 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Cambridge Hotel Cambridge
Cambridge Holiday Inn
Hotel Style:
#9 Romantic Hotel in Cambridge
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