We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cambridge City Centre

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Cambridge City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

247 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 236: English reviews
Tunbridge Wells, England, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

i failed to be impressed by my visit to this hotel. the room was ok, the view was appawling into an internal courtyard and overall i thought it was really overpriced for the experience and the room.would not return or recommend.

Helpful?
Thank Sophie O
Cambridge
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Booked 232, a suite on the second floor. The night manager could not have done more, the middle of the night having to corral the bride, manage the bags, ice the fizz and access the room. The suite was fantastic, stunning tub, big enough for two as was the rainfall shower. Only the stroppy staff clearing down from the excellent... More 

Helpful?
Thank BrainsJ
Essex via hull
1 review
5 of 5 stars Reviewed yesterday NEW

We love this hotel and visit for special occasions as a treat. Bar area has a lovely relaxing atmosphere and the staff are always friendly and helpful. Good location, walk into city centre in minutes.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank blakey149
Darien, Conn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I happen to have had the misfortune of arriving in Cambridge during a very unseasonal heat wave. I checked out of my initial accommodation which did not have A/C and walked into the stately, well appointed, modern and very cool Cambridge City Center. My rates where a bit high and when I showed reception my Hhonors card and asked if... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank phyllis w
London
Level Contributor
152 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed just one night but would like to have stayed longer. The valet car parking is probably a necessity due to lack of local parking but for a guest it just feels like luxury to hand your keys over and have none of the hassle! The warm welcome at reception, the spacious room, newly decorated accommodation in neutral but... More 

Helpful?
1 Thank liberaceLondon
Newcastle-under-Lyme, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent location , our upgraded room was spotless and great size , really comfy bed and good bathroom facilities .The second nights sleep was disturbed by very noisy neighbours , after three hours and load bang on the wall sorted this out . All staff we encountered were friendly and efficient . Breakfast was good with nice quality food .... More 

Helpful?
1 Thank Wendy W
Ware, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Could not fault the service or the room. Breakfast was delicious. Very quiet rooms a very good nights sleep. Good service lovely room and very quiet. Breakfast was excellent. Very handy for all site seeing, shopping, bars and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tracey P
Paris
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is in a central location in Cambridge, it is a nice building and they serve a good breakfast. However, some of the staff at reception could not care less about us, they are not committed, checkin was so slow and the rooms are so small.. with a family room including 2 small beds..

Helpful?
Thank RevivAll
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear RevivAll, Thank you very much for taking the time to post your review following your recent stay with us. I was so pleased to read that you had a positive experience overall in the hotel. We really appreciate all feedback as it allows us to identify areas in which we can improve and I was disappointed to hear about... More 

Reading, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great location in centre of city. Rooms have been nicely upgraded from old Crowne Plaza. Staff were generally quite helpful and room was spacious and clean. There was gluten free bread available at breakfast for my partner (had to ask staff) and they could make an omelette suitable for a coeliac as well using clean separate pan etc.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christopher B
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Christopher B, Thank you for a great review! I was delighted to learn that you had a wonderful overall stay with us. Please be assured that your very kind comments have been passed on to all staff concerned. Thank you again for your feedback and we hope we can welcome you back soon! All the best, Richard. More 

Level Contributor
14 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The Hilton is situated in the heart of Cambridge in the river. While older and a little hidden, the staff was very friendly and accommdating. They held our luggage while we toured the city prior to check in and the complimentary breakfast was amazing!

Helpful?
Thank Theresa B
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Theresa B, Thank you very much for your review. I was delighted to note that you enjoyed your stay at the hotel and in particular, our amazing breakfast! Our paramount aim is guest satisfaction and it is always so rewarding when this is achieved, please be assured that your kind comments have been passed on to all staff concerned.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14)
Viewed
Room/Suite (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (11)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (6)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cambridge hotels
0.5 mi away
The Varsity Hotel & Spa
The Varsity Hotel & Spa
#1 of 34 in Cambridge
4.5 of 5 stars 1,883 reviews
0.4 mi away
The Gonville Hotel
The Gonville Hotel
#2 of 34 in Cambridge
4.0 of 5 stars 1,304 reviews
0.3 mi away
Doubletree by Hilton Cambridge City Centre
Show Prices
Show Prices
Show Prices
0.2 mi away
Regent Hotel
Regent Hotel
#6 of 34 in Cambridge
4.0 of 5 stars 341 reviews
0.3 mi away
Hotel du Vin Cambridge
Hotel du Vin Cambridge
#11 of 34 in Cambridge
4.0 of 5 stars 727 reviews
1.0 mi away
Premier Inn Cambridge City East Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hilton Cambridge City Centre is superbly located at the heart of the city, an ideal base to explore the many attractions on our doorstep, fantastic shopping, cobbled streets, amazing architecture, historic and stunning colleges and not forgetting the River Cam flowing gently along the 'backs.' This modern 4-star hotel is a 5-minute walk from Kings College, Cambridge Corn Exchange and the bus station. 10-minutes' walk takes guests to peaceful riverside parks and pubs. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. All 198 of the stylish, contemporary air-conditioned rooms and suites offer free Wi-Fi. Together with self-contained conference and event facilities, guests of our 4 star Cambridge Hotel also benefit from on-site Valet car parking and fitness room. Guests can enjoy seasonal British dishes in the The Book Room Restaurant. The Book Room Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea. For those seeking more of a casual dining experience, we offer lighter bites and snacks in the lounge. ... more   less 

Additional Information about Hilton Cambridge City Centre

Address: 20 Downing Street, Cambridge CB2 3DT, England (Formerly Cambridge City Hotel)
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $182 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cambridge City Centre 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Hotwire, Expedia, Cheap Tickets, HotelTravel.com, Travelocity, Priceline, Odigeo and Agoda so you can book your Hilton Cambridge City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#4 Business Hotel in Cambridge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay