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Hilton Garden Inn Bristol City Centre

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Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Hilton Garden Inn Bristol City Centre
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1,792 Reviews from our TripAdvisor Community

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Showing 1,730: English reviews
Level Contributor
5 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

Upon arriving the receptionist couldn't find my booking on the system. I showed an email the hotel had sent me this morning (still no record) then eventually the original booking. I was given a pass key, went up to the second folly let myself into the room only to find it had someone else's valuables and belongings inside. Thank god... More 

Helpful?
Thank Alexander Johnson
Exeter, United Kingdom
5 of 5 stars Reviewed yesterday NEW

Staff were lovely and the rooms clean and bright. Easy access to the city centre and a taxi ride back didn't cost a fortune! On leaving, my husband accidentally left his wash bag. It only took one phonemail and the hotel manager very kindly posted it to him the very next day. Great service and we would recommend it highly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lynne C
London, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Not amazing, did not look and feel like a Hilton hotel, Breakfast was a poor selection, you have to make tea and coffee yourself, waffles were bad. Dinner menu was poor, no halal options available. The room was small, the king size bed was actually 2 single beds joined together, the bathroom was tiny, I could touch the door and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mudsy29
GM_HGI_Bristol, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

I am sorry to read your review after your recent stay with us. You are right, we are not a Hilton we are Hilton Garden Inn. Hilton Garden Inn is a new brand within the UK with 7 hotels currently open. What makes us different as a brand is that we focus on the real important things that a customer... More 

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is just stopping by for a night stay. The location is good to connect with city centre and railway station in walking distance. The room was comfortable and met all my expectation. The staff was friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pruet S
GM_HGI_Bristol, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you so much for your review. Great that we met all of your needs on your short stay with us. Kind regards. More 

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Very good location in new location for me. Loved walking through park going back and forth. Lovely old pub other side of park. Hotel was clean and bright. Breakfast choice extensive. Arrived early but was able to leave bag which was handy. Would definitely consider next time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 978mandya
GM_HGI_Bristol, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review, glad you had time to explore the area around the hotel and that you found the hotel clean and fresh along with a great buffet breakfast. Look forward to your next stay with us. Kind regards. More 

Maam
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Booked a one night stay here for myself and my boyfriend on a flying visit from Ireland. Price was very reasonable considering it happened to be the same weekend as the harbour festival. Upon check in a lovely lady named Charley told me that the car park was full but that they were recommending parking across the road in a... More 

Helpful?
Thank Sarah K
GM_HGI_Bristol, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your recent review after your stay with us in the Garden. I will organise a Hilton 'Catch me at my best' card for Charly. Sorry you had some temporary issues with the hot water, this is unusual and will ask my maintenance Team to investigate. I look forward to you next stay with us. Kind regards. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The staff were really friendly and helpful, the room was really clean and had home-like amenities including a proper iron and proper hairdryer! There was a stand up shower rather than one over a bath which I liked but may be a bit annoying if someone was over for leisure and wanted a bath. Its great that there was parking... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Olivia L
Ashford, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

An ideal overnight stay in a clean well appointed hotel. The staff were friendly & helpful, the location ideal for a visit to the city centre. Having frequently stayed at various hotels in other major cities & been disappointed, we were pleasantly surprised by the quality of the Hilton Garden. Highly recommended.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin W
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Brilliant trip,lovely hotel. Great location right by city centre and train station. All areas local easily accessible. Food lovely,great choice and value. Staff extremely helpful and polite. Couldn't have asked for anything more.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sara-Jayne S
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business and so needed Wi-Fi to work with. I could barely load one web page; I went down to reception and was told that they would have much better internet tomorrow as it was being upgraded. Unbelievably, it was actually worse the next day. I gave up asking about it but mentioned it again at check out.... More 

Helpful?
Thank James H
GM_HGI_Bristol, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review after your recent stay with us. Sorry that you had some issues with the Wi-Fi, you will be pleased to know that our new Wi-Fi has been switched on 21st July and is providing excellent signal strength and speed. I do hope that if you are in Bristol in the future, that you would consider... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Location: United Kingdom > England > Bristol
Price Range: $96 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn
Hotel Style:
#5 Luxury Hotel in Bristol
#5 Romantic Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
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