Just what we needed for a last minute decision to travel to the area. Clean, comfortable, conveniently close to the City centre and a short walk from the train station it suited our needs and the presence of the Spa - although small - tipped the balance as it was nice to be able to relax during the evening. We booked room only so are not able to comment on the food service etc.
Had a lovely meal here today - ordered the fish and chips. The batter was gluten free, deliciously crispy and light. The fish was delicate and perfectly cooked. The service from Anxhela and Fabio was so attentive. Would definately return 🥰
The room was lovely with robes and slippers. You could use the spa as part of your stay which was located in an ex bank vault and we found the pool, spa jet pool and sauna very relaxing. The staff were very friendly and helpful. Breakfast was lovely and you were waited on unlike some hotels. Yes I would recommend this hotel. I don't know about car parking as we came by train, but presumably that could be researched on their website.
An inexpensive hotel right in the centre of Bristol - a few minutes taxi ride from the main railway station with most attractions being a walkable distance. The reception staff were welcoming and friendly. Room and bathroom were clean and well stocked. Breakfast was good quality. We took advantage of the complimentary use of the sauna, steam room and jacuzzi, situated in the vaults of this old bank building. Not really suitable for people with mobility issues - low ceilings, small steps (handrails well placed though) and a bit claustrophobic. The steam room and sauna were better than in some hotels I have stayed in. We were really pleased with our stay here.
Federica and Paola at Reception made our stay great. Paola was very kind, helped us through the check-in and made our stay even more special upgrading our room. Federica was amazingly helpful and she suggested the best places in Bristol for drinks and food. The stay was to celebrate my 1 year anniversary with boyfriend, but we did not mention it! It felt like they knew it cause they did their best to make us feel special. The room was beautiful and spacious :) I can’t wait to go back for a weekend
We had booked two rooms for two nights in September 2022. However when we checked in, we were shocked by the rooms we had been given - especially at the rate we were paying. The rooms had no natural light, no way to windows for ventilation and were dark and cramped. The rooms were also on the service end of the hotel through a maze of doors and corridors and stairs, adding to the stuffy smell in the room. We were also given rooms two floors apart even though the rooms were booked on the same name. We complained at reception where they claimed that the website states that the windows in these rooms are frosted: it doesn't - and I showed the page to the manager too to prove my point. The manager was at least apologetic but short of making lots of excuses didn't offer any solutions. They did not have any other rooms to give us so we had to find alternate accommodation on a busy Friday night. It was an extremely disappointing experience as it really is a gorgeous building in a fabulous location and we had been looking forward to this trip for months. If you're booking a standard double or even a deluxe double be very very careful and read the small print (that doesn't actually exist). Better to call and make sure you're getting a room on the "right" side of the hotel.…
Bed was super comfy, hotel in a fantastic location to walk from station and into town, and we loved visiting the pool. Full english breakfast was really disappointing so wouldnt book in for food again, especially when it was half the cost of a nights stay!
To say that my wife and I had a magical wedding at Bristol Harbour Hotel and Spa would be a massive understatement. On 4th September 2022, I got married to my friend and partner of many years. Having visited Bristol Harbour Hotel and Spa on a previous occasion, we knew that his would be our dream location. The building itself is absolutely breathtaking. Having been a bank in the 1830s, the architecture and design of the hotel is exquisite. The Sansovino Hall where we had the ceremony and reception is one of the most beautiful rooms that I have ever been in. Planning the wedding right from the start was very easy and stress free. We had a fantastic wedding planner called Vicky Durant who was so kind and helpful. She went to great lengths to help us out and she helped to make our special day one to remember. The night before the wedding, my then fiancée and her mother had a couple of treatments in the beautiful spa at the hotel. My then fiancée had a very relaxing hot stone massage by a wonderful beautician called Christine who put her at ease and who performed the treatment with care and great expertise. The wedding itself was fantastic and went incredibly smoothly without any hitches. We were looked after on that day by a couple of incredibly fantastic wedding organisers called Russell and David. They were brilliant. We cannot praise them enough. They both made sure that the wedding ran smoothly and both were kind, friendly and very approachable. They certainly assured that our wedding day was a memorable one. My wife and I cannot recommend this wedding venue highly enough. It was a magical location, with very kind, accommodating staff and we are very thankful for such an amazing experience. Everything was perfect from the delicious food that was served that day to the amazing atmosphere, the amazing staff and a day that we'll never forget.…
This hotel has been converted from two old bank buildings. Being protected as historical buildings means that there is a limit to what can be changed/updated. This has resulted in a hotel that has some interesting quirks that are not present in a purpose-built hotel - the old lifts with manually closed gates is one example. One drawback of this is that we did not like our room. It felt a little claustrophobic and drab as it was down a rabbit warren of corridors and had no view - the windows opened into an enclosed inner part of the building containing all the service pipes, fans, etc. It was not a room that we'd enjoy spending much time in. That being said, for a city-centre hotel it did the job as a place to sleep. The room was clean, tidy, had comfortable beds, and, most importantly, it had air conditioning! We were visiting England during the heatwave of 2022 and staying in multiple locations on a road trip. Some other hotels that we stayed in without air-con made it difficult to get a good sleep. Having a room that faced into the interior of the building was a blessing in disguise too as it was quiet. So although not a particularly nice room we did get excellent sleep there, which is preferable over bad sleep in a nicer room. Where this hotel really shines is in its customer service. The staff were all really nice and helpful. We only ate breakfast in the hotel but that was very good. The restaurant and bar areas in the hotel are impressive and make good use of the bank's original architecture - they also have an incredible function room, which is huge and rare to find in a city centre. The location of the hotel is great. The St. Nicholas Market is opposite the hotel and it is a short walk to the waterfront. We'd definitely stay here again if we needed to be in Bristol city centre. My wife reported back that her massage in the spa was very good too.…
Lovely room, very quiet and staff are welcoming. Would definitely return. Central location opposite the Corn Exchange building. Loved the pool and spa, underground in the old vaults of the bank. Very small but such an interesting vibe. Book in advance for this because it can only take about 8 people maximum. We had a lovely dinner in the restaurant and the service was excellent. Hidden gem which was a shame - it was too quiet for a Saturday night in August.