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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Stayed for two nights for an event in Temple Meads. The hotel is a two minute walk from the station, a 10 minute walk from Park Street where all the bars and clubs are.
The bed was comfortable, the bathroom was spotless and very nice....More
Let's be clear - this isn't a 5 star "destination" hotel. You won't be coming here for the pool [they don't have one], international cabaret [ditto], or unique bedrooms crammed with antique furniture [guess what?]. But, having said that...
This hotel is an excellent 4...More
1 Thank N3996UUgreg
Response from FOM_HGI_BRISTOL, Front Office Manager at Hilton Garden Inn Bristol City CentreResponded January 22, 2018
Dear N3996UUgreg,
Thank you for taking the time to review your recent stay with us.
We were delighted to see you have enjoyed your stay with us and find our Team helpful and caring.
We look forward seeing you again soon.
Kind Regards,
Front Office...More
Great choice for breakfast, cooked as well as Continental etc Loads of fresh fruit and fabulous breads!! The staff were all lovely!!!! Davide, Peter and Ashley on reception were fab!! Lovely cheerful cleaners.........I like to see that, must have a good boss!! Can park on...More
As I had booked a queen accessible room I was expecting one similar to previous stays in Hilton hotels. When we checked in the receptionist told me the room we had on the 1st floor was small, so she suggested one slightly larger on the...More
The rooms were great, but the service even better. We had trouble printing our boarding passes and Peter and Ashley went out of their way to help us. Peter was also great in making recommendations for things to do. The bartender was not sure how...More
Stayed this year my advice would be to check the shower before you unpack ours was useless. I mentioned this to a full lift of guests and nd nearly all said that theirs was the same