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Holiday Inn Bristol City Centre

Certificate of Excellence
4.0 of 5
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Bond Street, Bristol BS1 3LE, England
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1 room 1 adult
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Holiday Inn Bristol City Centre
Holiday Inn Bristol City Centre
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919 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Good value prices even with car park charge to take into account. Our room wasn't the cleanest HI room but it had all we needed and then some (fridge, safe). Hotel felt spacious and everyone was friendly & helpful. We enjoyed being so close to Cabots Circus Mall and even with my mobility trolley we found shops nearby and accessible.... More 

Helpful?
1 Thank Penny H
Waterlooville
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Comfortable hotel with very friendly, efficient reception staff. Breakfast was good too. Only complaint was the lighting in the bathroom which was extremely dim and impossible to see anything. I assume all rooms are the same?

Helpful?
1 Thank Jeremyvine
Dorset
Level Contributor
101 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked a cheap advance rate and didn't have very high expectations, however this hotel was absolutely great. Comfortable quiet room with everything you'd need for a good stay. Best of all the staff couldn't have been more helpful or friendly. Very impressed and will definitely stay here again.

Helpful?
1 Thank Connie1234
Berlin
2 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is well locate in the middle of Bristol. Parking is a problem in the area and their arrangement for parking is very expensive. The hotel was generally bright and clean,however the room was not as clean as it should have been,one bedside did not work and we had to call a technician to deal with the television. We... More 

Helpful?
Thank David And Aleth... R
Fareham, United Kingdom
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I were staying at the hotel next door which doesn't have a restaurant. It was Sunday evening and we didn't fancy searching for a restaurant in Broadmead so ended up here. We were pleasantly surprised and had a delicious Thai fish curry and ice cream desert. The waitress, Roberta, was super friendly and gave excellent service.

Helpful?
Thank Bob H
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hello Bob H, Thank you for taking the time to write a review about our recent experience in our Restaurant. I am glad that you chose our Spot Kitchen & Bar Restaurant for your evening meal. The Thai Fish Curry is definitely a signature dish from our Kitchen team being one of the most popular choices from our guests. Roberta... More 

Chester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here overnight, the room was spacious and nice. There was quite a lot of dust in the corners of the room. Breakfast was ok, buffet did run short a few times but it was satisfactory. The best bit was the friendly reception staff that were helpful in directing me.

Helpful?
Thank andrew_giles4
BRSCC-FOM1, General Manager at Holiday Inn Bristol City Centre, responded to this review

Dear andrew_giles4, Thank you for sharing your experience,I would like to personally apologise for the cleanliness issues in your room.I have looked into each issue that you have noted and discussed with management team and have implemented corrective measures. We continually try to do our very best with an aim to make our guests stay memorable. Thank you for your... More 

Walton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Needed to stay near town centre and upon arrival with heavy equipment the team checked us in quickly and efficiently and stored the equipment for later in the evening. I am an IHG member and although I didn't receive an upgrade the room was a twin and bigger than most. Shower was super, but no hairdryer. Towels and linen are... More 

Helpful?
Thank Ema_walter
BRSCC-FOM1, General Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Ema_walter, Thank you for your review. It's great to hear that you had an efficient and friendly check-in and found your room spacious, modern and comfortable.I have noted your comment regarding hair dryer and can assure you that appropriate action has been taken. Our menu is competitively priced and indeed offers mouth watering dishes freshly prepared by our experience... More 

Ashford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This was my second stay with holiday inn, it was okay in my previous visit but this visit turned to be really good. Rooms were clean and up to standard. Very organised set ups and always cheerful staffs. Central location and well organised catering. Will use it again. Thanks holiday inn Bristol.

Helpful?
Thank Bsky1
BRSCC-FOM1, General Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Bsky1, Thank you very much for your review, It was a real pleasure to welcome you back. Really pleased to hear you enjoyed the stay and thank you for mentioning the team as they all work so hard to ensure every guest has a stay to remember. So have you planned your next trip? we just cannot wait to... More 

Bath, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in Holiday Inn for 3 nights. Room was clean and simple, not new and not too old. Great location, exellent catering service, very quiet in the evening, no one disturbed me on Saturday morning. The restaurant serve fresh and not bad food, I enjoyed comfortable meeting rooms. I recommend to stay here, the team of Holiday Inn is... More 

Helpful?
1 Thank arnykwotz
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hello Arnykwotz, We really appreciate you taking the time to share such lovely comments on Tripadvisor regarding your recent stay. I am pleased that you had the opportunity to stay in our hotel for 3 nights enjoying each day of your stay. The Spot Kitchen & Bar is really a great option to our guests as it offers a wide... More 

Warwickshire
Level Contributor
221 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a number of times whilst visiting relatives. The location is good as you can walk into the old town in about 15 minutes via the underpass.( Not to be recommended after dark because of rough sleepers ) There is a multi story car park attached and you get a refund for residents. The height of the... More 

Helpful?
1 Thank WarwickshireMarakesh
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hello WarwickshireMarakesh, Thank you for posting a superb 5* review of your recent stay with us. We are also very happy to read that throughout your stay you experienced exemplary customer service from friendly and pleasant staff. Thank you for sharing with our fellow travelers such a detailed review. You are right in all the aspects!! The hotel is situated... More 

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