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Brentwood Bay Resort & Spa

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622 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Chicago
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 3, 2016 via mobile

We're on day 3 of our visit and have loved, loved, loving everything - the room with a view, chocolate chip cookies, the sushi, poutine and the wines!!! Good job Brentwood bay resort! Service is impeccable, facilities are luxurious but not over the top. The food variety is excellent - we've been having tapas, sushi, salads, fish, oysters and there's... More 

Helpful?
Thank Travelbug_Chicago09
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Travelbug_Chicago09 for such a wonderful review! We are so delighted to hear how much you have been enjoying your stay, we love having you! Between our Dining Room and Pub restaurants there are many delicious options to try, and we are so pleased that you have been able to try such a variety of delicious meals! Once again... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

We were floored at how the rates for a 5 Star Resort in Canada were so much less than hotels here in the US at a much lower star level, so we were quite excited to start our stay there. From the moment we arrived, we were treated so kindly. Erin at the front desk was so friendly and helpful,... More 

Helpful?
Thank Casey A
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Casey A for such a wonderful review! We are delighted to hear that you made some great memories at the resort! As it is always our goal to provide exceptional, memorable service to all guests. Thank you for mentioning Erin in your review, I can't wait to share your review with her, she will be so happy to... More 

Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2016

Loved Brentwood Bay Resort and Spa. Our room was spectacular, the staff very attentive and helpful. What a nice touch having your bed turned down and a special treat left next to your pillow each evening. We didn't eat in the dining room but enjoyed the bar atmosphere very much and the fish tacos and oysters were outstanding! It was... More 

Helpful?
Thank solcater
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Solcater for your review. We are delighted to have helped you celebrate your second honeymoon. Congratulations! It sounds like you enjoyed every aspect of your stay with us, which is always our goal! Thank you for taking the time to provide such wonderful feedback; we hope to welcome you back in the future and celebrate your anniversary. Sincerely,... More 

Bellingham, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016

Great place to stay. Price was reasonable, room clean and bed comfortable with a fireplace and spa tub. The complex was very quiet. We had a view of the bay and a great sunset. Next time we will stay longer. We only stayed one night after visiting Butchart Gardens. We traveled to Victoria the following day. We found the Pub... More 

Helpful?
Thank 820Ron61
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you 820Ron61 for joining us and for your thoughtful feedback! We are so pleased to hear that you enjoyed the amenities of your room! With all of our rooms facing the ocean, it is hard to miss the beautiful view, and we are delighted you were able to enjoy the sunset. Once again, thank you for your review and... More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed June 28, 2016

Our first visit to the island, we researched numerous places to stay and chose Brentwood from the internet. We are VERY glad we did! Beautiful resort, excellent staff, well worth the cost. Modern, quiet and clean - will stay here again if we plan another trip to Vancouver Island. As we drove away to return to Vancouver we commented to... More 

Helpful?
Thank MRMJL
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you MRMJL for the excellent review! We are also glad you chose to stay with us and we are delighted you enjoyed your stay so much! We can assure you that when you do visit us again your experience will be just as wonderful. We look forward to welcoming you back and providing you with another memorable stay. Sincerely,... More 

Los Angeles, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

I read all the reviews and decided to stay at the resort. This was part of our plan to stay close to Butchart Gardens. My expectations were exceeded from the moment we arrived. First class welcome and intro to your room. Contemporary, warm architectural design - wood everywhere. The room was just the right size with a very cozy balcony.... More 

Helpful?
Thank JimmieChorizo
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you JimmieChorizo for your wonderful review! We are thrilled that we were able to exceed your expectations as that is always our goal. We are delighted that you enjoyed the cozy, tranquil atmosphere of the resort and we are able to explore the activities that the area has to offer such as The Butchart Gardens and kayaking in the... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 16, 2016

My husband and I stayed in this hotel for three nights in a package we booked on expedia for TD. It is about a thirty minute drive from downtown Victoria, a nice easy drive. The room was fantastic, room 305, with a great view facing the bay. Room has vaulted ceiling, fireplace and king bed. We used the jetted tub... More 

Helpful?
Thank R C
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you R C for your excellent review! We are delighted to hear that you were able to enjoy all of the amenities that your Deluxe Ocean Suite had to offer! The jetted bathtub is a wonderful way to relax while still enjoying our beautiful view of the bay. Once again thank you for your thoughtful feedback and we look... More 

Seattle, Washington
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2016

We stayed here one night for proximity to the Gardens before spending two nights in Victoria. Glad we did, as it was a scenic location on the marina/ferry landing with a very comfortable room and nice restaurant. There is a little village you can walk to, and it's five minutes to the Gardens.

Helpful?
1 Thank Loran J
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Response: Thank you Loran J for your comments. We are also very glad you stayed with us before heading to Victoria. Brentwood Bay has a lot to offer from serene and scenic surrounding to the beautiful Gardens. Thank you again for sharing your experience and we hope you are able to join us again very soon. Sincerely, Gina More 

Grand Forks, ND
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 11, 2016 via mobile

The view is spectacular but the food and service, not so much. When we finally asked about our food, after waiting much too long, our server said "oh, we just got busy" and then brought our cold and limp fries and calamari. My jambalaya was also nothing I'd order again. . The flatbread was ok. A wedding was bring prepared,... More 

Helpful?
Thank blondoverblue63
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your feedback blondoverblue63. We are disappointed to hear your dining experience was underwhelming. We did have a wedding that weekend but we always strive to provide exceptional food and service to all our guests. We would welcome another opportunity to provide the quality and service we intended with your first visit. We hope to see you in... More 

Seattle, Washington
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 8, 2016

You don't even have to leave the resort, everything you need is there at your behest. Such a wonderful place and the staff were amazing! I left a watch, some expensive headphones and binoculars in the safe and housekeeping took them to the front desk and they mailed them to me. I had them within a week! Thank you Brentwood... More 

Helpful?
Thank Maureen C
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you so much for your wonderful review! We are thrilled to hear you had such a delightful stay. Our guests are our number one priority, and we pride our staff on being attentive and mindful. I am delighted that you were able to experience this first hand! Once again thank you for taking the time to share your comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Brentwood Pub
Brentwood Pub
Cuisines: Bar, Pub, Canadian, Gluten Free Options
Seagrille
Seagrille
Cuisines: Canadian, Pacific Rim, Seafood
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on pristine Brentwood Bay, in the heart of Victoria's wine country, minutes from Butchart Gardens and with easy access to Downtown Victoria and the Airport, this boutique hotel is a 5-star luxury resort with contemporary west coast flair. Each elegant Ocean Suite features king beds, spa-like bathrooms, romantic fireplaces and stunning ocean views. Simple, intimate and relaxing… indulge in a true state of bliss at Vancouver Island’s finest spa & culinary resort destination. We’re not a million miles away, it just feels like it! ... more   less 

Additional Information about Brentwood Bay Resort & Spa

Address: 849 Verdier Ave | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Price Range: $130 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brentwood Bay Resort & Spa 4.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Resort And Spa
Brentwood Bay Inn
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