Hilton Garden Inn Bristol City Centre
Temple Way, Bristol BS1 6BF England
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About
#16 of 48 hotels in Bristol
Location
4.4
Cleanliness
4.6
Service
4.3
Value
4.1
Travelers' Choice
Hilton Garden Inn Bristol City Centre is three minutes from Temple Meads Station with regular trains to London, Cardiff and Bath and ideally located for exploring all the city and the West Country have to offer. The hotel is located in Temple Quay, the modern business district of Bristol and the popular shopping quarter, Cabot Circus, is just five minutes away. The vibrant nightlife of Bristol Harbourside is a short walk through Temple Gardens which can also be seen from some of our contemporary guest rooms. Relax and unwind in Recess, our bar and restaurant with outside terrace where you can eat, drink and meet day to night. We offer amenities such as on-site parking – complete with electric car charging points, complimentary WiFi, air-conditioning and a 42-inch TV in every guest room. Maintain your workout routine in the fitness room and stock up on snacks at the on-site 'The Shop'.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Patio
Highchairs available
Taxi service
24-hour security
Baggage storage
Parking garage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, German, Italian and 4 more
Hotel links
Location
91Great for walkers
Grade: 91 out of 100
38Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
Temple Way, Bristol BS1 6BF England
Getting there
Rental CarsSee rental cars from $163/day
2728Reviews28Q+A100Room tips
Reviews
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This is my first time in a Hilton & right from the get go when checking in I felt welcomed & truly valued as a customer. Mike served me & nothing was too much trouble. He told me all about the amazing reward scheme & even helped me load the app onto my phone. I used to train individuals in the art of customer service & Mike just gets it, he comes across as genuine & sincere & is an absolute asset to the hotel.
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Date of stay: February 2023Trip type: Traveled on business
Room Tip: Parking was easy, I called ahead to see if there were spaces & the receptionist helped with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
A typical non-descript modern building from the outside the Hilton Garden Inn is very convenient for Temple Meads station (just a five minute stroll) and a little further from the harbour's lively facilities and the Town Centre, all in all around fifteen minutes walk from Central Boulelvard. Once inside the modern theme continued and we had a very friendly greeting on checking in and our room was ready although we were a little early. Our room (510) on the top floor was overlooking Temple Gardens and was quiet (probably much more so than rooms on the main road side), bright and modern with all the amenities expected for a City break. It looked as if it had been refurbished quite recently and everything was neat and tidy and the bathroom had an excellent shower. With a fridge, safe and tea and coffee making facilities facilities it had all you might really need. The bed was extremely comfortable although the room was not that large but ideal as a base. The lifts were efficient and breakfast was taken on the ground floor restaurant and with lovely weather it was possible to eat on the outside terrace. It was so nice to be able to go back to having a breakfast buffet and people were being sensible all round. We did not eat in the hotel at lunch or dinner as there are so many excellent restaurants in this charming City. The Hilton Garden Inn is an ideal place for a short stay break in Bristol and we would not hesitate in staying again if we are in town again.…
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Rooms overlooking Temple Gardens are quietest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Nadine Rees, General Manager at Hilton Garden Inn Bristol City Centre
Responded Aug 10, 2021
Dear mfranks911, Thank you for sharing your feedback about your recent trip to Bristol. I was delighted to read that you enjoyed your stay at the hotel and found the location to be exactly what you need to explore our great city. We are very blessed to be surrounded by Temple Gardens and also so close to the train station and harbour as you mentioned in your review. It is so great to read that breakfast and the bedroom were comfortable and efficient and I do hope that when you return for more exploring, we are able to welcome you back. Kind Regards Nadine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is functional with basic rooms, no extra to touches and very small bathrooms, the bar area was okay with typical over priced drinks again with no extra touches. Everything is an additional cost a bit like Ryanair Parking is £20 and not secure or patrolled, little tuck shop in the lobby, again overpriced
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded 2 days ago
Dear Tourist03959979041, thank you for sharing your feedback and apologies for the not being able to meet your expectations. Please email myself direct if you wish to discuss the issues you experience in more detail. My email is Michael.Counsell@hilton.com Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed with my stay here. The room was cramped and the bed was very uncomfortable. The walls were grubby and in need of a fresh coat of paint, but overall the room was clean. Lots of noise echoing down the corridor until well past midnight. Other guests slamming doors mainly. Not ideal when you when you want an early night. I checked in quite late and checked out early and was still charged full 24hr rate for parking which was £20. My rate was for bed and breakfast, but was listed as room only in the restaurant so had to present my booking confirmation to prove this. Poor for a 4star hotel but the member of staff handled it well. Wide range of options for breakfast and the food was tasty. If you are looking for somewhere to stay and don’t need the frills of a restaurant or gym, then you get a better room for a cheaper price at a travelodge or premier inn; both of these are nearby. …
