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Cheaper
Average
Higher
About
4.0
#23 of 44 hotels in Bristol
Location
4.6
Rooms
3.7
Value
3.9
Cleanliness
4.1
Service
3.9
Sleep Quality
3.8
The Ibis Bristol Centre is ideally situated within the bustling Harbourside district of the city of Bristol, and a short stroll away from the city centre and shopping facilities. With easy access by road or public transport from Bristol Airport and full access to the M5 and the M4 corridor via the M32, reaching the hotel is simple. Boasting a capacity of 182 rooms of twin and doubles beds for two adult occupancy, and with disabled access for both room types. A newly refurbished restaurant serving until 22:00 and bar serving until midnight along with a newly developed public area. Services include free Wifi and a discounted stay rate for overnight and long stays at the nearby Millennium square (underground) car park. Always service with a smile.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Budget
Modern
Languages Spoken
English, French, Spanish
Location
Explore Lane, Bristol BS1 5TY England
Ibis Bristol Centre
2,052 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled close to the vibrant event village and city center, Ibis Bristol Centre offers a location that's highly convenient for many guests, though a few have noted noise can be an issue. While the hotel boasts inviting spaces, the atmosphere can be disrupted by loud music, detracting from the tranquility for some visitors. Room experiences are mixed, with cleanliness and comfort applauded by many, yet others have pointed out problems with noise and temperature. The service quality varies, ranging from commendable friendliness to instances of unhelpfulness.
Cleanliness generally receives high marks, especially regarding well-maintained rooms and public areas. Opinions on value for money diverge, as some guests feel they've snagged a bargain while others grapple with high costs and payment issues. Amenities like handy parking and cozy beds are appreciated, though the occasional slow breakfast service has been a downside for guests seeking an early start.
Location
Convenient
Atmosphere
Inviting
Rooms
Uncomfortable
Value
Inconsistent
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Excellent hotel centrally located for SS Great Britain and shopping centre with Christmas Markets. Hotel staff courteous, helpful and polite. Hotel is clean but is showing signs of a little wear and tear. Rooms are sound proofed and we heard no outside noise with the windows closed. All in all good value for money in a good location on the water front close to bars and restaurants. Public, chargeable Millennium car park and part of the Christmas Market are right outside the hotel. Bratwurst for lunch.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ibis location for central Bristol city centre is very good but any city centre hotel must have first class sound insulation and working AC but this has neither. It has a blower system that WARMS the air if the outside temperature is below 20c ! The rooms were incredible warm and it's impossible to open a window and cool down because there there is SO much all night long noise as the hotel sits above a few busy bars. Rooms were clean and functional but also very small. I wouldn't stay here again.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip:Try the Radison Blu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Finally got to visit this beautiful city ( dam you Covid !!) we wanted a central hotel and was recommended this hotel at the harbourside. It was easy to find with a car park very close by with reduced charges for hotel guests. If you're looking for a clean central hotel stay this would suit you. I stayed for 1 night with my mum the rooms a clean and compact but enough for us. the step down/up for the bathroom was a little difficult for my mum but we managed. The breakfast at an additional cost was good value but its all about timing for the hot buffet., ours was luke warm then ten minutes later it was all topped up with hot food, good choice and if i was ever in Bristol again I would stay here. Staff were welcoming and even put balloons and a lovely card for my mums birthday in the room :)
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Bristol Centre, Owner at Ibis Bristol Centre
Responded Jul 8, 2023
Hello, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aashi Agrawal Night team leader
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There are currently dozens of Bristol Uni students being put up at this hotel for a number of weeks as their halls of residence is not ready. They are congrating in groups in hallways and foyer with the majority not wearing masks. There was no evidence of hotel staff taking action to enforce covid measures for this group. The empty takeaway packaging from their evening meals are placed outside their rooms. Best avoid for the moment
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Meeson, General Manager at Ibis Bristol Centre
Responded Oct 9, 2020
Many thanks for your feedback regarding your stay with us. We have had students staying with us and on the whole they have followed all the government rules. Clearly on occasion they may have not followed rules, like other people do not, but if any guest is seen then we politely ask the mask to be worn. We have also been in regular contact with the university to ensure that the students behaved whilst at the hotel. At this time of the year as the universities start their terms virtually all hotels will have students saying in them whilst their accommodation is sorted. We operate with clear and strict cleaning protocols as well as following social distancing rules to ensure both our guests and the hotel team can stay and work safely. Thanks again for your feeeback Jonathan Meeson General Manager.
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We needed to be near the Cathedral for a Graduation ceremony and the Ibis was a 5 minute walk away. Reception on arrival was quick & efficient. The bedroom (320) and bathroom were clean and appeared to have been totally renovated very recently. Everything worked as it should. There was some background noise from the air-con on a nearby building but this did not prove to be a problem for us when the window was closed.
A very fullsome buffet breakfast was enjoyed. We took advantage of the secure luggage room after vacating the bedroom.
