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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,380 Reviews from our TripAdvisor Community

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Showing 2,304: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed for a weekend in January for my girlfriend's birthday and in most ways the hotel was great. A good clean room, helpful staff, decent breakfast and a nice swimming pool. My only issue was with the room keys that simply didn't work. Over two nights I had to go back to the reception to get the key reprogrammed...

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Helpful?
Thank Matthew T
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Matthew T, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Ilford, United Kingdom
Reviewed 4 days ago NEW

The Holland House hotel is about a ten minute walk from most of the Bristol night life, The Hotel rooms were more than adequate with comfortable beds, the one drawback was the buffet meal (could have been a bit more adventurous) though the breakfast more than made up for it (apart from the tea), overall not a bad place to...

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Helpful?
Thank StewBit
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear StewBit, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

London, United Kingdom
Reviewed 4 days ago NEW

Easy parking, ample space. Very large and well-appointed room with a king sized bed. Super breakfast, hot, with plenty of choice. Well located, just short walk across the river to the city centre. Lovely staff, smiling and helpful. Would certainly love to visit again!

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Helpful?
Thank PaulaMellon
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear PaulaMellon, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Durham
Reviewed 4 days ago NEWvia mobile

Stayed here on business with a group of colleagues. Rooms are lovely and a nice size. As usual air con took a while to suss out a good room temperature but worked out fine. Hotel in good location for city, restaurants, pubs etc lots of choice. The breakfast very nice, plus you could order hot things off menu all included...

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Helpful?
Thank MrsDigibit
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear MrsDigibit, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Devon, United Kingdom
Reviewed 4 days ago NEW

Great stay and spa treatment. Dee and Georgina who carried out our treatments where very friendly and professsional we both felt so relaxed after wards, we very much like that you can relax before and after wards in the relaxation lounge with complementary drinks. Our room was clean and spacious. We could of done with more tea coffee and buscuits...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank karenlJ5384UF
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear karenlJ5384UF, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Oxfordshire
Reviewed 1 week ago

We were a party of 13, staying 2 nights, booked into 5 rooms in this large hotel centrally located within 10 mins walk of the main shops, bars, restaurants and night clubs. Undoubtedly the staff from top to bottom are the major plus for the hotel, well trained, courteous, with a nothing is too much trouble attitude. The rooms were...

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Helpful?
Thank Bellawander
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Bellawander, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

London, United Kingdom
Reviewed 1 week ago

Stayed with the wife for two nights. Here's my good and bad points review: Good: staff, room layout, room features eg TV, storage space, emsuite bathroom, price, short walk to town centre Bad: bad smell in room on one of nights, no jacuzzi, sauna, very basic gym and gym size

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Helpful?
Thank Bhavin D
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Bhavin D, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Reviewed 1 week ago via mobile

The hotel from outside looks pretty run down but the inside has a modern feel. The check-in process was easy and the staff were polite and friendly. Room was spacious and had everything that you would expect from a budget hotel, the bed was comfortable and had a large shower. Dinner wasn't fantastic but it was edible, the Thai Green...

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Helpful?
Thank Ben P
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Ben P, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Reviewed 1 week ago via mobile

The look from the outside and surrounding area was not the best but the staff and inside were very pleasant. Booked a couples together wknd that included evening meal a treatment and breakfast, great value, the hotel is no more than 10 minutes walk to bars and restaurants, pre-booked treatment prior to arrival, (recommended) if they ask in the spa...

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Helpful?
1Thank Stuart M
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Stuart M, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Reading, United Kingdom
Reviewed 1 week ago via mobile

I booked the Mercure because it had a car park and I needed parking. I knew there was a cost attached to this parking and I was happy to pay that cost. However, on arrival I was hit with a major problem - there were no spaces in the car park, no spaces in ANY nearby public car park, nothing...

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Helpful?
1Thank Malibu_Jenny
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Malibu_Jenny, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I totally understand your frustration regarding car park but unfortunately we are not able to reserve a car...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Location: United Kingdom > England > Bristol
Price Range: $83 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Orbitz, Travelocity and TripOnline SA so you can book your Mercure Bristol Holland House Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Family Hotel in Bristol
#13 Business Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travelers.
25 questions
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Review by Bellawander”
 of 5 bubbles Bellawander, 1 week ago | Read review
“Perhaps ask for a room with a better view than the car park.”
 of 5 bubbles Mitch0118, 1 week ago | Read review
“this hotel is air conditioned if you wish to have opening windows ask as there are a few”
 of 5 bubbles Y7876KAjohns, 2 weeks ago | Read review
“Floor 2 was quiet and pleasant”
 of 5 bubbles hazeld425, 2 weeks ago | Read review
“We were in Room 444 - see attached photo showing view of distant Cabot's Tower”
  • Cabot's Tower is highest landmark in this view from Room 444. Offers great views of city - best
  • The view from Cabot's Tower - probably showing our hotel beyond the Ferris Wheel
 of 5 bubbles traceyj223, 3 weeks ago | Read review
5 of 5
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