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Mercure Bristol Brigstow Hotel

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Mercure Bristol Brigstow Hotel
Mercure Bristol Brigstow Hotel
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1,545 Reviews from our TripAdvisor Community

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Showing 1,463: English reviews
Paignton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Took the wife away to Bristol for a night, couldn't have asked for a better hotel to stay in. From booking the hotel over the phone to checking out , the staff were all top notch, the hotel modern, clean and well equipped, we will definitely be returning soon! ⭐️⭐️⭐️⭐️⭐️

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Thank Eddyvanjelly
Devon, United Kingdom
Reviewed 4 days ago NEWvia mobile

The place is ideally located next to the water and close to the centre. The hotel itself is well presented. The rooms are great, big, comfy and always clean with extra pillows etc. Stayed numerous times and the staff have always been friendly and helpful.

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Thank sneakerpunk
Management response:

Dear Sneakerpunk, Thank you for taking the time to review the Mercure Brigstow Hotel. I am glad to read that you had a pleasant stay and positive comments are more than welcome when they come from regular guests. Your nice words have been shared with the team and they will encourage us to keep our customer service standards high. I...

Burnham-On-Sea, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Mercure Brigstow Saturday night. Booked privilege room, found to be excellent. Have stayed here a few times, and never been disappointed . Great hotel with convenient parking, and good location for city centre and restaurants. Breakfast also very good. Nice place and polite staff, can't fault this hotel.

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Thank Eeeon
Management response:

Dear Eeeon, Thank you for taking the time to review the Mercure Brigstow Hotel. I am glad to read that you had a pleasant stay and that you have visited us several times. Your feedback has been shared with the team and it will serve as encouragement because we always strive to provide an excellent customer service. I do hope...

Saint Hilaire, Rhône-Alpes, France
Reviewed 1 week ago

The Mercure Bristol Brigstow Hotel is a very nice location in Bristol. It's located near the Bristol Bridge and it's very close to the Harbour Bay. Very comfortable, very quiet, nice restaurant/breakfast.

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Thank BrunoLavit
Management response:

Dear Mr Levit, Thank you for sharing your experience at the Mercure Brigstow on TripAdvisor. I personally shared your comment with the team and it will help us to perform even better day by day. I do hope to welcome you back soon to the Mercure Brigstow Hotel. Kindest regards, Alessandro Tarabella Front of House Assistant Manager

Cambridgeshire, United Kingdom
Reviewed 1 week ago

I have a very conflicting feelings on this hotel. I was expecting more from this considering the images and previous review. This is not luxurious by any means, it was an Average stay at a disappointing hotel, needs massive refurbishment. It was an average stay but not to be returning again. There is really nothing special about rooms with a...

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Thank AOJ_269
Management response:

Dear AOJ_269, Thank you very much for having taken the time to share your opinion on your recent stay at Mercure Brigstow Bristol. We are deeply sorry that you experienced some service shortcomings during your stay. We are thankful and relieved that you had a great time at our Ellipse restaurant during your breakfast experience and our situation in the...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Third time visiting this hotel and not disappointed. Definitely recommend staying here for a trip to bristol. The room was spacious and clean. We did not have breakfast at the hotel so unable to comment on that but our room was very good.

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Helpful?
Thank mrsgriffo66
Management response:

Dear Mrsgriffo66, First of all I would to sincerely thank you, on behalf of all of the Team, for taking the time to share your third consecutive experience with us at Mercure Brigstow Bristol. It is always a true honours to receive amazing feedbacks like this and especially coming from such loyal and big traveller like you. Again, a warm...

Burton upon Trent, United Kingdom
Reviewed 2 weeks ago

This is a very well positioned hotel with everything you need for a stay. The staff are very friendly & helpful. The room was very well equipped with a great view of the river and the breakfast was great quality.

Review collected in partnership with Accorhotels.com
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Thank Donna65_11
Management response:

Dear Donna65_11, Thank you for such an overwhelmingly positive feedback! It was definitely a pleasure to read about your awesome stay and your lovely words about the service provided by our staff are most gratifying and will be shared with the whole team. We are looking forward to welcome you back and we hope that your next stay will be...

Stratford-upon-Avon, United Kingdom
Reviewed 2 weeks ago

Great location to visit Bristol Docks and King Street. Really comfortable bed and quiet room on the 6th floor at end of corridor, apart from bottle collection at 4am in the morning at back of hotel. Shower and bath in room and lots of toiletries. Good value breakfast for £10.

