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Hilton Cambridge City Centre

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Hilton Cambridge City Centre
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330 Reviews from our TripAdvisor Community

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Showing 310: English reviews
dublin
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed last week for a couple of days in this first class hotel. Super welcome. Car emptied after long journey from Ireland. And taken away and parked safely. An assortment of suitcases were delivered to our room immediately. Reception great. Reminded us how important it is to book directly with the hotel. Bonus points started immediately and we were upgraded.... More 

Helpful?
Thank voyager067
Worthing, United Kingdom
Level Contributor
200 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for a Sales Conference and you'd have to say on the plus side that the rooms and facilities were very good, clean and tidy with courteous and efficient staff. I was kept waiting for ten minutes at check in while they tried to find out if my room was ready, so they gave me two free drinks vouchers... More 

Helpful?
Thank SnowyywonS
Birmingham, United Kingdom
Level Contributor
160 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed yesterday NEW

I know Cambridge is a popular tourist destination, even during September, but the over £200 per night rate that I had to pay for a standard room at this hotel cannot be justified. Overall, the hotel maintains what I consider is “the Hilton standard”: clean, rather spacious, professional staff, the right amenities, good location. But I am still amazed by... More 

Helpful?
Thank InaF
Hereford, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here on Monday. The staff were very friendly. But we were a bit suprised about the actual room size it was a king size bed. The breakfast was busy but the food was plentiful and vey good. The valet parking was great but it would good to know where to arrive and how to park... More 

Helpful?
Thank Robert G
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Robert G, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. We are so happy to read that you had such a positive experience at our hotel. Thank you again for your feedback and we hope we can welcome you back soon! All the best, Richard. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice modern hotel with air conditioning, climate controlled, which was important this summer in the UK. Rooms were spacious and quiet, beds are comfy. Breakfast buffet was very good with plenty of variety though I had to ask for butter, they only had flora on the buffet. The city was packed full of people and this hotel offered a nice... More 

Helpful?
Thank Deborah W
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Deborah W, Thank you very much for taking the time to post your review on tripadvisor.com following your earlier stay with us and for choosing the Hilton Cambridge City Centre. I was delighted to read that you enjoyed your stay with us and had everything that you needed to ensure your stay was comfortable. I hope that we have... More 

CAMBRIDGE CITY, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Cambridge City is in a central position and offers a great base to explore the city. The staff provide a professional and freindly service. I have stayed in this hotel on a number of occasion and always try to book it when on business in cambridge. I would also use it on a family trip

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Stewart M
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Stewart M, Thank you so much for your review! I was so pleased to read that you always enjoy your stay with us when visiting Cambridge on business. I have passed on your review within the hotel so that my colleagues can be congratulated for their hard work. Thank you once again for your feedback and I look forward... More 

Westport, Connecticut
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Centrally located, a 7 minute cab ride from the trainstation, very clean, accommodating staff, good breakfast buffet - with a separate gluten-free buffet to one side. Easy walking to shopping, restaurants and sites.

Helpful?
Thank melissamC7314HS
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear melissamC7314HS, Thank you for taking the time to post your review on tripadvisor.com following your return visit to the Hilton Cambridge City Centre. I was delighted to note that you enjoyed your second stay with us, and in particular enjoyed our separate allergy breakfast buffet offering in the Book Room restaurant. The team certainly look forward to welcoming you... More 

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, met all my needs and the conference rooms were of a great standard. The bedroom was large and clean with air conditioning. The hotel also offer a concierge service and valet parking. All staff were helpful, polite and professional. The food was fantastic.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dan T
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Dan T, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled conference facilities an ideal venue and enjoyed the food. I was so glad to read that you had such an overall positive and enjoyable stay at our hotel. Our... More 

Winchester, United Kingdom
Level Contributor
262 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location can't really be bettered, the staff extremely helpful and the large comfortable room we had would have been ideal but for the fact that the hot water was never more than warm and the plumbing rather noisy.

Helpful?
Thank acko_10
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear acko_10, Thank you for your review. Your comments, both the great and not so great have been shared with my team. Whilst we were extremely busy during your stay, I have no excuses in regard to the warm water and noisy plumbing. The maintenance team will endeavour to investigate this as we try to continually ensure we deliver excellent... More 

Hertfordshire
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Been a while since I stayed in a Hilton hotel. The 'Stop Clicking Around' strapline which is slapped everywhere including elevator doors is tacky but I guess is symptomatic of how far the brand has dumbed down. This hotel is well situated in Cambridge and the valet parking is useful if pricey. Rooms are good size if soulless. Had to... More 

Helpful?
Thank RMAG
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear RMAG, Thank you so much for your review. We are delighted to hear you enjoyed an overall positive stay at our hotel, despite the energetic neighbours. We've taken your comments on board to ensure we can use your feedback constructively to help future guests. Next time, we also invite you to book directly through Hilton.com and you’ll save even... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Cambridge City Centre is superbly located at the heart of the city, an ideal base to explore the many attractions on our doorstep, fantastic shopping, cobbled streets, amazing architecture, historic and stunning colleges and not forgetting the River Cam flowing gently along the 'backs.' This modern 4-star hotel is a 5-minute walk from Kings College, Cambridge Corn Exchange and the bus station. 10-minutes' walk takes guests to peaceful riverside parks and pubs. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. All 198 of the stylish, contemporary air-conditioned rooms and suites offer free Wi-Fi. Together with self-contained conference and event facilities, guests of our 4 star Cambridge Hotel also benefit from on-site Valet car parking and fitness room. Guests can enjoy seasonal British dishes in the The Book Room Restaurant. The Book Room Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea. For those seeking more of a casual dining experience, we offer lighter bites and snacks in the lounge. ... more   less 

Additional Information about Hilton Cambridge City Centre

Address: 20 Downing Street, Cambridge CB2 3DT, England (Formerly Cambridge City Hotel)
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $222 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cambridge City Centre 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#4 Business Hotel in Cambridge
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