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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,738 Reviews from our TripAdvisor Community

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Showing 1,672: English reviews
Greater London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Love this property. Have stayed in several Cambridge locations but tbis has everything. A/C, walking distance to everything, restaurant, fabulous breakfast and great staff. They have paid parking but its worth it.

Helpful?
Thank Betsy D
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Betsy D Thank you for your review. We are delighted that after staying on different properties in Cambridge, we are your favourite one. We look forward to welcoming you back to the DoubleTree by Hilton Cambridge City Centre in the near future. Kindest regards, Aitziber Hermoso (PA to the GM) and Ian James (General Manager) More 

Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Tucked down by the river and just a two minute walk from Kings College, the hotel is not the not the most glamorous of looking hotels but is of a very acceptable standard. We arrived at around 4.30 and there was a delay in our room being ready. They were very apologetic and offered us a drink in the bar... More 

Helpful?
Thank Jenny M
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Jenny M Thank you for your feedback. We are delighted that you are a loyal and regular customer to the DoubleTree by Hilton Cambridge city Centre and very pleased to know that overall you enjoyed very much your latest stay with us. We are very grateful for your patience and understanding with regards the slight delay in having your... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed at the Hilton doubletree for one night with my girlfriend to visit Cambridge. Location wise it's excellent right on the river. The bar is lovely on the banks of the river set in gardens. It's quite expensive but to be expected in a Hilton we had a Coke,a beer and glass of wine come to about 17 quid.... More 

Helpful?
Thank Funkybird83
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Funkybird83 Thank you for your feedback. We are incredibly grateful that despite the initial confusion you were able to put that aside and enjoy your stay and also appreciate the team’s efforts to make it right. Thank you for all your constructive comments, these are vital for us to evaluate and improve the service that we offer. We look... More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very comfortable hotel in a great location in this fantastic city. Excellent restaurant. Lovely outdoor seating area with view of the Backs. Staff were very friendly and helpful. Rooms were very comfortable and the price was very good.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alison R
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Alison R Thank you very much for your review. We are delighted to read that you enjoyed very much your stay with us and that you found everything from the location, restaurant, outdoor area, rooms and friendly staff, to be to your satisfaction. We truly hope that this means you will be returning to the DoubleTree by Hilton Cambridge... More 

Deal, Kent
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was great, the bed incredibly comfortable. The setting was perfect and walkable everywhere. This is a very businesslike hotel, super efficient if a little impersonal but that's probably being very picky.

Helpful?
Thank nelliesnitch
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear nelliesnitch Thank you for your feedback. We really appreciate your constructive yet positive review and delighted that overall you enjoyed very much your stay with us. We look forward to welcoming you back to the DoubleTree by Hilton Cambridge City Centre. Kind regards, Aitziber Hermoso (PA to the GM) and Ian James (General Manager) More 

Surrey, England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our river view room was very pleasant. The staff were uniformly helpful and friendly. The hotel is within easy walking distance of the university area, punting station and town centre. The gardens by the river are delightful. Food was very good. Our stay was an all round pleasant experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jack57
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Jack57 Thank you for your review. We are truly delighted to read that you had such a pleasant stay with us and that the hotel was an excellent starting point from which to explore the universities. We look forward to your next visit to Cambridge when we trust we’ll have the pleasure to seeing you again at the DoubleTree... More 

Kingswood, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Had the feeling the staff at hotel was not in charge but someone else in a far distant land. I know that seems ridiculous but the only telephone numbers were either US or some central reservation number. Not Good

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank marion n
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear marion n Thank you for your review. We are sorry to read your comments, we are an international company and some of our services are indeed supported by colleagues that are not physically in the hotel, however, we have a very professional and dedicated team in the hotel always ready and willing to assist when called directly to the... More 

birmingham
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel has a beautiful setting, and its lovely to sit in the garden and watch the world go by. Being a Hilton Gold member I choose Hilton over other brands frequently. Checking in on a Sunday whilst arriving at 1pm our room wasn't ready until 3pm, I was told that despite being a Gold member I can't be upgraded... More 

Helpful?
Thank brum82
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear brum82 Thank you for your feedback. We are incredibly sorry to read that you had a disappointing stay with us. Please kindly note that our check-in time is 3pm, whilst we endeavour to have rooms ready before this time; we cannot guarantee this especially on a busy Sunday. With regards your comment about the bins collection, this does not... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

Had a lovely weekend at the Doubletree hotel due to the fantastic weather and the hotel garden on the river Kam. Downside hotel restaurant apparently had no Gas, so limited food that was no better than average. Booked a balcony room, nice room but balcony was useless unless you smoke, only enough room to stand, thought balcony would have 2... More 

Helpful?
Thank A TripAdvisor Member
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear TripAdvisor Member Thank you for your feedback. We are very happy that you had a great weekend away. Our apologies for the short menu available in the restaurant and bar due to the problems we have been experiencing in the kitchen, this has been a real nuisance for everyone and we are incredibly sorry that it affected you even... More 

Level Contributor
7 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

We went as a group of five so this was a group decision. Food was ok thought it would have been better for the Hilton. We could not find fault with the service. All the staff were very accommodating and attentive to all needs. We have decided we would all go again simply for the view by the river. The... More 

Helpful?
Thank Carl K
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Carl K Thank you for your feedback. We are very pleased that you and your friends decided to come and that you all enjoyed your lunch and the views. Thank you very much for your kind comments about the team, I am sure that they will be very pleased to know that you appreciated their hard work and that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $166 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Hotwire, Agoda, HotelTravel.com, Odigeo and Cheap Tickets so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#7 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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