All the staff we encountered were very pleasant, polite and helpful. We parked at the nearby Britannia Car Park (which was clean and well lit) and the Ibis reception processed our parking ticket which resulted in up to 24 hour parking costing £10 instead of £17. Checkout was painless. Would we stay again? Yes - but for only one or two nights.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Bristol Centre, Owner at Ibis Bristol Centre
Responded Aug 3, 2022
Dear James, Warm greetings from Ibis Bristol Centre. Thank you so much for taking the time to share this review with us! We love hearing how much you enjoyed your stay. We know you have choices when it comes to your travel adventures, and it is honour to us that you’ve chosen to book an experience with our team. Once again thank you and looking forward to welcoming you back to our hotel in the near future. Kind regards, Igor Vorobei Front Office Manager
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When arriving at the hotel, we were a bit concerned that it would be noisy at night as surrounded by bars but this wasn't the case, it was nice and quiet.
Room is as a standard ibis. Practical and comfortable. Well cleaned
Average bar area, which is typical as the area is also used for breakfast.
Parking in nearby underground car park, hotel guests recieve a 20% discount.
Some people forget to wear their mask when entering the hotel (as per the current law). We watched as the bar man literally shouted at older people to put their masks on, but when a couple of blondes with their puppies hanging out walked in, he didn't say a word, just drooled.
The barman also took great pleasure in making people walk all the way around the bar following a one way system, as he ignored the hotels covid guidelines and went into the kitchen to chat with his 2 colleagues (even though the kitchen door had a sign on it saying "only 1 person at a time")
Key cards very temperamental and sometimes don't work.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Meeson, General Manager at Ibis Bristol Centre
Responded Oct 29, 2020
Thank you for taking time to pass on your feedback regarding your stay with us. I appreciate your feedback as it helps us manage the business better in these challenging times we are all going through at the moment. Thanks again. Jonathan Meeson General Manager
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Came to stay 30th December to 1st Jan as a New year/birthday getaway. Before even making the booking I emailed the hotel to enquire about parking facilities. The responded within 10 minutes explaining that there were two car parks available that they could offer a discount on. I booked immediately as I was soo impressed with the quick response. Following a 3 hour drive from London we were pleasantly surprised with the central location of the hotel. The reception/bar area is clean, bright and welcoming. Everything about the hotel was very satisfactory with one exception. The aircon/heating in the room did not work. The thermostate is supposed to cool the room when it is above a certain temperature and although our room was hot, the air con did not kick in. We reported this to reception who said they would get maintenance up to the room and if it didn't work would we be happy with a fan. When we arrived back to our room we still had no aircon and no fan. we had to ask yet again to get a fan. This is a very minor gripe and I would definitely stay here again.
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We loved staying at the Ibis Bristol Centre - it was clean modern, functional and with a large comfortable bed. And the room rate was very reasonable. It's located in Millenium Square by the Floating Harbour, with a great choice of restaurants and bars in the area. Loads of places to eat, drink or to go for a harbourside walk or run. Would stay there again.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Meeson, General Manager at Ibis Bristol Centre
Responded Dec 29, 2020
I am sorry with the late response to your review. As always your feedback is appreciated to enable us to deliver the best service we can, especially in such challenging times. Our location is perfect for anyone wanting to spend a night out or to enjoy a short break in Bristol. I am happy to see also your room was clean and the bed comfortable. Many thanks Jonathan Meeson General Manager.
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We stopped here on our way to Cornwall as a half way point we arrived late . I found the staff member very confusing on check in I have a disability he was very confusing he asked if I had brought proof off my address but really he was asking if he could Have our address for track and trace which they should of already had on there system .
The stay it’s self was ok all tho I had to give it a extra clean as it was not spotless which is what I would expect with what is going on now in the world I did send the hotel a email and I’m still waiting for a manager to respond to me , I didn’t sleep well in the hotel not because of noise but because I had to clean the room my self .
I have stayed in many ibis hotels and with the breakfast you get a continental and fried breakfast I get that you can’t help your self now but the hotel shouldn’t charge the same for a continental as they do for a fry up . The breakfast was ok and the waitress was nice . But they need to up there cleaning I would like a manager to please respond to me .
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Meeson, General Manager at Ibis Bristol Centre
Responded Dec 29, 2020
I am sorry with the late response to your review. As always your feedback is appreciated to enable us to deliver the best service we can, especially in such challenging times. I am sorry that you encountered various issues but I do hope that if did stay again then your stay would be to your satisfaction.
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Best: Location very near and walkable to Harbor, millennium square and old town. Lots of restaurants, pubs around the hotel.
Could be improved : room was smelly due to poor ventilation. Staff could have checked the face wash stock before giving the room
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Bristol area.
PRICE RANGE
$81 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis bristol centre hotel bristol, accor bristol centre, bristol hotel ibis
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Ibis Bristol Centre
Which popular attractions are close to Ibis Bristol Centre?
Nearby attractions include Smoke & Mirrors Comedy & Magic Theatre Pub (0.2 miles), Locked In A Room - Bristol (0.02 miles), and Brunel's SS Great Britain (0.3 miles).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