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded 5 days ago
Dear Jordanmorganhughes, thank you for sharing your feedback and apologies for the not being able to meet your expectations. Please email myself direct if you wish to discuss the issues you experience in more detail. My email is Michael.Counsell@hilton.com Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An excellent hotel with professional service. The food was so nice and in a comfortable and enjoyable setting. The room was clean with a good size tv and shower, a quality bed ensured a great sleep. A good sized gym used with many different options.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded 5 days ago
Dear Jamesfwhite, Thank you for your recent review. We appreciate the kind comments made from yourself regarding the food, service and the room. We look forward to welcoming you back in the future. Many Thanks Hilton Garden Inn Bristol City centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean hotel a little cold couldn't get blowout heater to blow warm very comfortable bed breakfast was amazing town is a short ride in taxi with beautiful views of the lake had issue with 7kh electric charger , also think you shouldn't have to pay for parking & to charge car
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded 2 weeks ago
Dear Debs4880, Thank you for taking the time to leave us a reivew. I will pass all the relevent information onto each department. Being a city centre hotel its great that we are able to offer parking at a competitive rate while also allowing some guests to use the electric charging which is supplied via a 3rd party company. Many Thanks Hilton Garden Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great experience from start to finish. When I arrived I was greeted by a friendly reception. Check in was quick and easy. Room was spotless with great amenities and a great sized telly. Was quiet even though it was next to a main road. Easy to connect to WiFi. Had meal in restaurant and ordered fish and chips. The portion size was huge. Really friendly staff. Everything a great business hotel should be.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded 2 weeks ago
Good Afternoon Alisonlchapman, Thank you for your recent review, I will pass on the comments to the relevent departments and we look forward to welcoing you back again soon. Many Thanks Hilton Garden Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a good stay only mishap was that the key I was given was not activated, and so I had to return to reception to reactivate it 'but apart from that the room was clean and tidy and the TV provided was a nice size unlike some other hotels, I will say though I did miss not having a few biscuits to go with the tea/coffee.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded Dec 20, 2022
Dear Dwilli921552, Thank you for taking the time to leave us a review. We really appreciate it and will be looking forward to welcome you again next time you visit Bristol. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night on route to Bath Christmas market, reception were very efficient in allocating rooms, which were clean and very spacious. the dinner and breakfast were more than adequate. I would recommend the Hilton Garden Inn as the place to stay if just passing through or you have business in Bristol.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded Dec 13, 2022
Dear Davejb2014, Thank you for taking the time to leave feedback. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to the Hilton Garden Inn. Many Thanks Hilton Garden Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love this hotel, we come every time we come to Bristol and are disappointed if unable to stay here because it's full, lovely reception staff, mention to Annie on reception who remembered us from our last visit which was 3 months ago, bedroom always clean and tidy. Breakfast always plentiful and staff all lovely, cliche but it's a home from home.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Counsell, Guest Services / Front Office at Hilton Garden Inn Bristol City Centre
Responded Dec 12, 2022
Dear Gail b, Thank you for taking the time to leave us some feedback from your recent stay. I am delighted to hear that the team were able to look after yourself and thank you for the special mention about Annie, i know she will appreciate the mention. We look forward to welcoming you back soon. Many Thanks Hilton Garden Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$80 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel bristol, bristol city hotel, city inn
FORMERLY KNOWN AS
MINT Hotel Bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
171
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Claim Your ListingHILTON GARDEN INN BRISTOL CITY CENTRE $70 ($̶9̶3̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Hilton Garden Inn Bristol City Centre
Which popular attractions are close to Hilton Garden Inn Bristol City Centre?
Nearby attractions include Bristol Escape Rooms (0.2 miles), Bristol Cathedral (0.2 miles), and The Fleece (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Bristol City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Bristol City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Bristol City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Bristol City Centre?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Bristol City Centre?
Conveniently located restaurants include Pasture, Don Giovanni's Restaurant, and Veeno Bristol.
Is Hilton Garden Inn Bristol City Centre located near the city center?
Yes, it is 0.3 miles away from the center of Bristol.
Are any cleaning services offered at Hilton Garden Inn Bristol City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hilton Garden Inn Bristol City Centre?
The staff speaks multiple languages, including English, French, German, Italian, Portuguese, Polish, and Lithuanian.
Are there any historical sites close to Hilton Garden Inn Bristol City Centre?
Many travelers enjoy visiting John Wesley's New Room (0.5 miles), St Mary Redcliffe Church (0.3 miles), and Cabot Tower (1.0 miles).
Does Hilton Garden Inn Bristol City Centre have any great views?
Yes, guests often enjoy the city view available here.