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Berkeley Square Hotel

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Berkeley Square Hotel
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430 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

Room small, Reasonably clean (just don't look under the bed, behind the chair etc!). No Aircon, window open, quite noisy outside until 1am. No remote control for small TV. Asked twice for remote: not sorted, not contacted to say they couldn't sort it either. Bed V large and comfortable, (Ground floor room 'Soho') Shower good.

Helpful?
Thank Rathergobybike
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The location is good but bar is expensive, closed for other functions a lot and if it's quiet the bar shuts early. Breakfast was very nice, staff were fine too. Our hotel room was tiny and too hot with no air con. Noisy outside and pokey overall, rather than boutique in my view. People around seem to think it's great...but... More 

Helpful?
Thank ballymul
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear Ballymul, Thank you very much for taking your time to review us on Trip Advisor. We are sorry to hear there were some issues that marred your stay with us. I do apologise the room did not meet your expectations. Some of our single rooms are indeed on a smaller side but that's due to the nature of the... More 

Travelers are raving about these Bristol hotels

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I staid for one night here and it was enough to convince me never to return. While the hotel looks quaint it is plagued with issues. The main issue was the staff. They all seem completely lost and bumbling. This was topped off by possibly the most rude and inconsiderate barman I have ever come across. At one point we... More 

Helpful?
Thank AlexStocks
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear AlexStocks, Thank you for reviewing us after your recent stay. I am very sorry to hear there were some issue during your visit and that you would not stay with us again. We have a few new members in our team and we do realise that they require further training; nevertheless, they are always supported by a more experienced... More 

Woking
Level Contributor
146 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a small hotel in a pretty square. Positives: Free WiFi, good location.......that's where the positives end I am afraid. Tiny and very hot rooms, noisy if you open the windows. Small, dated bathrooms, poor quality pillows, no duvet but a blanket! The bed had various stains which you could see as there was no valance! The reception staff... More 

Helpful?
Thank Dominik L
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear Dominik L, Thank you for taking your time to review us on Trip Advisor. I am very saddened to hear that there were some issues that marred your stay with us. I can assure you this is not the standard experience our guests have. Our single rooms are indeed on a small side due to the nature of the... More 

Berlin, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Berkeley hotel many times and the cleanliness and reception staff are exceptional. Club rooms are very cosy, has very nice touches as new Roberts radio, sherry, fruits etc. I always feel welcome from the minute I walk in and already looking forward to come back in the near future.

Helpful?
Thank Greta D
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear Greta D, Thank you so much for such a kind review of The Berkeley Square Hotel. We are thrilled to hear you are satisfied with the service our teams provide. We all here are passionate about what we do and strive to make our guests feel welcome at all times. I am glad we are achieving it. We are... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were booked in a double room but on arrival we had been upgraded to a suite. We stayed in Suite No 2 it was really lovely. The suites are not in the main hotel but just round the corner, so you have a little terrace area out front. We had two rooms both spacious with a small kitchenette hidden... More 

Helpful?
Thank 62lady
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear 62lady, Thank you so much for such a lovely review of The Berkeley Suites. We are extremely happy you enjoyed your stay and found the reception to be friendly and helpful. My reception team will be pleased to hear your comments as they work really hard to ensure all of our guests receive excellent service. I am glad we... More 

Bromsgrove, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The hotel rented out their bar for a noisy music event which could be loudly heard from rooms late into the night. Even after several complaints (from other rooms as well as mine), they were unable/unwilling to stop the noise, nor were they able to move me to another room hopefully further from the noise. Obviously they care more about... More 

Helpful?
Thank sparrigan
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear Sparrigan, Thank you for reviewing us after your recent stay. We appreciate all your comments and always try to act to improve our services. I am very sorry you were disturbed by loud music coming from our restaurant. The Square is a very popular party venue and they are holding events on regular basis. Our reception staff informs the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel to attend a friend's wedding. The room itself was fine, though the bathroom was a bit tired looking. Unfortunately, there was a disturbance in the night outside our room which went on for a prolonged period and I had to call reception to deal with the issue. Reception did call us back to say the... More 

Helpful?
Thank gf_flipflop
Berkeley_Manager, Manager at Berkeley Square Hotel, responded to this review

Dear gf_flipflop, Thank you very much for taking your time to review us on Trip Advisor. I am very disappointed to hear there were some things that marred your stay. Firstly, I would like to sincerely apologise for the incident outside your room. The reception team tried to deal with this unusual situation as efficiently and professionally as they could.... More 

Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I stay regularly at BSH. Possibly the coolest little hotel in Bristol- great athmosphere, beautiful interior design, great staff. The rooms are cozy; well equipped, very clean. The restaurnat has a great athmosphere; Sundays are great with jazz band and relaxed guests. Parking is always available, great shops along Queens Street, perfect location. Staff is very friendly and presentable.

Helpful?
Thank BiljanaSKI
Berkeley_Manager, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear BiljanaSKI, Thank you so much for leaving us such a positive review. I'm delighted that you enjoy your stays with us so much that you do return regularly. Our front and back of house teams were so pleased to hear your comments - it is very motivational to receive such glowing feedback! Thank you again, and I look forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago via mobile

This should be an absolute gem of a boutique hotel and very nearly is however one fundamental of a hotel is missing. Location is excellent, restaurant area is very nicely decorated and breakfast was top class. The little touches in the rooms (fresh coffee, fruit, sherry) are all nice touches. Staff are generally helpful and friendly. The one issue is... More 

Helpful?
Thank Toby F
Berkeley_Manager, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Toby F, Thank you for reviewing us, we do appreciate all feedback so that we can improve. I'm so pleased to hear that you think we are a 'gem', and I will be passing on all of your positive comments to my teams, who will be delighted that their hard work is appreciated. I'm so sorry to hear that... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in an elegant Georgian square in Bristol city centre, the Berkeley Square Hotel is the ideal place for your stay in Bristol. As Bristol's first art hotel, it oozes boutique charm and offers comfortable accommodation and first class service. ... more   less 

Additional Information about Berkeley Square Hotel

Address: 15 Berkeley Square, Bristol BS8 1HB, England
Location: United Kingdom > England > Bristol
Price Range: $85 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berkeley Square Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Berkeley Square Bristol
Hotel Berkeley Square
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