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Bristol Marriott Royal Hotel

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College Green, Bristol BS1 5TA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (662)
Room & Suite (278)
Dining (58)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bristol Marriott Royal Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 39 hotels in Bristol
Location
Cleanliness
Service
Value
Perfectly located in Bristol city centre, Bristol Marriott Royal Hotel has been welcoming guests for more than 150 years. The hotel offers a premium and elevated experience in keeping with its royal name. Guest rooms and suites are recently restored, featuring stylish décor, coffee makers and flat-screen TVs. The hotel’s city centre location sits adjacent to the Bristol Cathedral and a short walking distance from the train station, Cabot Circus and Bristol Hippodrome Theatre. Those hosting events in Bristol will be thrilled with the Grade II listed Victorian building and choice of spaces supported by expert planning teams and professional catering services. Finally, enjoy a meal at Miller & Carter steakhouse offering the finest steak hand prepared by the master butcher and expertly cooked by the chef. When looking for a premium hotel in southern England, choose the Bristol Marriott Royal Hotel for its friendly staff and modern amenities. A gem in the United Kingdom.
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Room & Suite (278)278
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English
Hotel links
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2,814Reviews47Q+A100Room tips

Reviews

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GaryMenzies wrote a review Yesterday
South Queensferry, United Kingdom96 contributions42 helpful votes
The Bristol Marriott Royal is in a fantastic location (College Green) for exploring Central Bristol. With all the service quality & bed comfort to be expected from a Marriott property, wrapped up in the grandeur of the stunning building, there’s a lot to love about this place.
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Date of stay: September 2019
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Trip type: Traveled on business
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Lady Annabelle wrote a review Aug 13
2 contributions2 helpful votes
We booked a one night stay on our way down to Cornwall from the midlands with the two children, we stayed in a room with two double beds. The room was fine, and clean and had a nice bathroom. The only problem we’re how hard the mattresses were, it was like sleeping on the floor, or an ironing board?? Why were the matresses so hard? The pillows were really nice. Found it very hard to sleep, which is why I’m writing this at 5.01 am. 😥😥
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Date of stay: August 2020Trip type: Traveled with family
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Martin S wrote a review Aug 12
Weston, United Kingdom68 contributions39 helpful votes
Stayed in a family room with two double beds, really could have been offered a double and two singles. Brilliant location for main sights, really good COVID policies, good gym, rooms are a tiny bit jaded but still nice and the en-suite was really good. Reception staff very amenable as were the bar staff. Would stay here again as a couple or with family.
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Date of stay: August 2020Trip type: Traveled with family
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Veuve74 wrote a review Aug 11
Peterborough, United Kingdom101 contributions20 helpful votes
+1
I just spent two nights in a Junior Suite (1256) - overall my stay was good, but could be improved. I used the underground car park, this could use attention. It’s dark, poorly lit, quite a bit of litter and a feeling you could be murdered really... plenty of venues manage bright clean underground parking so this needs attention. I arrived quite early and asked if an early check in could be arranged. The very friendly receptionist said not yet, but she would let housekeeping know to prioritise the room. An hour later I checked back with another receptionist, I was struggling with back pain and really needed to lay down, I told the receptionist and she said she would “write that down”, then served the next person. Official checkin is 4pm, I went back at 3:50 - still not ready. Housekeeping were chased and a little after 4 I was finally given my key. I appreciate asking to checkin early is at their discretion, but 4pm is late and especially when I had told them I was struggling and asked for help. The junior suite was good, exceptionally clean, tastefully appointed. Entrance was through a small lobby area, then a hallway. A spacious well maintained bathroom with good size walk in shower and a very good sized bath (I could fit in it at 6’1!). Usual Marriott toiletries in place. The room was very large, good king bed, desk, small dining table, sofa / seating area etc. Overall very comfortable. I had a partial view of the cathedral. I was happy with the room overall and throughout my stay felt comfortable, I didn’t hear a sound and it was very quiet. From this point on service from reception was perfect, friendly and professional. The biggest let down was Miller & Carter breakfast. I understand we are living with Covid protocols but it was quite poor. The lady hosting was unfriendly, not attentive and seemed generally annoyed to have guests there. Most staff seemed reluctant to help. Food was ok at best. I booked using the Member welcome back rate so breakfast was “free”. If I had been paying I would have been quite unhappy. The location is handy for some Bristol sights, a short walk to shops etc. Based on the room I would stay here again, it could be a real gem but service needs to be a little more friendly, the car park refreshed and breakfast service really needs sorting (service and quality).
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Date of stay: August 2020Trip type: Traveled solo
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Susan W wrote a review Aug 11
Bolton, Lancasshire, England183 contributions50 helpful votes
Lovely looking hotel, great interiors and great room. The bed was comfortable, the pillows were like sacks (without the filling). Spent three nights there and two were without hot water - the receptionist said "oh" and sniggered, it had obviously happened before. The price of parking was extortionate - £17 per night for residents. Checked in to find we were not expected. Handed over our card at check in to charge expenses against - it was refused every time we tried to use it. Maybe it will get better once everything is 'back to normal'.
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Date of stay: August 2020
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Response from Borja Serrano, Guest Services / Front Office at Bristol Marriott Royal Hotel
Responded 3 days ago
Dear Susan W Thank you for your feedback in regards to your stay. I am sorry to hear about your dissapointment. Unfortunately, we had a maintenance issue with our boilers that caused for some rooms not to have hot water for a short period of time. I am sorry if this caused any disturbance to your stay. The charges for parking are £35.00 per day for non residents and £17.00 per resident. This price has been set in the same range as the same parking facilities that you can find in Bristol. I cannot see any issues with your card on your reservation, but I will discuss your concerns with the rest of the team to ensure that this doesn't happen again. Kindest regards
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PRICE RANGE
$117 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott bristol, bristol marriott
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
242
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Frequently Asked Questions about Bristol Marriott Royal Hotel
Which popular attractions are close to Bristol Marriott Royal Hotel?
Nearby attractions include Smoke & Mirrors (0.06 miles), Bristol Escape Rooms (0.1 miles), and Locked In A Room (0.2 miles).
What are some of the property amenities at Bristol Marriott Royal Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Bristol Marriott Royal Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Bristol Marriott Royal Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bristol Marriott Royal Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Bristol Marriott Royal Hotel?
Conveniently located restaurants include Mugshot Restaurants, Eatchu, and The Crepe and Coffee Cabin.
Are there opportunities to exercise at Bristol Marriott Royal Hotel?
Yes, guests have access to a fitness center during their stay.
Is Bristol Marriott Royal Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Bristol.
Are any cleaning services offered at Bristol Marriott Royal Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bristol Marriott Royal Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Bristol Marriott Royal Hotel?
Many travelers enjoy visiting John Wesley's Chapel & New Room Museum (0.6 miles), Cabot Tower (0.4 miles), and St Mary Redcliffe Church (0.5 miles).