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All reviews concierge paul street art leisure facilities sauna and steam room car park next door walk in shower central location both mornings stayed for two nights friday night self service full english cabot circus earplugs hippodrome
Initial impressions ok
Room very basic and cold
Food service very slow
However all the staff were very friendly but a little disorganised
Great location close to all the shops bars and restaurants/entertainment
We attended the Black Teachers Conference there over a weekend. The food was first class, and the staff coped brilliantly and never lost their cool despite the widely differing requirements of the guests. The beds were comfortable and we slept soundly. The hotel is within...More
Date of stay: November 2018
Response from ManagementTeam_om, Guest Relations Manager at Mercure Bristol Grand HotelResponded 3 weeks ago
What a wonderful review you've left us! I'm so glad to see the conference you attended went well, I'm also a big fan of our chef's work! I'll be sure to pass on your comments to our Events Team, who I'm sure will...More
Initial impressions really good! Lovely Christmas decorations. Andres on reception was fabulous, very helpful and friendly. We were given a complimentary drinks voucher on arrival (wine, beer or soft) and parking which was a lovely touch. However, there was a party going on directly below...More
I booked this hotel for a weekend break for myself and a friend because they had leasure facilities, The hotel was ok but staff were very disorganised , On arrival it took them a while to find our reservations . They had a large weekend...More
Great modern spacious rooms, comfortable and clean hotel. Polite and friendly staff at the front desk and in the bar, drinks slightly expensive compared to surrounding area pubs and bars but nice relaxed atmosphere! Parking is a very tight NCP not so great for larger...More
The Mercure Bristol Grand Hotel is a magnificent Victorian building in the heart of Bristol, close to the city's Temple Meads railway station. The Grand Hotel is an elegant, convenient base from which to …Moreexplore Bristol's rich history. Local attractions include Brunel's engineering masterpieces, the ancient cathedral, and one of the region's finest shopping malls. Less
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