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Thank Anita1967
Management response:

Dear Anita1967, Thank you for reviewing your recent stay at Mercure Brigstow. We are really pleased to read that you enjoyed your stay with us and that overall you were satisfied with the service provided by our property; I am deeply sorry to heard the bottle collection disturb during your night. We hope we will have the opportunity to welcome...

London
Reviewed 2 weeks ago via mobile

I really enjoyed my stay, the room was huge and the bed was very comfortable and the bath was great. Breakfast was varied and plentiful, it is also open until 12pm which is convenient. Overall very reasonable prices for a central hotel.

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Thank emf104
Management response:

Dear Emf104, Thank you for such an overwhelmingly positive feedback! It was definitely a pleasure to read about your awesome stay and your nice words about your Mercure Brigstow experience. We are looking forward to welcome you back and we hope that your next stay will be as good as the previous ones. Kind Regards, Stephan ROUAUD

Ashburton, United Kingdom
Reviewed 2 weeks ago

Nice hotel as are all the Mecures, with rooms with balconies overlooking the river. We have stayed here on numerous occasions. This trip was not so great, the room wasn't ready for us, no extra touches even though it was a privilege room and as always. the staff don't know how to handle the Accor Business Account. Anyone else have...

Review collected in partnership with Accorhotels.com
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Thank Swiftest
Management response:

Dear Swiftest, Thank you very much for having taken the time to share your opinion on your recent stay at Mercure Brigstow in Bristol. We are deeply sorry that you experienced some service shortcomings during your stay. At Mercure Brigstow we guarantee the room at 02:00PM; of course if the room is available before the check in time, our pleasure...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A unique four star boutique style hotel with FREE WIFI throughout. Standing on Welsh Back a tree lined boulevard overlooking the river and historic Bristol Bridge in the heart of the old city which is one of the most desirable addresses in Bristol. The hotel offers 116 contemporary & quirky designed bedrooms each with a queen size bed, en-suite bath and separate shower with many extras such as a television and heated mirror in every bathroom. The hotel also offers a limited number of twin rooms, Mercure Privilege rooms and also a modern Suite with an amazing dual aspect view over the city and river. The ellipse bar & restaurant opens daily offering an array of scrumptious dishes, from light meals to gastronomic delights accompanied by an excellent choice of wines and champagnes. Alternatively, just enjoy a coffee, traditional afternoon tea or sip cocktails from the bar whilst watching the boats sail by. Whether you are planning to stay for leisure, a personal reason or business, this city centre Hotel will be the perfect location and prides itself on offering the highest standard of service with an eye for detail to ensure great quality with a local flair. For those wishing to exercise, take advantage of the facilities at the nearby Welsh Back Gym, a real working gym - not for posers - where the hotel has made arrangements for their guests to take advantage of their facilities with their compliments. This hotel is just a short ten minute stroll from Bristol Temple Meads railway station or if travelling by car, the adjacent Queen Charlotte Street NCP car park is ideal for parking where you will enjoy a twenty five percent discount from their tariff as a guest of this hotel. ... more   less 

Additional Information about Mercure Bristol Brigstow Hotel

Address: Welsh Back, Bristol BS1 4SP, England
Location: United Kingdom > England > Bristol
Price Range: $66 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Brigstow Hotel 4*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and ACCOR so you can book your Mercure Bristol Brigstow Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Brigstow Bristol Hotel Bristol
Accor Brigstow Bristol
Mercure Bristol
Hotel Style:
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
#14 Family Hotel in Bristol
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Bristol Brigstow Hotel staff and other travelers.
16 questions
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6 months ago
Bristol, UK
9 months ago
12 days ago

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Questions? Get answers from Mercure Bristol Brigstow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“6th floor, end of corridor”
 of 5 bubbles Anita1967, 2 weeks ago | Read review
“Higher rooms at front have better view”
 of 5 bubbles edelweiss64-12, 2 weeks ago | Read review
“Ask for a view over the river”
 of 5 bubbles SiTaylor, Dec 1, 2016 | Read review
“Choose rooms on upper floors to reduce street noise”
 of 5 bubbles Nicefolkinpub, Nov 27, 2016 | Read review
“The river view is really nice as you can also see the street and the bridge”
 of 5 bubbles hanht2015, Nov 23, 2016 | Read review
5 of 5
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