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We stayed here on the very snowy weekend and turned up without booking but due to many cancellations they had plenty of rooms. We were offered an upgrade and joined the Marriott club and were told parking was included int he upgrade only to find...More
Another wonderful stay at the Bristol Marriott Royal. We were upgraded to a lovely Junior Suite, well looked after by the staff. Check in and check out were easy and we had a wonderful breakfast both days.
A lovely relaxing stay that has charged my...More
Stayed here for one night and attended a conference being held at hotel. Check in smooth and room clean and had everything needed for an overnight stay. Only comment I would make regarding room was taps were covered in lime scale but everything else was...More
I hate leaving a bad review for this hotel. I stay here all the time - 2-3 times a year for the last 8 years and we got married here.... it has such special memories. Unfortunately this trip was not so special.
The facilities are...More
7 Thank Mrs_Vinny
Response from Heidi M, Front Office Manager at Bristol Marriott Royal HotelResponded 1 week ago
Thank you for taking the time to share your valuable feedback.
I would like to take this opportunity to sincerely apologise for all the issues and disappointment you experienced during this recent visit. Please be assured that the experience you described is not...More
We were going to Bristol for the weekend to see Wicked and cancelled our booking because the snow was bad. In sat morning it was thawing so we decided to go as the theatre wouldn't refund our tickets. We phoned this hotel as it was...More