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Lake Crackenback Resort & Spa

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Lake Crackenback Resort & Spa
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574 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Greater Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this overpriced, under serviced Chalet at Lake Crackenback last weekend. While the snow and the surroundings and the location are great, the rooms were a big drag. We rented the room for three nights and paid an extraordinary amount of money for each night. However, the room turned out to be slightly better than a 3 star... More 

Helpful?
Thank Ash A
Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Lake Crackenback Resort is beautifully laid out with apartments situated around a gorgeous lake. There is a walking track around the lake too. Accommodation is modern, spacious and well equipped. Breakfast was included in the room rate and was served in a lovely restaurant with views of the lake.

Helpful?
Thank JBTB_12
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing stay at this resort, great restaurants, excellent staff and our room was perfect. This resort offers so much for all ages and we will definitely be returning next year. Thank you for making us feel so welcome!

Helpful?
Thank David B
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here to ski Thredbo and Perisher. The location is great. Provides easy access to both. The facilities are excellent and our chalet was amazing!! We had the breakfast included and every morning we were really impressed with the food on offer. However, it is VERY expensive to stay here! We ordered pizza from the restaurant one night and... More 

Helpful?
Thank Matt G
Melbourne
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I brought a team of high performing staff as a reward for very strong performance and the resort staff could not do enough to support us in what was clearly a very busy time. The resort is placed a short drive up to Thredbo and the apartments are superbly equipped for a stay in the snow. Sitting on Lake Crackenback... More 

Helpful?
Thank Jimef
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jimef, We love hearing from our guests and are so happy to read you and your group of staff enjoyed your recent trip to Lake Crackenback Resort & Spa – thank you so much! It sounds like you all made the most of your time away and we are so pleased you loved your accommodation as well as our... More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had an excellent apartment and it was really nice to have an over-water balcony and open fireplace etc. Both restaurants we ate in (Cuisine and Alpine Larder) had excellent ambience, excellent wine and quite good quality of food. However, although the service in both was very friendly, the actual 'service' was rather non-existent. Over all 4 nights we were... More 

Helpful?
Thank Johnny_CONSULTANT
Brisbane, Australia
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 4 nights for trip to the snowfields. Beautiful resort. Stayed in lakeside apartment, very spacious, very clean, super comfy beds, well appointed, log fire! And central heating. The apartment had everything including washing machine and tumble dryer. Bus picks you up and drops you off at the ski tube (drop off is to your door). We ate at the... More 

Helpful?
Thank Nattl3s
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Nattl3s, WOW what wonderful feedback. We really appreciate you taking the time to write a post on your recent holiday here with us at Lake Crackenback Resort & Spa, thank you! It was great to read that you enjoyed your stay with us and I hope that you left relaxed and rejuvenated, thank you once again for your feedback... More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely beautiful accommodation, breakfast is wonderful value and the restaurants are great. The ski shop staff were amazing, my husband had a massage and loved it. My only negative was that the staff could sometimes be a little rude or that you as the guest were an inconvenience to them however there were some amazing staff also. Overall amazing property,... More 

Helpful?
Thank Jessica I
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jessica I, It was great to read that you enjoyed your stay with us and I hope that you left feeling relaxed and rejuvenated. We are fortunate to have a great team here who genuinely love what they do and are passionate about the Resort and the area and truly want to share with this our guests - your... More 

Ballina, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I went with my daughter , her husband and three of my grandchildren . It was the kids' first time on the snow and by the end of the week they were skiing the blue runs and even some small jumps . The accommodation was 5 star - a beautiful 3 bedroom / 2 bathroom unit right on the edge... More 

Helpful?
Thank hlhballina
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear hlhballina, Thank you for taking the time to post a review on your recent holiday with us here at Lake Crackenback Resort & Spa. We are so pleased you loved your stay, it certainly sounds as though you and your family made the most of the snow on offer this winter season. Thank you for choosing to stay with... More 

1 review
4 of 5 stars Reviewed 1 week ago

Having stayed at a few Novotel's recently we initially had some concerns about our stay here. This was all left to rest from the moment we checked in we were greeted with a very pleasant reception team. All staff were great and especially the breakfast and cafe staff

Helpful?
Thank Andrew C
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Andrew C, Thank you for taking the time to post your review, it is much appreciated and had been shared with the team. We are fortunate to have a great team here who genuinely love what they do and are passionate about the Resort and the area and truly want to share with this our guests - it's hard... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Location: Australia > New South Wales > Crackenback
Price Range: $212 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lake Crackenback Resort & Spa 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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